---
title: "Retail Plaza - University Hospital Wales"
ocid: "ocds-h6vhtk-06939e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06939e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06939e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06939e.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "CARDIFF AND VALE UNIVERSITY HEALTH BOARD"
published: "2026-05-07"
---

# Retail Plaza - University Hospital Wales

Buyer: CARDIFF AND VALE UNIVERSITY HEALTH BOARD  
Current stage: Planning  
OCID: ocds-h6vhtk-06939e

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## Summary

The Cardiff and Vale University Health Board is in the planning stage of a procurement process aiming to enhance the retail facilities within the University Hospital of Wales (UHW) in Cardiff. The procurement seeks to revitalise the Retail Plaza inside the hospital, with the vision of constructing a modern, appealing environment that matches UHW’s role as a leading Tertiary Centre with significant footfall. This initiative is managed under the oversight of the NHS Wales Shared Service Partnership and is part of a broader strategy to improve amenities for patients, staff, and visitors. An initial market engagement is scheduled, with interested parties advised to contact the procurement team by 22nd May 2026 for more information. The opportunity, published as a service concession, targets the retail trade industry, specifically small and medium-sized enterprises, with a contract period planned from 2027 through to the end of 2036.

This procurement project offers a significant opportunity for businesses specialising in retail services, particularly those experienced in managing high-traffic environments. The retail units within the hospital's concourse could provide exposure to a vast stable audience, including patients, staff, and visitors, making it a desirable proposition for retailers seeking to expand their customer base. Small and medium enterprises (SMEs) capable of delivering quality retail services stand to benefit from the captive market generated by UHW’s diverse and frequent users. This initiative not only holds the potential for increased business revenue but also contributes positively to the hospital community by enhancing the overall experience for those interacting with the hospital environment.

## Notice

The University Hospital of Wales (Ysbyty Athrofaol Cymru) (UHW) is a major 1000+ bed hospital. situated to the North East of Cardiff. The Hospital is the largest site running under the Cardiff and Vale University Health Board. The Health Board is one of the largest NHS organisations in the UK, providing day to day health services to a population of around 472,400 people living in the Cardiff and Vale of Glamorgan area. The UHW is a major Tertiary Centre with many specialist services, a large Emergency and Trauma Unit, Children's Hospital and Dental Hospital as well as an attached Medical School (Cardiff University School of Medicine). The Health Board has close links with Cardiff University as a teaching hospital and boasts a high-profile teaching and Research & Development role within the UK. UHW has approximately 1,000 beds. The number of patient contacts during 2019 was approximately 1,000,000, plus visitors, staff and students. There are 9,500 staff based at UHW. Annually on site 1.2 million cars occupy the onsite car parking facilities. UHW has a vision for its Retail Concourse; to significantly improve the current retail offering within the main hospital building and for it to be a modern, bright and user-friendly environment providing a first-class reception and retail area at the first point of entry of the hospital. By the very nature of the hospital environments, there is a high footfall and dwell time within the main entrance reception area, with staff, patients and visitors often making multiple trips through the area. UHW continues to develop as a centre of excellence for recovery and rehabilitation services. Patients will therefore remain in hospital for varying lengths of time. Accessing retail and social amenities plays a key part in their hospital stay and recovery process. The Concourse is designed to make a positive first impression on patients, visitors, students and staff, matching the health promoting ethos of the organisation with a vibrant and friendly environment in which to wait for an appointment or a relative, way finding information for those passing through and the opportunity to obtain quality refreshments. The Health Board is keen to make sure that any retail is open to and caters for the local community. The UHB is seeking expressions of interest from individual retailers on a unit by unit basis who would like to provide services within the Retail Space to help meet the Health Board's and the local community's needs.

### Planning Information

Please contact iliass.dadda@wales.nhs.uk in order to receive the information pack and proforma.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/042038-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 May 2026 |
| Submission deadline | Not specified |
| Future notice date | 22 May 2026 |
| Award date | Not specified |
| Contract period | 1 Jan 2027 - 31 Dec 2036 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CARDIFF AND VALE UNIVERSITY HEALTH BOARD |
| Additional buyers | NHS WALES SHARED SERVICE PARTNERSHIP |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF14 4HH |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Heath |
| Westminster constituency | Cardiff North |
| Delivery location | TLL22 Cardiff and Vale of Glamorgan |

## CPV Codes

### Divisions

- 55 - Hotel, restaurant and retail trade services

### Codes

- 55900000 - Retail trade services

## Release History

- 7 May 2026 at 13:58 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/042038-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/042038-2026
  7th May 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06939e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06939e.json.