---
title: "DWP AI Transcription"
ocid: "ocds-h6vhtk-068fe1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068fe1"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-068fe1.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-068fe1.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "DEPARTMENT FOR WORK & PENSIONS"
published: "2026-05-01"
---

# DWP AI Transcription

Buyer: DEPARTMENT FOR WORK & PENSIONS  
Current stage: Planning  
OCID: ocds-h6vhtk-068fe1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068fe1)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-068fe1.json)

## Summary

The Department for Work & Pensions (DWP) is currently in the planning stage of a procurement process for "DWP AI Transcription" services, classified under the information technology services category. This initiative aims to explore market capabilities in providing speech-to-text transcription and multilingual support to enhance the department's citizen and colleague interactions. The procurement process is being conducted under the legal framework of CELEX 32014L0024 and is set to cover services within the United Kingdom, specifically targeting the UKI region. As it stands, this is a Request for Information (RFI) and does not yet guarantee any formal procurement activities. The process commences as of 1st May 2026, with the intention to engage with potential service providers who can deliver efficient and accurate transcription solutions.

This tender presents a substantial opportunity for businesses specialising in information technology services, particularly those with existing expertise in commercial off-the-shelf (COTS) and API-based transcription solutions. Companies offering innovative transcription products that include summarisation and multilingual capabilities stand to benefit significantly, as they could contribute to improving accessibility and operational efficiency for the DWP. Businesses that can provide adaptable solutions allowing users to edit and annotate transcriptions for diverse operational contexts are ideally suited for this engagement. As the procurement process is still in the planning stages, participating businesses have the chance to influence and contribute to the development of the tender requirements, potentially aligning with the DWP’s strategic goals.

## Notice

The Department for Work & Pensions (DWP) is undertaking market research to understand market capability in speech-to-text transcription (in-person and other channels), optional summarisation, and multilingual support (including translation), to improve the accessibility, consistency and efficiency of our citizen and colleague interactions. 

This RFI does not commit the DWP to undertaking any formal procurement activity. This notice has also been published on Contracts Finder.

For further information and details on how to respond to this RFI, please refer to the attachment found on the documents section of the Atamis e-Procurement portal:

https://dwp2.my.salesforce-sites.com/ProSpend__CS_ContractPage?SearchType=Projects&uid=a1MdO000003ZoY5UAK&searchStr=&sortStr=Recently+Published&page=1&filters=&County=

### Lot Information

Lot 1

We are exploring commercially available solutions (both COTS and API based) that can generate accurate transcriptions and provide different summary outputs for different operational contexts. We also want users to be able to review and edit the transcript and generated summary to produce an agreed record, including the ability to add annotations, and to share/export outputs using approved channels. 

Due to the early stage of this engagement, there are certain aspects of any associated procurement activities that are yet to be determined. As such, please ignore the Contract Notice Publication Date in this notice.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/040253-2026 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 May 2026 |
| Submission deadline | Not specified |
| Future notice date | 30 Apr 2026 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK & PENSIONS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9NA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 1 May 2026 at 08:00 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/040253-2026

## Notice URLs

- https://dwp2.my.salesforce-sites.com/ProSpend__CS_ContractPage?SearchType=Projects&uid=a1MdO000003ZoY5UAK&searchStr=&sortStr=Recently+Published&page=1&filters=&County=
- https://www.gov.uk/government/organisations/department-for-work-pensions

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068fe1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-068fe1.json.