---
title: "First Avanti West Coast Contract for Maintenance and Support of Automatic Passenger Gate Systems"
ocid: "ocds-h6vhtk-069149"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069149"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-069149.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-069149.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "FIRST RAIL HOLDINGS LIMITED"
published: "2026-05-05"
---

# First Avanti West Coast Contract for Maintenance and Support of Automatic Passenger Gate Systems

Buyer: FIRST RAIL HOLDINGS LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-069149

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## Summary

First Rail Holdings Limited, a private utility entity based in London, has completed a procurement process titled "First Avanti West Coast Contract for Maintenance and Support of Automatic Passenger Gate Systems." The procurement falls within the transportation and IT services categories and pertains to maintenance solutions for proprietary ticket gates technology. The direct award process culminated on 5th May 2026, with the contract scheduled to commence on 20th June 2026 and conclude by 19th June 2032. The awarded supplier, Cubic Transportation Systems Limited from Salfords Redhill, is expected to provide services under this initiatives framework, which also includes potential contract extensions up to 2034. The contract aligns with maintaining proprietary systems critical to ensuring uninterrupted operation and safety standards.

This tender presents a significant business growth opportunity for Cubic Transportation Systems Limited, given the unique technical requirements and proprietary nature of the equipment involved. Businesses specialising in maintenance and support of such niche technological systems, especially Original Equipment Manufacturers (OEM) with access to authorised documentation and bespoke equipment, are ideally positioned to capitalise on such opportunities. The direct award method, justified by the necessity for technical exclusivity and continuity, underlines the critical nature of expertise in handling proprietary systems, thus opening avenues for companies with specialised skills in hardware and software support to expand their market footprint within specific utility sectors.

## Notice

The provision of maintenance and support for automatic ticket gates technology for First Avanti West Coast containing propriety software and hardware.

### Procurement Information

The contract for the maintenance and support of the gateline systems is awarded to the Original Equipment Manufacturer (OEM) on the basis that the equipment incorporates proprietary technology and proprietary software that are unique to the manufacturer and not available on the open market. The gatelines rely on OEM-specific hardware, firmware, and software, including control and diagnostic systems that are essential to their safe and reliable operation. Only the OEM has access to the necessary technical documentation, software updates, diagnostic tools, certified spare parts, and specialist support resources required to maintain the systems in accordance with the manufacturer's specifications. Engaging an alternative provider would present a material risk of ineffective or improper maintenance, which could result in equipment failure, safety risks, and operational disruption. This could also introduce unknown and disproportionate cost for the business. The OEM's exclusive knowledge of the design, integration, and operating parameters of the gatelines is critical to ensuring continued performance, reliability, and compliance with operational and safety requirements. For these reasons, and due to the absence of competition for technical reasons, the maintenance and support services can only be provided by the OEM. The direct award is therefore justified to protect our business's existing investment in the gateline assets and to ensure continuity of service throughout their operational life.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/040990-2026 |
| Notice type | UK5 - Transparency Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 May 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 5 May 2026 |
| Contract period | 19 Jun 2026 - 19 Jun 2032 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £18,258,321 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FIRST RAIL HOLDINGS LIMITED |
| Locality | LONDON |
| Post town | West London |
| Postcode | W2 1AF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Hyde Park |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CUBIC TRANSPORTATION SYSTEMS |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 45 - Construction work
- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 30123100 - Ticket-validation machines
- 45259000 - Repair and maintenance of plant
- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 5 May 2026 at 11:59 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/040990-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/040990-2026
  5th May 2026 - Transparency notice on Find a Tender

## Notice URLs

- http://www.cubic.com
- http://www.firstgroupplc.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069149. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-069149.json.