---
title: "NHS Counter Fraud Authority (CFA) - Case Management System"
ocid: "ocds-h6vhtk-06877e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06877e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06877e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06877e.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "NHS COUNTER FRAUD AUTHORITY"
published: "2026-04-21"
---

# NHS Counter Fraud Authority (CFA) - Case Management System

Buyer: NHS COUNTER FRAUD AUTHORITY  
Current stage: Planning  
OCID: ocds-h6vhtk-06877e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06877e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06877e.json)

## Summary

The NHS Counter Fraud Authority is initiating a procurement process for a Case Management System designed to serve 450 users across health and government organisations. The project is currently in the planning stage, with a market engagement deadline set for 8th May 2026. The procurement is classified under the "security software package" industry category, with a focus on goods. This initiative is managed by NHS Shared Business Services, located in London, offering strategic procurement delivery. The procurement process aims to commence on 1st April 2027 and conclude by 31st March 2032, involving a budget of £1,000,000 with a gross amount of £1,200,000. The contract will be executed across the United Kingdom, facilitating a broad spectrum of functionalities related to investigation, case management, and data handling within fraud and crime scenarios.

This tender provides significant growth opportunities for businesses specialising in security software packages, particularly those with capabilities in scalable licensing solutions, investigative data management, and disclosure handling. Companies experienced in delivering comprehensive case management systems, equipped with customisable configurations and secure data exchange functionalities, would be well-suited for this contract. The NHS Counter Fraud Authority’s focus on robust interaction with the Crown Prosecution Service, alongside detailed intelligence reporting and financial investigation capabilities, necessitates vendors adept in offering sophisticated software solutions that align with specific governmental guidelines and operational requirements. Enterprises that can assure compliance with the Government Security Classifications Policy and demonstrate expertise in secure, adaptable software development should consider engaging in this procurement process to expand their footprint within the public sector.

## Notice

The NHS Counter Fraud Authority (NHSCFA) requires a solution that will be used by 450 users who work for different health and government organisations with the appropriate access and control permissions. It needs to be able to: * Increase scalability of licences should there be a business need. The Licences must include the ability to collect and then disseminate data to third parties. * Create fraud/crime allegation reports that can be developed by users and then be promoted to investigations and the ability to create investigations and add allegation report and intelligence. * Capture investigative activity undertaken as part of criminal investigations: record, retain, review, reveal activity notes, tasks, reasonable lines of enquiry, key investigative events (arrests, searches, interviews, court appearances etc) decision making, outcomes (criminal offences, internal and external disciplinary, financial outcomes), nominal data (people, subjects, addresses, telephone number, emails, bank accounts, organisations and vehicles), statements, exhibits, unused material, financial investigation and intelligence and risk assessment/checklists. * Have assessment, sanitisation and actioning functionality that allows for the management of an investigation or case from the beginning of the process, including the ability to have them endorsed at or by tasking with rationale and then transfer to operational teams with all relevant intelligence and evidence. * To manage disclosure (CPIA) and create and update prosecution bundles submitted to Crown Prosecution Service. MG9 witness list and statement bundle; MG12 exhibit list and exhibit bundle; MG6 disclosure schedules can be generated and submitted; other MG forms can form part of a prosecution file submission to Crown Prosecution Service by direct a Two Way Interface or similar integration, or export functionality. Functionality to populate other forms in the MG suite. * Information exchange with the CPS by exporting case files and exhibits to their systems, support email notifications from system disclosure. * Issue and manage task workflows, data requests, assigned lines of enquiries, updates via a local tasking and coordination process. Should have information and activity recording, to illustrate new tasking and to highlight when actions have, or indeed have not, been completed by target date. * Record, sanitise, manage, and disseminate 3x5x2 intelligence (including financial intelligence) reports to internal, external users and third-party intelligence organisations. Manage confidential sources and ability to capture pieces of information from external sources. * The solution should be able to record Financial Investigation activity in terms of Proceeds of Crime (2002) investigations and proceedings as well as manage disclosure (CPIA) and create and update prosecution bundles submitted to Crown Prosecution Service. Centrally it needs to capture Fraud Risk (Prevention) Assessments with the ability to disseminate across users to communication fraud risks across the NHS. Information management reporting needs to have capability for all record data, including time, resource, and cost management. * Different levels of configuration and customisation are required that are available to admin users within the system. It should have the ability to easily change the status of a person from subject to witness and vice versa. The solution must allow users to delete or archive data in accordance with NHSCFA internal retention schedule. The solution should facilitate marking records following the Government Security Classifications Policy. * The solution must incorporate into the design the ability to hold any forms required during managing cases, such as investigations plans, disclosure strategy and any associated documents, and allow their searchability.) * The solution should have the ability to RAG rate operational fraud risk activity as part of the ongoing review process. The system must have the ability to rapidly allocate and report upon a risk for any assessment recorded, this could for example be a person, an organisation, or a particular investigation.

### Planning Information

The engagement process is through online submission of a Market Engagement Questionnaire (MEQ) by the engagement deadline.
Interested Suppliers can access the MEQ and a truncated version of the Specification of requirements via the SAP Ariba Platform link published below.
Please download the MEQ, read and complete by the deadline above. Please also download and read the Specification for details of the service required by NHSCFA.
Link below
https://portal.us.bn.cloud.ariba.com/dashboard/public/appext/comsapsbncdiscoveryui#/RfxEvent/preview/1110010821?anId=ANONYMOUS

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/036143-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | 8 May 2026 |
| Award date | Not specified |
| Contract period | 31 Mar 2027 - 31 Mar 2032 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS COUNTER FRAUD AUTHORITY |
| Additional buyers | NHS SHARED BUSINESS SERVICES |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Farringdon Within |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48730000 - Security software package

## Release History

- 21 Apr 2026 at 13:23 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/036143-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/036143-2026
  21st April 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://portal.us.bn.cloud.ariba.com/dashboard/public/appext/comsapsbncdiscoveryui#/RfxEvent/preview/1110010821?anId=ANONYMOUS
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.sbs.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06877e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06877e.json.