---
title: "Service Quality Standards"
ocid: "ocds-h6vhtk-0695e1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0695e1"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0695e1.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0695e1.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "SE TRAINS LIMITED"
published: "2026-05-11"
---

# Service Quality Standards

Buyer: SE TRAINS LIMITED  
Current stage: Planning  
OCID: ocds-h6vhtk-0695e1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0695e1)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0695e1.json)

## Summary

This public procurement process is initiated by SE TRAINS LIMITED, located in London, United Kingdom. The tender is titled "Service Quality Standards" and falls under the services industry category. It pertains to the procurement of service quality auditors and a management system to ensure compliance with standards set by the Department for Transport. The process is currently at the planning stage, with an open procurement method planned for future phases. Key dates include the future notice date on 1st December 2026, and the contract period running from 1st January 2027 to 31st March 2030. The procurement targets multiple regions across the United Kingdom, including UKC, UKD, UKE, UKF, UKG, UKH, UKI, UKJ, and UKK.

This tender presents significant opportunities for businesses specialising in office and computing machinery, construction materials, repair and maintenance services, and associated support services. Companies offering architectural, engineering, or inspection services, or those involved in travel agency services, stand to gain by competing in this open procedure. It is particularly suitable for firms that provide innovative solutions in service quality management and have experience in auditing and compliance with industry standards. Given the broad regional scope and extended contract period, this procurement offers a considerable platform for business expansion and growth in the United Kingdom.

## Notice

Procurement of Service Quality Auditors and a Service Quality Management System to support and evidence Southeastern's compliance with the Service Quality Standards set by the Department for Transport under Southeastern's service agreement

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/043078-2026 |
| Notice type | UK1 - Pipeline Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 May 2026 |
| Submission deadline | Not specified |
| Future notice date | 1 Dec 2026 |
| Award date | Not specified |
| Contract period | 1 Jan 2027 - 31 Mar 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SE TRAINS LIMITED |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 2AU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI44 Lewisham and Southwark |
| Local authority | Southwark |
| Electoral ward | London Bridge & West Bermondsey |
| Westminster constituency | Bermondsey and Old Southwark |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 39 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products
- 44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)
- 45 - Construction work
- 50 - Repair and maintenance services
- 51 - Installation services (except software)
- 63 - Supporting and auxiliary transport services; travel agencies services
- 71 - Architectural, construction, engineering and inspection services

### Codes

- 30000000 - Office and computing machinery, equipment and supplies except furniture and software packages
- 39000000 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products
- 44000000 - Construction structures and materials; auxiliary products to construction (except electric apparatus)
- 45000000 - Construction work
- 50000000 - Repair and maintenance services
- 51000000 - Installation services (except software)
- 63000000 - Supporting and auxiliary transport services; travel agencies services
- 71000000 - Architectural, construction, engineering and inspection services

## Release History

- 11 May 2026 at 14:07 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/043078-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/043078-2026
  11th May 2026 - Pipeline notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0695e1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0695e1.json.