--- title: "The Provision of a Leisure Management System" ocid: "ocds-h6vhtk-068973" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068973" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-068973.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-068973.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "CAERPHILLY COUNTY BOROUGH COUNCIL" published: "2026-04-23" --- # The Provision of a Leisure Management System Buyer: CAERPHILLY COUNTY BOROUGH COUNCIL Current stage: Tender OCID: ocds-h6vhtk-068973 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068973) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-068973.json) ## Summary Caerphilly County Borough Council is inviting tenders for the provision of a Leisure Management System (LMS) to enhance its leisure services across several facilities within the UK, specifically in the region of UKL16. This active tender aims to improve customer experience through digital solutions and supports social inclusion and health objectives. Following Welsh devolved regulations, the procurement method employed is a Competitive Flexible Procedure, involving multiple evaluation stages. Interested parties must submit their bids by 26 May 2026, with the enquiry period ending on 14 May 2026. The contract, valued at £1,300,000 excluding VAT, is scheduled to start on 1 September 2027 and may be renewed up to five years beyond its initial term ending in 2032. A decision on the award is anticipated by 10 July 2026. This tender presents significant opportunities for businesses specialising in software package and information systems (CPV 48000000), as well as IT services (CPV 72000000). Companies adept at providing scalable, secure, and self-service management systems are well-suited to compete, particularly those capable of integrating systems into local authority digital ecosystems. With a focus on increasing leisure centre usage and income, this procurement could be an excellent fit for businesses experienced in data advocacy and customer loyalty strategies. Small and Medium Enterprises (SMEs) are encouraged to bid, with the Council expressing interest in featuring demonstrations, ensuring fair competition and engagement in a project oriented towards long-term growth and service improvement. ## Notice The Council has a requirement to procure a modern, scalable, secure and accessible Leisure Management System (LMS) to support the delivery of leisure services across the County Borough. The system will be used by customers, staff, and administrators, and must support full self-service capabilities. It must comply with relevant Welsh and UK public sector standards and be suitable for integration into a local authority digital ecosystem. The Council aims to increase usage and income at its leisure centres by enhancing customer experience through improved communications, digital self-service and targeted marketing, while supporting corporate and national objectives around health, wellbeing and social inclusion. The approach focuses on building customer loyalty and delivering best value via stable, data-informed service improvements. The Council's Sport & Leisure Services consist of 9x leisure centres, 1x Athletics Hub, 1x Centre for Sporting Excellence and 4x School Sport Facilities. Park Services consists of 116x grass pitches, which play host to several thousand rugby, football and cricket matches each year as well as sport and public events. ### Lot Information Lot 1 Options: The Council reserves the right to purchase additional products, modules, licences and/or services during the contract term, where these are related to and enhance or extend the functionality of the solution within the scope of this procurement. Renewal: The Council reserves the right to extend the contract for a further period of up to 60 months. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/037008-2026 | | Notice type | UK4 - Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Competitive flexible procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 23 Apr 2026 | | Submission deadline | 26 May 2026 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Aug 2027 - 31 Aug 2032 | | Recurrence | 2035-08-01 | ## Values | Field | Value | | --- | --- | | Tender value | £1,300,000 | | Lots value | £1,300,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CAERPHILLY COUNTY BOROUGH COUNCIL | | Locality | HENGOED | | Post town | Cardiff | | Postcode | CF82 7PG | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL5 South East Wales | | ITL 3 | TLL53 Gwent Valleys | | Local authority | Caerphilly | | Electoral ward | Ystrad Mynach | | Westminster constituency | Caerphilly | | Delivery location | TLL16 Gwent Valleys | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support ### Codes - 48000000 - Software package and information systems - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 23 Apr 2026 at 10:53 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/037008-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/037008-2026 23rd April 2026 - Tender notice on Find a Tender ## Notice URLs - http://www.caerphilly.gov.uk - https://supplierlive.proactisp2p.com/Account/Login - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068973. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-068973.json.