--- title: "Rough Sleeping Services to include Migrant Accommodation Pathway Services, Crisis Prevention and Response Services and London Navigator Team Services" ocid: "ocds-h6vhtk-068907" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068907" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-068907.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-068907.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "GREATER LONDON AUTHORITY (GLA)" published: "2026-04-27" --- # Rough Sleeping Services to include Migrant Accommodation Pathway Services, Crisis Prevention and Response Services and London Navigator Team Services Buyer: GREATER LONDON AUTHORITY (GLA) Current stage: Tender OCID: ocds-h6vhtk-068907 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068907) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-068907.json) ## Summary The Greater London Authority (GLA), with the procurement support of Transport for London (TfL), is currently inviting qualified suppliers to participate in an open procedure to deliver three pan-London services targeting rough sleeping issues via the Mayor's Rough Sleeping Programme. This initiative, aiming to end rough sleeping in London by 2030, comprises three lots: Migrant Accommodation Pathway Services, Crisis Prevention and Response Services, and London Navigator Team Services. The procurement is active, with the tender submission period ending on 19th June 2026 and award notifications expected by 5th October 2026. The contracts, valued at up to £56,374,308, will be executed over an initial term of three years, starting on 1st February 2027, with possibilities for three one-year extensions, subject to performance and funding availability. This procurement offers substantial business growth opportunities for suppliers skilled in providing social work and community services, particularly those with expertise in supporting non-UK nationals and individuals with histories of rough sleeping. The open procedure is designed to attract small and medium-sized enterprises (SMEs) as well as voluntary, community and social enterprises (VCSEs), making it ideal for organisations that can innovate and extend existing services such as homelessness advice, rapid-response outreach, and support navigation through housing systems. The procurement restricts awards to not exceed 50% of a bidder's annual turnover, ensuring delivery risk management and fostering market diversity. Interested suppliers will benefit from comprehensive guidance and support via TfL's SAP Ariba e-Tendering portal, encouraging a competitive environment for optimal service delivery. ## Notice Transport for London is procuring on behalf of the Greater London Authority (GLA). The GLA invites suitably qualified suppliers to participate in an Open Procedure for the delivery of three pan-London rough sleeping services. The Mayor's Rough Sleeping Plan of Action sets out the bold vision to end rough sleeping in London by 2030. The services commissioned through this process will play a key role in achieving this ambition, through preventing homelessness and providing specialist support to those who are sleeping rough. This procurement covers the delivery of three lots which are listed below: Lot 1 - Migrant Accommodation Pathways Service (MAPS) This is a specialist service aimed at improving outcomes for non-UK nationals rough sleeping or at risk of rough sleeping in London. It will replace the current MAPS service, which includes the Roma Rough Sleeping Team and the Link Worker Team. The service will include the following elements: A dedicated migrant homelessness advice function through second-tier professional support and direct advice to service users; An assessment and case resolution function for those facing additional barriers to resolving their homelessness, including international reconnections; Access to independent legal advice; Specialist support for Roma people rough sleeping or at risk of rough sleeping; Emergency accommodation provision to facilitate assessing or securing routes out of homelessness for homeless migrants; A system capacity building and coordination function. General Optional Services: Provision of additional staffing Provision of additional accommodation Additional client costs Initial Term of 3 years with 3 optional years - 3+1+1+1. Contract value for the full 6 years is up to PS13.7M. An allowance of up to 50% is included for enacting the optional services, with a maximum possible contract value for the service of up to PS20.5M. Lot 2 - Crisis Prevention and Response Service (CPRS) This is a new service which will replace the current Rapid Response Outreach Team. It will also incorporate the phoneline, currently delivered through the separate StreetLink London service. To enable a transition from current service provision to a new model of support focused on prevention and assisting more people without the need for outreach contact, there is a phased approach to the delivery of the service. Throughout the contract, the service will include: A pan-London, self-referral phoneline service taking calls from people sleeping rough or at imminent risk of sleeping rough. An outreach response on the night transport network. Assessment, triage, advice, guidance and one-off advocacy. In the first year of the contract, the service will also deliver an outreach response to all StreetLink alerts in 26 boroughs. In Year 2, the service will transition away from this outreach-led approach and will then include: A community team providing in-person support across a range of settings Short-term casework for those who require it General Optional Services: Expansion of the capacity of the phoneline Expansion of the night transport function Provision of additional staffing Initial Term of 3 years with 3 optional years - 3+1+1+1. Contract value for the full 6 years is up to PS14.4M. An allowance of up to 50% is included for enacting the optional services, with a maximum possible contract value for the service of up to PS21.6M. Lot 3 - London Navigator Team (LNT) The service provides specialist support for people with long histories of rough sleeping, who are part of the Target Priority Group. It includes: Personalised and intensive support which can stay with people on their journey from the streets to home. Support for people experiencing severe and multiple disadvantage to navigate local systems to access both housing and the support they need in all areas of their life. The LNT Housing Scheme - 40 ringfenced social housing units, housing people from the LNT caseload under a housing-led model. General Optional Services: Supporting any additional properties added to the LNT Housing Scheme Expanding the LNT through the provision of additional staffing Service user costs for any additional cases added to the LNT caseload, above the number which the provider has modelled for in the core service Initial Term of 3 years with 3 optional years - 3+1+1+1. Contract value for the full 6 years is up to PS9.4M. An allowance of up to 50% is included for enacting the optional services, with a maximum possible contract value for the service of up to PS14.2M. The above values include core services and general optional services for each of the three Lots. Contract duration will be for three (3) years and options to extend the contract for a further period of up to three (3) years, exercisable in one or more periods to a maximum of three (3) years. The maximum duration of the contract (including all extensions) will be no more than six (6) years. Total Value (estimated) - PS56,374,308 (full 6-year maximum value including extensions and optional services). This value is across all three services. Contract dates (Estimated)- 3 years initial + up to 3 optional extension years Bidders may apply for multiple lots, however, awards will be limited to up to 50% of the bidder's annual turnover. This controls delivery risk, avoids overreliance on single providers and protects market diversity. Each lot includes core and optional services. ### Lot Information Migrant Accommodation and Pathway Services Lot 1 - Migrant Accommodation Pathway Services (MAPS) This is a specialist service aimed at improving outcomes for non-UK nationals rough sleeping or at risk of rough sleeping in London. It will replace the current MAPS service, which includes the Roma Rough Sleeping Team and the Link Worker Team. The service will include the following elements: A dedicated migrant homelessness advice function through second-tier professional support and direct advice to service users. Options: This is detailed in the procurement documentation which is available on SAP Ariba for free Renewal: The contracts are being procured for an initial duration of 3 years with an option to extend in whole or in part and may be allocated in any configuration comprising full years or fractional periods expressed in months for up to a further 3 years. Crisis Prevention and Response Services This is a new service which will replace the current Rapid Response Outreach Team. It will also incorporate the phoneline currently delivered through the separate StreetLink London service. To enable a transition from current service provision to a new model of support focused on prevention and assisting more people without the need for outreach contact, there is a phased approach to the delivery of the service. Options: This is detailed in the procurement documentation which is available on SAP Ariba for free Renewal: The contracts are being procured for an initial duration of 3 years with an option to extend in whole or in part and may be allocated in any configuration comprising full years or fractional periods expressed in months for up to a further 3 years. London Navigator Team Services Lot 3 The service provides specialist support for people with long histories of rough sleeping who are part of the Target Priority Group. It includes: Personalised and intensive support which can stay with people on their journey from the streets to home. Support for people experiencing severe and multiple disadvantage to navigate local systems to access both housing and the support they need in all areas of their life. Options: This is detailed in the procurement documentation which is available on SAP Ariba for free Renewal: The contracts are being procured for an initial duration of 3 years with an option to extend in whole or in part and may be allocated in any configuration comprising full years or fractional periods expressed in months for up to a further 3 years. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/038259-2026 | | Notice type | UK4 - Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning, Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 27 Apr 2026 | | Submission deadline | 19 Jun 2026 | | Future notice date | 27 Apr 2026 | | Award date | Not specified | | Contract period | 1 Feb 2027 - 31 Jan 2030 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £56,374,308 | | Lots value | £56,374,308 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | GREATER LONDON AUTHORITY (GLA) | | Additional buyers | TRANSPORT FOR LONDON | | Locality | LONDON | | Post town | East London | | Postcode | E16 1ZE | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI41 Hackney and Newham | | Local authority | Newham | | Electoral ward | Stratford Olympic Park | | Westminster constituency | Stratford and Bow | | Delivery location | Not specified | ## CPV Codes ### Divisions - 85 - Health and social work services - 98 - Other community, social and personal services ### Codes - 85300000 - Social work and related services - 98000000 - Other community, social and personal services ## Release History - 27 Apr 2026 at 21:42 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/038259-2026 - 27 Apr 2026 at 14:39 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/038157-2026 - 22 Apr 2026 at 15:52 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/036818-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/038259-2026 27th April 2026 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/038157-2026 27th April 2026 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/036818-2026 22nd April 2026 - Pipeline notice on Find a Tender ## Notice URLs - https://content.tfl.gov.uk/supplier-registration.pdf - https://s1-eu.ariba.com/Sourcing/Main/ad/selfRegistration?realm=TfL - https://service.ariba.com/Supplier.aw - https://www.gov.uk/government/publications/procurement-act-2023-short-guides/the-procurement-act-2023-a-short-guide-for-suppliers-html - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068907. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-068907.json.