---
title: "Language Interpretation and Translation Services"
ocid: "ocds-h6vhtk-068d0d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068d0d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-068d0d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-068d0d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WEST SUSSEX COUNTY COUNCIL"
published: "2026-04-28"
---

# Language Interpretation and Translation Services

Buyer: WEST SUSSEX COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-068d0d

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## Summary

West Sussex County Council has awarded a contract for Language Interpretation and Translation Services, situated in Chichester, United Kingdom. The procurement is under the category of services and follows a direct award method. The contract with MIGRANT HELP TRADING LIMITED trading as CLEAR VOICE begins on 22nd May 2026 and will run through to 31st December 2027, covering telephone, video, and face-to-face interpretation services, along with translation, typesetting, and additional language-related support. The value is set at £950,000. The award stage is currently pending, with key documentation published on 28th April 2026, and the standstill period ending on 8th May 2026.

This procurement presents substantial opportunities for businesses specialising in language services, particularly those offering comprehensive interpretation and translation solutions. Small to medium-sized enterprises with expertise in delivering on-demand and pre-booked interpreting services, along with capabilities in language translation and additional support services such as braille and easy-read, might find this contract conducive to growth. Furthermore, companies operating within the UK and familiar with public sector frameworks will benefit from engaging in such direct award contracts to expand their market presence.

## Notice

The Service Provider shall provide the following Language Services to the Council during the Contract Period: 1. On Demand Telephone Interpreting (24/7/365): On demand telephone interpreting to provide immediate access to language support whenever required by the Council. 2. Pre Booked Telephone Interpreting: Telephone interpreting arranged in advance in accordance with the Council's requirements. 3. Pre Booked Video Interpreting (spoken): Video interpreting for spoken languages, delivered on a platform that meets the Council's operational needs. 4. Pre Booked Video Interpreting (non spoken): Video interpreting for non spoken languages, including British Sign Language and related communication methods. 5. Face to Face Interpreting (spoken and BSL): In person interpreting for circumstances where remote interpreting is unsuitable. The Service Provider shall allocate the closest available Interpreter to the assignment location to minimise travel time and expenses. 6. Translation Services: The Service Provider shall deliver written translations in all forms requested by the Council. Translations shall be completed to a high standard, ensuring accurate rendering of the content and intent of the source document, with appropriate idiomatic style and nuance. Translation work will be managed by suitably qualified and experienced linguist Project Managers. 7. Typesetting: The Service Provider shall deliver completed translations in the same format as the original source document, provided that the Council supplies all original source files, including links and fonts. 8. Easy Read Services 9. Braille Services 10. On Demand Video: To be made available once launched by the Service Provider. Pricing and operational details shall be confirmed by the Service Provider and agreed through the Change Control Procedure where appropriate. 11. Additional Services available on request: The Service Provider may also provide BSL video with subtitles, transcription, audio to text services, text to audio services, and Deaf Relay Interpreters when requested by the Council.

### Procurement Information

West Sussex County Council call off East Sussex County Council Framework. The new framework excludes Migrant Trading Limited. Changing supplier would cause significant inconvenience.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/038735-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 27 Apr 2026 |
| Contract period | 21 May 2026 - 31 Dec 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £950,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST SUSSEX COUNTY COUNCIL |
| Locality | CHICHESTER |
| Post town | Portsmouth |
| Postcode | PO19 1RQ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ27 West Sussex (South West) |
| Local authority | Chichester |
| Electoral ward | Chichester Central |
| Westminster constituency | Chichester |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MIGRANT HELP TRADING LIMITED TRADING AS CLEAR VOICE |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79530000 - Translation services
- 79540000 - Interpretation services

## Release History

- 28 Apr 2026 at 14:32 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/038735-2026
- 28 Apr 2026 at 14:08 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/038705-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/038735-2026
  28th April 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/038705-2026
  28th April 2026 - Transparency notice on Find a Tender

## Notice URLs

- https://clearvoice.org.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068d0d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-068d0d.json.