---
title: "Agentforce 'Bobbi'"
ocid: "ocds-h6vhtk-06967f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06967f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06967f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06967f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SOUTH YORKSHIRE MAYORAL COMBINED AUTHORITY"
published: "2026-05-12"
---

# Agentforce 'Bobbi'

Buyer: SOUTH YORKSHIRE MAYORAL COMBINED AUTHORITY  
Current stage: Award  
OCID: ocds-h6vhtk-06967f

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06967f.json)

## Summary

The procurement procedure described pertains to the South Yorkshire Mayoral Combined Authority, which initiated a tender under the title "Agentforce 'Bobbi'." This contract, classified under the software package and information systems sector (CPV: 48000000), involves the implementation of the Agentic AI solution designed to offer continuous digital agent support to citizens. The procurement falls in the "goods" category, specifically industry-specific software packages for the region of UKE (Yorkshire and the Humber, UK). The tender process was completed, and a contract was awarded on 30th April 2026. The procurement method utilised was limited, conducted via a call-off contract under the West Yorkshire Combined Authority framework, justified as falling outside the scope of the directive. The total contract value stands at £128,664.33.

This tender presents substantial business growth opportunities, particularly for companies specialising in software development and IT solutions with expertise in creating advanced AI systems for public service improvement. Businesses capable of delivering innovative software packages that enhance citizen engagement and support services align well with the procurement needs outlined. Insight Direct (UK) Ltd, a large-scale supplier based in Sheffield, emerged as the successful bidder, highlighting potential for regional businesses to engage in collaborative frameworks established by local authorities such as the South Yorkshire Mayoral Combined Authority. Such opportunities are well-suited for firms aiming to expand their market presence in public sector digital transformation projects, particularly those relevant to safety and public order as classified under COFOG 03.

## Notice

The implementation of "Agentforce Bobbi" Agentic AI, a transformative solution offering autonomous digital agents to provide 24/7 citizen support.

### Lot Information

Lot 1

The implementation of "Agentforce Bobbi" Agentic AI, a transformative solution offering autonomous digital agents to provide 24/7 citizen support.

### Procurement Information

CALL-OFF CONTRACT AWARDED UNDER THE AUSPICES OF THE WEST YORKSHIRE COMBINED AUTHORITY FRAMEWORK FOR THE SUPPLY OF IT HARDWARE, NETWORKING & SECURITY EQUIPMENT AND COMMERCIAL OFF THE SHELF SOFTWARE (COTS) - REF.2821-2022

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/043383-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 May 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 29 Apr 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £128,664 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH YORKSHIRE MAYORAL COMBINED AUTHORITY |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S1 2BQ |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | City |
| Westminster constituency | Sheffield Central |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT DIRECT (UK |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems
- 48100000 - Industry specific software package

## Release History

- 12 May 2026 at 11:05 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/043383-2026

## Notice URLs

- https://www.southyorkshire-ca.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06967f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06967f.json.