---
title: "Customer Transformation Programme - Strategic Transformation Delivery Partner"
ocid: "ocds-h6vhtk-068d56"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068d56"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-068d56.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-068d56.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LEEDS CITY COUNCIL"
published: "2026-04-28"
---

# Customer Transformation Programme - Strategic Transformation Delivery Partner

Buyer: LEEDS CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-068d56

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## Summary

Leeds City Council has completed the procurement process for its Customer Transformation Programme by appointing KPMG LLP as the strategic transformation delivery partner. The contract, specifically for business and management consultancy services, falls under the CPV code 79400000. Located in Leeds (region UKE42), this procurement was conducted through a limited tender process as part of a further competition under the CCS MCF4 Framework (Lot 3), negating the need for prior publication of a call for competition. The contract was signed on 16 March 2026, and holds the potential for a 12-month extension.

This procurement presents an opportunity for large consultancy firms capable of delivering strategic transformation services to local governments. With a contract value of £6,130,275, it offers substantial growth potential for businesses specialising in customer transformation and management consultancy. Organisations similar to KPMG LLP, particularly those that can leverage extensive experience with regional authorities, would be primed to capitalise on such opportunities. Engaging in frameworks like CCS can enhance visibility and facilitate participation in similar tenders.

## Notice

Award of a contract following a further competition under the CCS MCF4 (Lot 3) Framework. This is the appointment of an external strategic transformation delivery partner (the Consultant) to support the implementation of Leeds City Council's (LCC) Customer Transformation Programme (CTP)

### Lot Information

Lot 1

Award of a contract following a further competition under the CCS MCF4 (Lot 3) Framework. This is the appointment of an external strategic transformation delivery partner (the Consultant) to support the implementation of Leeds City Council's (LCC) Customer Transformation Programme (CTP)

Options: 12 month extension to be taken in any consideration

### Procurement Information

This was a further competition under a CCS Framework, therefore did not require a previous notice.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/038858-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 16 Mar 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £6,130,275 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LEEDS CITY COUNCIL |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS1 1UR |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | TLE42 Leeds |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KPMG |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79400000 - Business and management consultancy and related services

## Release History

- 28 Apr 2026 at 17:25 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/038858-2026

## Notice URLs

- https://www.leeds.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068d56. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-068d56.json.