---
title: "I message servers annual maintenance & support"
ocid: "ocds-h6vhtk-069243"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069243"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-069243.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-069243.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "EAST SUFFOLK AND NORTH ESSEX NHS FOUNDATION TRUST"
published: "2026-05-18"
---

# I message servers annual maintenance & support

Buyer: EAST SUFFOLK AND NORTH ESSEX NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-069243

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069243)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-069243.json)

## Summary

The procurement process, initiated by East Suffolk and North Essex NHS Foundation Trust, involved the direct award of a contract for the annual maintenance and support of I message servers. This process, categorised under services in the software maintenance and repair domain, was completed without competition due to its below-threshold nature. The buyer, a public authority based at Colchester District General Hospital in the UK, engaged Multitone Electronics Plc, a large supplier located in Basingstoke, Hampshire. The contract was signed on 6 May 2026, with a service period starting on 1 June 2026 and concluding on 31 May 2028, encompassing a total gross amount of £36,204.67.

This tender presents growth opportunities for businesses specialising in IT services, particularly those with expertise in software maintenance and support. Although the procurement was executed directly without open competition, similar future opportunities may arise for businesses capable of providing innovative maintenance solutions within the public healthcare sector. Companies that can demonstrate cost-effectiveness and reliability in supporting complex IT infrastructure like I message servers would be well-positioned to compete in the public procurement arena.

## Notice

To provide annual maintenance and support for the new I message servers

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/045212-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 May 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 5 May 2026 |
| Contract period | 31 May 2026 - 31 May 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £30,170 |
| Contracts value | £30,170 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active, Pending |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST SUFFOLK AND NORTH ESSEX NHS FOUNDATION TRUST |
| Locality | COLCHESTER |
| Post town | Colchester |
| Postcode | CO4 5JL |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH34 Essex Haven Gateway |
| Local authority | Colchester |
| Electoral ward | Mile End |
| Westminster constituency | Colchester |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MULTITONE ELECTRONICS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72267000 - Software maintenance and repair services

## Release History

- 18 May 2026 at 08:17 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/045212-2026
- 6 May 2026 at 10:59 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/041452-2026
- 6 May 2026 at 10:45 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/041438-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/045212-2026
  18th May 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/041452-2026
  6th May 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/041438-2026
  6th May 2026 - Transparency notice on Find a Tender

## Notice URLs

- http://www.multitone.com
- https://www.esneft.nhs.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069243. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-069243.json.