--- title: "Emergency Support Worker Staff" ocid: "ocds-h6vhtk-068ac9" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068ac9" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-068ac9.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-068ac9.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "WREXHAM COUNTY BOROUGH COUNCIL" published: "2026-04-24" --- # Emergency Support Worker Staff Buyer: WREXHAM COUNTY BOROUGH COUNCIL Current stage: Tender OCID: ocds-h6vhtk-068ac9 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068ac9) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-068ac9.json) ## Summary Wrexham County Borough Council seeks qualified agencies for its "Emergency Support Worker Staff" tender to bolster its Adult Social Care and Children and Family Services. This is an open procurement process aimed at ensuring continuity in frontline services during emergencies such as unexpected absences or critical incidents. The Council anticipates appointing up to three providers through a framework, requiring rapid deployment capabilities with less than 24 hours' notice if needed. The procurement falls under the social work and related services category across the UK region code UKL23, with key dates including an enquiry period ending on 13 May 2026, a tender period concluding on 22 May 2026, and an award period by 19 June 2026. The contract spans from 1 July 2026 to 30 June 2028, with renewal options extending until 2030. The procurement budget is set at £745,853.89 net, within a gross value of £895,024.66 GBP. This tender opens up significant business opportunities for agencies experienced in social work and service delivery within emergency contexts. Agencies adept at providing qualified emergency staff at short notice will find this competitive arena suited for growth, as the council is committed to forming a framework agreement with entities that can meet statutory requirements efficiently. Opportunities exist for SMEs and third-sector organisations with substantial community engagement and staffing capabilities. The procurement method is open, offering equal competition, and is particularly suitable for businesses with agility in staffing and response coordination. Successful bidders will play a crucial role in supporting essential social care services, thereby enhancing their profiles in public sector collaborations. ## Notice UK4 - Tender Notice Wrexham County Borough Council (WCBC) has statutory responsibilities to safeguard, support and promote the wellbeing of adults, children, young people and families, in line with relevant legislation and guidance. This includes ensuring the continuity and resilience of frontline services in situations where urgent staffing support is required. WCBC is inviting tenders from suitably experienced, qualified and regulated agencies for the provision of emergency staff support to assist both Adult Social Care and Children and Family Services at short notice. This support may be required to respond to unexpected service pressures, unplanned absences, increased demand, or critical incidents. The framework will enable the Council to rapidly access appropriately skilled and competent staff to meet essential service delivery needs. In emergency situations, requests for staff support may be required at less than 24 hours' notice, including outside of standard working hours. The Council anticipates appointing a maximum of three providers to the framework. Appointed providers must demonstrate their ability to supply suitably trained, vetted and experienced staff within agreed timescales, and in full compliance with safeguarding duties, regulatory standards, employment legislation, and relevant professional requirements for working with adults and/or children. 2. The Service to be provided The framework will cover the provision of emergency social care and support staff to assist Adult Social Care and Children's Services within Wrexham County Borough Council. On occasion, staff may also be required to work outside of the county where this supports statutory duties or continuity of care. Staff supplied under this framework may be required to work across a range of service areas, including but not limited to: * Emergency Duty Team (EDT) Provision of urgent, out-of-hours cover for adults and children during evenings, weekends and bank holidays, including responding to safeguarding concerns, crisis situations and statutory duties. * Children and Young People's Services (CYP) Daytime and emergency social care support, including child protection activity, care and support planning, family intervention, and rapid deployment of staff to maintain safe care arrangements during periods of increased demand or unplanned absence. * Adult Social Care Services Emergency and short-notice support across adult services, including safeguarding, hospital discharge support, crisis intervention, and continuity of care for adults with care and support needs. * Residential and Supported Living Settings Emergency staffing provision within children's residential homes and adult residential or supported living settings operating on a 24/7 basis, where immediate cover is required to maintain safe staffing levels or respond to unplanned situations. * Family and Community Support Services Practical and emotional support delivered in the home or community to stabilise families, support carers, prevent escalation of needs, and assist adults, children and young people with additional or complex needs. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/037632-2026 | | Notice type | UK4 - Tender Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 24 Apr 2026 | | Submission deadline | 21 May 2026 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 30 Jun 2026 - 30 Jun 2028 | | Recurrence | 2030-10-14 | ## Values | Field | Value | | --- | --- | | Tender value | £745,853 | | Lots value | £745,853 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | WREXHAM COUNTY BOROUGH COUNCIL | | Locality | WREXHAM | | Post town | Llandudno | | Postcode | LL11 1AR | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL3 North Wales | | ITL 3 | TLL34 Flintshire and Wrexham | | Local authority | Wrexham | | Electoral ward | Grosvenor | | Westminster constituency | Wrexham | | Delivery location | TLL23 Flintshire and Wrexham | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85300000 - Social work and related services ## Release History - 24 Apr 2026 at 13:26 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/037632-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/037632-2026 24th April 2026 - Tender notice on Find a Tender ## Notice URLs - https://etenderwales.ukp.app.jaggaer.com/esop/toolkit/negotiation/myRfq/list.si?from=detail&_ncp=1777037045887.1890792-1 - https://etenderwales.ukp.app.jaggaer.com/esop/toolkit/negotiation/myRfq/list.si?from=detail&_ncp=1777037045887.1890792-1itt_124394-Proc-25-90EmergencySupportWorkerStaffproject_62881-EmergencySupportWorkerStaff - https://www.legislation.gov.uk/ukpga/2023/54/contents - https://www.wrexham.gov.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068ac9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-068ac9.json.