--- title: "Insurance Claims Handling Services" ocid: "ocds-h6vhtk-0695ed" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0695ed" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0695ed.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0695ed.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "CADENT GAS LIMITED" published: "2026-05-11" --- # Insurance Claims Handling Services Buyer: CADENT GAS LIMITED Current stage: Tender OCID: ocds-h6vhtk-0695ed [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0695ed) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0695ed.json) ## Summary Cadent Gas Limited is seeking to procure Insurance Claims Handling Services, focusing on Employers' Liability claims, through a competitive flexible procedure. This tender, with the tag "tender" and the ID "043113-2026", is at the tendering stage with submissions closing on 9th June 2026. The services span multiple regions across the United Kingdom and fall under the industry category of insurance services. The contracting process offers several stages including selection, tender, clarification, and negotiation, aligning with the Procurement Act 2023 guidelines. The full contract period extends from 1st October 2026 to 30th September 2031, with possible extensions, highlighting a long-term commitment to managing claims related to industrial disease liabilities from activities before April 2017. Businesses are invited to participate in this comprehensive claims management service opportunity, which also involves litigation management, data reporting, and ensuring compliance with statutory requirements. This tender presents significant opportunities for businesses specialising in insurance claims, particularly those with robust expertise in managing complex claims involving multiple policy periods and insurance recovery. It is ideally suited for firms capable of delivering end-to-end claims management services, including coordination with internal stakeholders, insurers, and legal entities. Companies with strong capabilities in data management, reporting, and legal advisory support would benefit from engaging in this procurement process. Not only does it offer an opportunity to secure a sizable contract within the utility sector, but it also allows businesses to demonstrate their capacity to manage intricate insurance claims effectively and compliantly, fostering business growth through strategic partnerships with Cadent Gas Limited. ## Notice Cadent is seeking to appoint a Service Provider to deliver a comprehensive Employers' Liability (EL) claims administration and handling service for legacy industrial disease claims arising from activities prior to 1 April 2017, but notified thereafter. The Service Provider will be responsible for delivering an end-to-end claims management service, including the timely receipt, investigation and assessment of claims, determination of liability and quantum, and progression through to settlement. The service will require close coordination with internal stakeholders, insurers and legal representatives to ensure effective and consistent claim outcomes. A key aspect of the requirement is the proactive management of complex insurance coverage, including claims spanning multiple policy periods, insurers and uninsured exposures. The Service Provider will be expected to identify relevant policies, allocate liability and financial exposure appropriately, and maximise recovery from insurers and other relevant parties, supported by clear and auditable records. The scope also includes litigation management and advisory support, where proceedings arise, alongside the appointment and management of legal representatives. The Service Provider will ensure compliance with all statutory and regulatory requirements, including engagement with the Compensation Recovery Unit and adherence to applicable protocols. In addition, the Service Provider will provide robust data management and reporting, including maintaining complete digital claim files, producing regular management information, supporting actuarial and financial reporting, and enabling integration with Cadent systems. Ongoing insight into claim trends, cost drivers, and legal or market developments will also form part of the service. Overall, the requirement is for a fully managed, technically robust and data-driven claims handling service, with a strong emphasis on risk management, insurance recovery, compliance, and transparency. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/043113-2026 | | Notice type | UK4 - Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Competitive flexible procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 11 May 2026 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 30 Sep 2026 - 30 Sep 2031 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CADENT GAS LIMITED | | Locality | COVENTRY | | Post town | Coventry | | Postcode | CV7 9JU | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire | | ITL 3 | TLG13 Warwickshire CC | | Local authority | Rugby | | Electoral ward | Revel and Binley Woods | | Westminster constituency | Rugby | | Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England) | ## CPV Codes ### Divisions - 66 - Financial and insurance services ### Codes - 66510000 - Insurance services ## Release History - 11 May 2026 at 14:34 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/043113-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/043113-2026 11th May 2026 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/Attachment/A-15912 ## Notice URLs - https://cadentgas.com/ - https://service.ariba.com/ - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0695ed. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0695ed.json.