---
title: "MOPAC: London Victim and Witness Service: Universal Adult Support Service"
ocid: "ocds-h6vhtk-068f39"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068f39"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-068f39.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-068f39.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "MAYOR'S OFFICE FOR POLICING AND CRIME"
published: "2026-05-20"
---

# MOPAC: London Victim and Witness Service: Universal Adult Support Service

Buyer: MAYOR'S OFFICE FOR POLICING AND CRIME  
Current stage: Award  
OCID: ocds-h6vhtk-068f39

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068f39)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-068f39.json)

## Summary

The Mayor's Office for Policing and Crime in London is overseeing a procurement process for the "MOPAC: London Victim and Witness Service: Universal Adult Support Service". The tender falls under the Health and social work services category. The process, currently in the award stage as of 30th April 2026, seeks to establish a comprehensive support service for adult victims in London. This includes the management of police referrals, provision of support, and coordination with various agencies to enhance service quality. The procurement method undertaken was a Competitive Procedure with Negotiation under the Light Touch Regime, specific to the UK's regulations. The initial term of the contract is set from 1st April 2024 to 31st March 2028, at a value of £15,400,000, with possibilities for two annual extensions, pending MOPAC’s discretion, increasing the potential total to £41,860,000.

This tender offers significant opportunities for businesses in the health and social services sector, particularly those specialising in victim support, counselling, and social work. Large organisations like Victim Support, which has already been involved in the contract, can leverage their expertise in managing comprehensive victim support services and collaborative partnerships. Companies that are equipped to deliver advanced digital solutions for managing online presence and systems integration may also find growth opportunities here, given the emphasis on enhancing the online ecosystem of victim support services. The contract's scale and scope allow for significant potential growth and service expansion for involved businesses, fostering potential partnerships across London's support service network.

## Notice

Central Referral Mechanism and Support Service for Adult Victims, establishing a core element of its new London-wide Ecosystem of victim support services. The provider will be responsible for: Managing police referrals to ensure victims are swiftly directed to the appropriate specialist services; Assessing the needs of adult victims of crime; Delivering a range of practical and emotional support; Working collaboratively with partners across the Ecosystem to enhance service quality and outcomes; Maintaining the LVWS website and service directory; Providing pre-trial information and support to all court witnesses, including defence witnesses; Coordinating with relevant agencies to respond effectively to major crime incidents; Adapting services in line with changing demand and developments within the criminal justice system.

### Lot Information

Lot 1

A Competitive Procedure with Negotiation under the Light Touch Regime, pursuant to the PCR 2015 was undertaken. Due to issues with FTS we have been unable to link the Contract Notice to this Award Notice which has restricted publication under an Competitive Procedure, please see link to previous notice here; https://www.find-tender.service.gov.uk/Notice/031392-2023?origin=SearchResults&p=1

Options: This contract has an initial term of 4 years, commencing on 01/04/2024 - 31/03/2028 at a value of PS15,400,000 with two options to extend for one year each at a value of PS4,400,000 per annum, exercised at the discretion of MOPAC. There is an additional PS17,660,000 available to provide additional services which may arise over the contract life, should funding become available. Total available budget for this contract is PS41,860,000.

### Procurement Information

A Competitive Procedure with Negotiation under the Light Touch Regime, pursuant to the PCR 2015 was undertaken. Due to issues with FTS we have been unable to link the Contract Notice to this Award Notice which has restricted publication under an Competitive Procedure, please see link to previous notice here; https://www.find-tender.service.gov.uk/Notice/031392-2023?origin=SearchResults&p=1

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/046254-2026 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 May 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 11 Mar 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £16,860,156 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MAYOR'S OFFICE FOR POLICING AND CRIME |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 0LL |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI44 Lewisham and Southwark |
| Local authority | Southwark |
| Electoral ward | Borough & Bankside |
| Westminster constituency | Bermondsey and Old Southwark |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VICTIM SUPPORT |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 20 May 2026 at 10:36 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/046254-2026
- 30 Apr 2026 at 11:59 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/039879-2026

## Notice URLs

- https://www.find-tender.service.gov.uk/Notice/031392-2023?origin=SearchResults&p=1
- https://www.london.gov.uk/programmes-strategies/mayors-office-policing-and-crime-mopac

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068f39. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-068f39.json.