---
title: "Provision of Lone Worker Application and related Services"
ocid: "ocds-h6vhtk-068d4e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068d4e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-068d4e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-068d4e.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "ROYAL BERKSHIRE FIRE AUTHORITY"
published: "2026-04-28"
---

# Provision of Lone Worker Application and related Services

Buyer: ROYAL BERKSHIRE FIRE AUTHORITY  
Current stage: Planning  
OCID: ocds-h6vhtk-068d4e

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## Summary

The Royal Berkshire Fire Authority is in the planning stage of a procurement process for the provision of a Lone Worker Application and related services. The project entails a comprehensive 24/7/365 monitored solution that ensures the safety of lone workers through mobile applications or standalone devices. This procurement falls under the services category and includes alarm-monitoring services, with an expected contract period starting on 1 December 2026 and ending on 30 November 2029, with potential for renewal until 30 November 2031. To facilitate supplier involvement, market engagement sessions have been scheduled for 20 May and 26 May 2026, with expressions of interest due by 13 May 2026. These sessions will be held in Reading, UK, and will offer insights into the procurement timeline and technical requirements.

This tender provides promising growth opportunities for businesses that specialise in security solutions, mobile application development, and alarm-monitoring services. SMEs are encouraged to participate, especially those capable of delivering reliable, discrete, and intuitive solutions with minimal training requirements. Given the scope, businesses experienced in managing Alarm Receiving Centres (ARC) can leverage this opportunity to expand their operations or break into new markets. The requirement for GDPR compliance and high-level police response capabilities opens the door for companies focusing on cutting-edge security measures and data protection services to showcase their expertise.

## Notice

Royal Berkshire Fire Authority has a requirement for the provision of a 3rd party 24/7/365 monitored lone worker solution which could be either a mobile phone application, a stand-alone device, or a combination of the two, that allow alarms to be raised either discreetly or overtly and appropriate intervention, escalation to be made as required, in order to minimise any risks that working alone involves. The solution should be discrete, reliable and robust, simple and intuitive to use with minimum training. Alarm Receiving Company (ARC): The solution requires the provision of an ARC that monitors lone workers 24/7/365. The ARC can escalate an alarm received from a user to the highest Police response levels, where this is appropriate via Lone Worker Unique Reference Numbers (URNs). All incidents must be recorded and in line with GDPR requirements. The ARC must disclose network outages and the root cause of outages in a timely fashion.

### Planning Information

Market Engagement session will be delivered through individual supplier sessions, held across two schedule dates: 20 May 2026 and 26 May 2026. The Engagement sessions will be conducted in physical and in virtual format. The Physical engagement session will be conducted in HQ (Newsham Court, Pincents Kiln, Calcot, Reading, RG31 7SD).
Each supplier will be allocated a dedicated time slot and duration will typically be around an hour per supplier. 
The Session Content for the Market Engagement is as follows:
1. Introduction and purpose of engagement
2. Overview of the project scope and objectives
3. Outline of anticipated procurement timeline
4. Discussion of key technical, commercial and delivery considerations
5. Supplier feedback
All sessions will be held on a one-to-one basis. No commercially sensitive information shared by suppliers will be disclosed to other participants.
Submitting Expression of Interest
1. Suppliers wishing to participate in the market engagement sessions must submit an Expression of Interest by 13th May 2026. 
2. EOIs must be submitted via the designated procurement email address (venur@rbfrs.co.uk). Late submissions may not be accommodated due to scheduling constraints. 
Supplier will be notified of their confirmed slot shortly after the deadline via email.
3. The slot will be allocate on a First Come First Serve basis.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/038843-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | 26 May 2026 |
| Award date | Not specified |
| Contract period | 1 Dec 2026 - 30 Nov 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ROYAL BERKSHIRE FIRE AUTHORITY |
| Locality | READING |
| Post town | Reading |
| Postcode | RG31 7SD |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ16 Berkshire West |
| Local authority | West Berkshire |
| Electoral ward | Tilehurst Birch Copse |
| Westminster constituency | Reading West and Mid Berkshire |
| Delivery location | TLJ11 Berkshire |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79711000 - Alarm-monitoring services
- 79714100 - Tracing system services

## Release History

- 28 Apr 2026 at 16:24 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/038843-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/038843-2026
  28th April 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

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