---
title: "Passengers with Reduced Mobility (PRM) and Non-visible Conditions Tender at Manchester and Stansted Airports"
ocid: "ocds-h6vhtk-0687fc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0687fc"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0687fc.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0687fc.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "MAG AIRPORT LIMITED"
published: "2026-04-22"
---

# Passengers with Reduced Mobility (PRM) and Non-visible Conditions Tender at Manchester and Stansted Airports

Buyer: MAG AIRPORT LIMITED  
Current stage: Tender  
OCID: ocds-h6vhtk-0687fc

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0687fc.json)

## Summary

The procurement process initiated by MAG AIRPORT LIMITED seeks to secure partnerships for services related to Passengers with Reduced Mobility (PRM) and Non-visible Conditions at Manchester and Stansted Airports. This tender, currently in the 'Tender' stage, involves strategic partnerships aiming to enhance customer service standards and achieve metrics as defined by the CAA framework. With a total estimated value of £320 million, the Competitive flexible procedure is being followed. Business entities can submit their Pre-Qualification Questionnaires (PQQ) via the SAP Ariba Portal, with the expression of interest deadline set for 18th May 2026. Key sectors involved include passenger cars, transport support services, customer services, and welfare services for disabled people.

This tender presents significant opportunities for businesses focused on transport support, customer service enhancements, and welfare services for disabled individuals. Companies with expertise in delivering high-quality transport and mobility solutions would find this tender an excellent opportunity to expand their operations and gain visibility in key airport environments. The procurement method being 'selective' implies that companies with proven track records in providing strategic and technical solutions in these areas can competitively position themselves to seize this chance for collaboration and growth. As the process moves into stages involving negotiations and Best and Final Offers, successful bidders will potentially enjoy a long-term partnership with a prominent public undertaking, contributing to continuous service improvements and reputational gains.

## Notice

The objective of this procurement is to secure partnership(s) with key strategic partner(s) to provide best-in-class services relating to Passengers with Reduced Mobility (PRM) and Non-visible Conditions at Manchester and Stansted Airports. The aims of this Procurement are to; - Achieve and maintain a Very Good rating under the CAA framework, as the minimum standard under the CAA framework. - Give assurance to our PRM customers, that they will receive an equitable experience to all other airport users under this new contract. - Enhance the performance standards with robust key performance indicators and service levels that drive a customer focused culture and ethos. - Uphold a positive reputation of the PRM service as seen by external and internal stakeholders. - Provide transparency between AOC, MAN, STN and our PRM provider to build on existing relationships and forge a strong ethos of collaborative working. The purpose of the pre-qualification process is to provide MAG with sufficient information to select a shortlist of qualified applicants who will be invited to participate in a competitive tender process. Specifications for this tender will be provided at the ITN stage.

### Lot Information

Manchester Airport

Services relating to Passengers with Reduced Mobility (PRM) and Non-visible Conditions at Manchester Airport.

Renewal: The Contract (s) in Manchester will be let for a period of 5 (five) years, with the option for MAG to extend for a further 3 (three) years (1+1+1 years) after the initial 5 (five) year term. The extensions may be exercised at MAG's discretion based on a range of factors including business needs and circumstances.

Stansted Airport

Services relating to Passengers with Reduced Mobility (PRM) and Non-visible Conditions at Stansted Airport.

Renewal: The Contract (s) in Stansted will be let for a period of 4 (four) years and 5 (five) months, with the option for MAG to extend for a further 3 (three) years (1+1+1 years) after the initial 4 (four) years and 5 (five) months term. The extensions may be exercised at MAG's discretion based on a range of factors including business needs and circumstances.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/036367-2026 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive flexible procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Apr 2026 |
| Submission deadline | 11 May 2026 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Nov 2027 - 31 Mar 2032 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £320,000,000 |
| Lots value | £320,000,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MAG AIRPORT LIMITED |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M90 1QX |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Woodhouse Park |
| Westminster constituency | Wythenshawe and Sale East |
| Delivery location | TLD3 Greater Manchester, TLH3 Essex |

## CPV Codes

### Divisions

- 34 - Transport equipment and auxiliary products to transportation
- 63 - Supporting and auxiliary transport services; travel agencies services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 34110000 - Passenger cars
- 63700000 - Support services for land, water and air transport
- 79342300 - Customer services
- 85311200 - Welfare services for the handicapped

## Release History

- 22 Apr 2026 at 07:24 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/036367-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/036367-2026
  22nd April 2026 - Tender notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.magairports.com/
- https://www.magairports.com/work-with-us/procurement-and-contracts/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0687fc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0687fc.json.