---
title: "Telephone and PSTN Replacement"
ocid: "ocds-h6vhtk-068845"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068845"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-068845.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-068845.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "HEREFORD AND WORCESTER FIRE AUTHORITY"
published: "2026-04-22"
---

# Telephone and PSTN Replacement

Buyer: HEREFORD AND WORCESTER FIRE AUTHORITY  
Current stage: Award  
OCID: ocds-h6vhtk-068845

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068845)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-068845.json)

## Summary

The procurement process conducted by the Hereford and Worcester Fire Authority focused on the "Telephone and PSTN Replacement" project, categorised under the telecommunications-infrastructure maintenance services within the services industry. This contract aimed to upgrade landline networks in various UK regions, aligning with the industry-wide switch-off of the Public Switched Telephone Network (PSTN) by January 2027. The process of awarding the contract was completed on 31st March 2026, with British Telecommunications plc (BT) selected as the supplier through a direct award method under the Crown Commercial Service Framework RM6116, specifically for Lots 1A and 4A. The value of the contract amounted to £92,955, and the procurement method was limited, without prior publication of a competitive notice, categorised as outside the scope of the directive due to its specialised nature.

This tender provides substantial growth opportunities for businesses specialising in telecommunications and infrastructure maintenance, particularly those skilled in transitioning from analogue to digital systems. While the direct award limited bidding from other suppliers, prospective partnerships or subcontracting opportunities with BT could arise for businesses aiming to embed themselves within the evolving network services sector. Given the framework structure, companies with experience in managed network services, MPLS data connectivity, and SIP trunking can benefit from aligning their offerings with upgraded technological solutions required by public bodies. While SMEs did not participate in the bid, there remains significant potential for small and medium enterprises to innovate and collaborate on future telecommunications projects as the demand for digital infrastructure expands.

## Notice

Direct Award Framework: RM6116 - Network Services Lots: Lot 1A-- Data Services (IP Connect UK, Managed Service) Lot 4A - Voice Services (SIP Trunking)

### Lot Information

Lot 1

Purchase of Services IP Connect UK (MPLS data connectivity), Managed Network Services and BT One Voice SIP Trunk UK (telephony / PSTN replacement). The technology underpinning the landline network, the Public Switched Telephone Network (PSTN), is being switched off by the telecommunications industry by January 2027. Landlines (and other devices reliant on the PSTN) will require upgrading to new digital technologies.

### Procurement Information

Award of a Call-Off Contract under Crown Commercial Service Framework RM6116 (Network Services) to British Telecommunications plc (BT) via Direct Award, covering Lots 1A and 4A, in accordance with the terms of Framework Schedule 6.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/036486-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 30 Mar 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £92,955 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HEREFORD AND WORCESTER FIRE AUTHORITY |
| Locality | WORCESTER |
| Post town | Worcester |
| Postcode | WR3 8SP |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire |
| ITL 3 | TLG12 Worcestershire CC |
| Local authority | Wychavon |
| Electoral ward | North Claines & Salwarpe |
| Westminster constituency | Droitwich and Evesham |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BRITISH TELECOMMUNICATIONS |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50332000 - Telecommunications-infrastructure maintenance services

## Release History

- 22 Apr 2026 at 10:11 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/036486-2026

## Notice URLs

- https://www.hwfire.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068845. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-068845.json.