---
title: "Provision of Primary Care Networks (PCN) Neighbourhood Surge Hubs for NHS Herefordshire and Worcestershire Integrated Care Board (ICB)"
ocid: "ocds-h6vhtk-069548"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069548"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-069548.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-069548.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS HEREFORDSHIRE AND WORCESTERSHIRE INTEGRATED CARE BOARD"
published: "2026-05-11"
---

# Provision of Primary Care Networks (PCN) Neighbourhood Surge Hubs for NHS Herefordshire and Worcestershire Integrated Care Board (ICB)

Buyer: NHS HEREFORDSHIRE AND WORCESTERSHIRE INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-069548

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## Summary

This public procurement process, managed by the NHS Herefordshire and Worcestershire Integrated Care Board, concerns the provision of Primary Care Networks (PCN) Neighbourhood Surge Hubs for the healthcare services industry in Herefordshire and Worcestershire, United Kingdom. The procurement stage is in the Award phase as of 11 May 2026. The contract, valued at £2,255,000, was signed on 4 March 2026 and spans from 1 April 2026 to 31 March 2027. It is classified under health services (CPV 85100000) and was awarded under a limited procurement method through a Direct Award Process A pursuant to the Health Care Services (Provider Selection Regime) Regulations 2023, due to the specialised nature and existing GP service provisions that necessitate this arrangement.

This contract presents opportunities for businesses within the healthcare sector that can benefit from synergy with existing medical practices, particularly those that have the capability to integrate with the General Medical Services (GMS) and PCN Enhanced Access Directed Enhanced Service. Businesses that support healthcare delivery, particularly in enhancing service accessibility, are best suited to leverage opportunities from this tender. The awarded contract does not introduce new providers but continues with existing ones, underscoring the advantage for those who are aligned with current practice frameworks in delivering scalable healthcare initiatives across the region.

## Notice

This is a Contract Award Notice pursuant to Regulation 7 of the Health Care Services (Provider Selection Regime) Regulations 2023 for the provision of PCN Neighbourhood Surge Hubs for NHS Herefordshire and Worcestershire ICB. A PSR Direct Award A Process is being followed under the above-named regulations. Direct Award Process A applies when there is an existing provider (or group of providers) of the health care services to which the proposed contracting arrangements relate, and the ICB is satisfied that the health care services to which the proposed contracting arrangements relate are capable of being provided only by the existing provider (or group of providers) due to the nature of the health care services. The ICB believes that Direct Award Process A can apply on the occasions when it requires the Herefordshire and Worcestershire GP practices to undertake additional work for their patient populations. The GP Practices are in effect the only providers who are able to deliver this work due to the nature of the health care services. There are no realistic alternatives to the existing providers. The providers are satisfying the current contract and will likely satisfy the new, non-significantly changed contracts. The contract period is 1st April 2026 to 31st March 2027. The total value is PS2,255,000.00 (exc VAT) (plus inflationary uplift once confirmed).

### Lot Information

Lot 1

The PCN Neighbourhood Surge Hubs service, previously contracted under different local service naming arrangements, have been in place since July 2023. The service has provided additional General Practice capacity delivered at scale to support timely access for patients and contributing to the resilience of core General Practice and the wider urgent care system in Herefordshire and Worcestershire. The current contract period expired on 31 March 2026. The proposed contract will continue the existing service model from 1st April 2026 for 12 months, until 31st March 2027, operating as PCN Neighbourhood Surge Hubs. The proposed contract is not significantly different from the existing agreement and does not meet the threshold for a considerable change under the Health Care Services (Provider Selection Regime) Regulations 2023. The service specification, delivery model, and contractual risk profile remain materially unchanged. Delivery of the service is limited to providers that hold a General Medical Services contract and participate in the PCN Enhanced Access Directed Enhanced Service. On this basis, the ICB is satisfied that the existing providers are the only providers capable of delivering the service to the required scale, scope and level of integration. The contract is therefore being awarded under Direct Award A of the Provider Selection Regime (pursuant to Regulation 7). The ICB has satisfied itself that it can demonstrate that PSR Direct Award Process A is the most applicable procurement route under PSR, as it meets the above circumstances with the following justification: i. GPs via their GMS National Contract (i.e., at Section 8) with NHS England are required to provide a range of appointments (consultations) to their patients who are (i) Ill with conditions from which recovery is generally expected (ii) Terminally ill or (iii) Suffering from chronic disease. ii. The above are defined in the GMS National Contract as "essential services" and are to be provided in General Practice core hours. All practices must provide essential services. The Enhanced Access to General Practice Services Directed Enhanced Service (DES) (which can only be commissioned from practices working at scale as a Primary Care Network enables a blend of appointment modes, including digital/remote options for delivering routine services. These appointments are normally outside of core hours including weekends; a proportion can be delivered during core hours if agreed by the ICB. iii. The continuation of providing GP appointments over and above GMS contractual requirements and the DES as commissioned previously by the ICB through the Clinical Excellence and Investment Framework (CEIF) local contract is now needed as an addendum to the GMS contract (e.g. a LES) and\or the PCN Enhanced Access DES (or termed as DES Plus). iv. In order to provide GP appointments to residents to Herefordshire and Worcestershire patients there needs to be access to the GP clinical system to access clinical notes, and access to the existing GP practice appointment books to book patients into the service. There are no alternative providers who, to continue providing more GP appointments, can hold both the: (i) National GMS contract (ii) PCN Enhanced DES. Additional information: This is a Provider Selection Regime (PSR) Contract Award Notice pursuant to Regulation 7 (Direct Award Process A) of the PSR Regulations. The awarding of this contract is subject to the Health and Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 or Procurement Act (PA 2023) 2023 do not apply this award.

### Procurement Information

This is a Provider Selection Regime (PSR) Contract Award Notice for PSR Direct Award Process A. The awarding of this contract is subject to the Health and Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 or PA 2023 do not apply this award. This contract has now been formally awarded. The decision to award was formally approved by voting members at the Herefordshire & Worcestershire ICB Strategic Commissioning Committee meeting on 4th March 2026. There were no conflicts of interest recorded for any voting members of the committee.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/042820-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 May 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 4 Mar 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,255,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS HEREFORDSHIRE AND WORCESTERSHIRE INTEGRATED CARE BOARD |
| Locality | WORCESTER |
| Post town | Worcester |
| Postcode | WR3 7NS |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire |
| ITL 3 | TLG12 Worcestershire CC |
| Local authority | Worcester |
| Electoral ward | Claines |
| Westminster constituency | Worcester |
| Delivery location | TLG11 Herefordshire, County of, TLG12 Worcestershire CC |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PLEASE SEE SECTION VI |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services
- 85100000 - Health services

## Release History

- 11 May 2026 at 08:44 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/042820-2026

## Notice URLs

- https://herefordshireandworcestershire.icb.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069548. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-069548.json.