---
title: "Heat Network - Metering and Billing Outsourcing"
ocid: "ocds-h6vhtk-068a47"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068a47"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-068a47.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-068a47.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "PLYMOUTH COMMUNITY HOMES LIMITED"
published: "2026-04-24"
---

# Heat Network - Metering and Billing Outsourcing

Buyer: PLYMOUTH COMMUNITY HOMES LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-068a47

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-068a47.json)

## Summary

The procurement process concluded with Plymouth Community Homes Limited awarding a contract to Insite Energy Limited for outsourcing metering and billing services for heat networks. This procurement falls under the industry category of services related to accounting systems and meter reading services. The contract was signed on 23 April 2026, with services to commence from 8 May 2026 through to 7 May 2029. The process was initiated without competition, falling below the threshold for a direct procurement method, indicative of a streamlined approach. The services will be executed across the UK region, with Plymouth Community Homes Limited intending to enhance operational efficiencies through this contract.

This tender opens avenues for businesses specialising in metering and accounting services, particularly those with expertise in outsourcing solutions. The three-year period offers sustained service opportunities for Insite Energy Limited, an SME based in Peterborough, signalling potential for other similar-sized enterprises to undertake such roles in future contracts. Organisations aiming to expand in the field of public infrastructure service management could view this as a precedent for streamlined, below-threshold procurements, thus enabling them to gear their offerings directly to public authorities. The contract demonstrates the scalability and relevance of targeted service delivery in public sector outsourcing initiatives.

## Notice

Outsourcing of metering and billing services for our heat networks

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/037377-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 22 Apr 2026 |
| Contract period | 7 May 2026 - 7 May 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £94,651 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PLYMOUTH COMMUNITY HOMES LIMITED |
| Locality | PLYMOUTH |
| Post town | Plymouth |
| Postcode | PL6 5DH |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK41 Plymouth |
| Local authority | Plymouth |
| Electoral ward | Budshead |
| Westminster constituency | Plymouth Moor View |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSITE ENERGY |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 65 - Public utilities

### Codes

- 48444000 - Accounting system
- 65500000 - Meter reading service

## Release History

- 24 Apr 2026 at 08:20 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/037377-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/037377-2026
  24th April 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://insite-energy.co.uk/home
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068a47. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-068a47.json.