---
title: "Digital Counselling Service for Young People"
ocid: "ocds-h6vhtk-06963e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06963e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06963e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06963e.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "BLACK COUNTRY HEALTHCARE NHS FOUNDATION TRUST"
published: "2026-05-26"
---

# Digital Counselling Service for Young People

Buyer: BLACK COUNTRY HEALTHCARE NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-06963e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06963e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06963e.json)

## Summary

BLACK COUNTRY HEALTHCARE NHS FOUNDATION TRUST in Wolverhampton, United Kingdom, has completed a procurement process for a "Digital Counselling Service for Young People" under the Health Care Services (Provider Selection Regime) Regulations 2023. The procurement falls under the industry category of health services and employs a limited procurement method without prior publication. This contract has been awarded to Kooth Digital Health Limited and was signed on 1st April 2026. The initial contract term is for six months, with an option to extend for an additional six months, offering an annual value of £300,511.79. The service is focused on providing an online counselling platform aimed at improving young people's wellbeing and preventing mental health issues through various functionalities such as live chat, messaging services, and access to quality online resources.

This tender presents significant opportunities for businesses within the health services and digital health sectors, particularly those offering innovative solutions in online counselling and mental health support. Companies that specialise in technology-driven health solutions, service integration, and collaboration will find this contract highly relevant. The contract allows businesses to contribute to early detection and prevention of mental health issues among young people, thus enhancing their market presence and showcasing their capabilities in integrating social value and improving service accessibility for a diverse audience.

## Notice

Digital counselling service provision to improve young people's wellbeing and prevent mental health problems in young people, by providing a safe online counselling and support service. Increase early detection of mental health problems so they can be addressed promptly, preventing problems from getting worse and requiring a more specialist response. * Live chat function for a young person to converse with a qualified counsellor. * Messaging function for the young person to contact the service, these are monitored and managed by counsellors, emotional wellbeing practitioners and media workers. * Static and live topic-focused forums; forums encourage the development of a peer- supported community online. * Access to quality, clinically safe, online resources for mental health specific topics to more general subjects such as holidays, family, and relationships. * Crisis information, and self-help resources.

### Lot Information

Lot 1

This is an intention to award a contract to an existing provider following Direct Award Process C. Approx lifetime value of the contract is PS300,511.79 (6 months with the option to extend for a further 6 months). Digital counselling service provision to improve young people's wellbeing and prevent mental health problems in young people, by providing a safe online counselling and support service. Increase early detection of mental health problems so they can be addressed promptly, preventing problems from getting worse and requiring a more specialist response. * Live chat function for a young person to converse with a qualified counsellor. * Messaging function for the young person to contact the service, these are monitored and managed by counsellors, emotional wellbeing practitioners and media workers. * Static and live topic-focused forums; forums encourage the development of a peer- supported community online. * Access to quality, clinically safe, online resources for mental health specific topics to more general subjects such as holidays, family, and relationships. * Crisis information, and self-help resources.

Options: Option to extend for 6 months.

### Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made by midnight 21st May 2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/048711-2026 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 May 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 Mar 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £300,511 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BLACK COUNTRY HEALTHCARE NHS FOUNDATION TRUST |
| Locality | WOLVERHAMPTON |
| Post town | Wolverhampton |
| Postcode | WV1 1SH |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG39 Wolverhampton |
| Local authority | Wolverhampton |
| Electoral ward | St Peters |
| Westminster constituency | Wolverhampton West |
| Delivery location | TLG36 Dudley, TLG37 Sandwell, TLG38 Walsall, TLG39 Wolverhampton |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KOOTH DIGITAL HEALTH |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 26 May 2026 at 11:55 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/048711-2026
- 11 May 2026 at 16:55 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/043235-2026

## Notice URLs

- https://www.blackcountryhealthcare.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06963e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06963e.json.