{ "tag": [ "compiled" ], "id": "ocds-h6vhtk-0689fe-2026-06-03T16:19:20+01:00", "date": "2026-06-03T16:19:20+01:00", "ocid": "ocds-h6vhtk-0689fe", "initiationType": "tender", "parties": [ { "id": "GB-PPON-PHTN-1551-GCQH", "name": "British Council", "identifier": { "scheme": "GB-PPON", "id": "PHTN-1551-GCQH" }, "address": { "streetAddress": "1 Redman Place", "locality": "London", "postalCode": "E20 1JQ", "country": "GB", "countryName": "United Kingdom", "region": "UKI41" }, "contactPoint": { "name": "Wai Shan Kwan", "email": "WaiShan.Kwan@britishcouncil.org" }, "roles": [ "buyer" ], "details": { "url": "http://www.britishcouncil.org", "classifications": [ { "id": "publicAuthoritySubCentralGovernment", "scheme": "UK_CA_TYPE", "description": "Public authority - sub-central government" } ] } }, { "id": "GB-PPON-PLTR-7919-WXPH", "name": "LC INVESTIGATION LIMITED", "identifier": { "scheme": "GB-PPON", "id": "PLTR-7919-WXPH" }, "address": { "streetAddress": "Unit 29 Highcroft Industrial Estate", "locality": "Waterlooville", "postalCode": "PO8 0BT", "country": "GB", "countryName": "United Kingdom", "region": "UKJ36" }, "contactPoint": { "email": "info@lcinvestigation.com" }, "roles": [ "supplier" ], "details": { "scale": "sme", "vcse": false, "publicServiceMissionOrganization": false, "shelteredWorkshop": false } }, { "id": "GB-PPON-PMXH-2132-XXXR", "name": "Serve Legal Limited", "identifier": { "scheme": "GB-PPON", "id": "PMXH-2132-XXXR" }, "address": { "streetAddress": "44 Grand Parade", "locality": "Brighton", "postalCode": "BN2 9QA", "country": "GB", "countryName": "United Kingdom", "region": "UKJ21" }, "contactPoint": { "email": "businessenquiries@servelegal.co.uk" }, "roles": [ "supplier" ], "details": { "scale": "sme", "vcse": false, "publicServiceMissionOrganization": false, "shelteredWorkshop": false } } ], "buyer": { "id": "GB-PPON-PHTN-1551-GCQH", "name": "British Council" }, "tender": { "id": "ITT1033655", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Mystery Shopping Services", "description": "The Governance & Compliance function seeks to obtain the most effective and efficient Mystery Shopper services provider to delivery Mystery Shopping Services (compliance audits) of all British Council IELTS for United Kingdom Visas and Immigration (UKVI) global network of exam centres. The programme is intended to measure the experience and security when applying for, registering, and attending an IELTS written and speaking test.", "status": "complete", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "79310000", "description": "Market research services" } ], "relatedLot": "1" }, { "id": "2", "additionalClassifications": [ { "scheme": "CPV", "id": "79310000", "description": "Market research services" } ], "relatedLot": "2" } ], "value": { "amountGross": 528000, "amount": 440000, "currency": "GBP" }, "procurementMethod": "open", "procurementMethodDetails": "Competitive flexible procedure", "procedure": { "features": "The procedure will comprise an initial tender stage, followed by supplier clarification session and a Best and FINAL Tender stage." }, "mainProcurementCategory": "services", "aboveThreshold": true, "submissionMethodDetails": "https://tap.tcsapps.com/tap2/#/bc-supplier-registration", "submissionTerms": { "electronicSubmissionPolicy": "allowed", "languages": [ "en" ] }, "tenderPeriod": { "endDate": "2026-05-18T17:00:00Z" }, "enquiryPeriod": { "endDate": "2026-05-05T13:00:00Z" }, "awardPeriod": { "endDate": "2026-06-03T23:59:59Z" }, "lots": [ { "id": "1", "title": "Region 1", "status": "complete", "value": { "amountGross": 264000, "amount": 220000, "currency": "GBP" }, "awardCriteria": { "criteria": [ { "type": "quality", "name": "Social Value + Quality + Methodology", "description": "Social Value + Quality + Methodology", "numbers": [ { "number": 60, "weight": "percentageExact" } ] }, { "type": "price", "name": "Price", "description": "Commercial", "numbers": [ { "number": 40, "weight": "percentageExact" } ] } ] }, "contractPeriod": { "startDate": "2026-07-01T00:00:00Z", "endDate": "2028-06-30T23:59:59Z", "maxExtentDate": "2030-06-30T23:59:59Z" }, "hasRenewal": true, "renewal": { "description": "optional 2x12 months extensions" } }, { "id": "2", "title": "Region 2", "description": "Mystery Shopping Services for countries under Region 2", "status": "active", "value": { "amountGross": 264000, "amount": 220000, "currency": "GBP" }, "awardCriteria": { "criteria": [ { "type": "quality", "name": "Social Value + Quality + Methodology", "description": "Social Value + Quality + Methodology", "numbers": [ { "number": 60, "weight": "percentageExact" } ] }, { "type": "price", "name": "Price", "description": "Commercial", "numbers": [ { "number": 40, "weight": "percentageExact" } ] } ] }, "contractPeriod": { "startDate": "2026-07-01T00:00:00Z", "endDate": "2028-06-30T23:59:59Z", "maxExtentDate": "2030-06-30T23:59:59Z" }, "hasRenewal": true, "renewal": { "description": "optional 2x12 months extensions" } } ], "lotDetails": { "awardCriteriaDetails": "Suppliers are required to submit their response and pricing details to both regions. 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