---
title: "Pre-Market Engagement - Provision and Implementation of Business Systems"
ocid: "ocds-h6vhtk-069684"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069684"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-069684.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-069684.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "TAI TARIAN LTD"
published: "2026-05-12"
---

# Pre-Market Engagement - Provision and Implementation of Business Systems

Buyer: TAI TARIAN LTD  
Current stage: Planning  
OCID: ocds-h6vhtk-069684

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## Summary

Tai Tarian Ltd, a public authority under sub-central government status based in Neath, UK, is in the planning stage of a significant procurement process titled "Pre-Market Engagement – Provision and Implementation of Business Systems". This initiative is directed towards understanding the available business systems within the market and refining the strategic requirements for a future tender exercise. The procurement process is categorised under goods, particularly focusing on enterprise resource planning software, scheduling and productivity software, and software implementation services, among others. Scheduled "Meet the Buyer" sessions will occur throughout June 2026, with interested suppliers encouraged to register their interest by 26th May 2026. This engagement is part of a broader transformation programme Tai Tarian is undertaking, aimed at improving customer experience and operational efficiency.

This procurement opportunity presents a considerable growth potential for businesses involved in IT services, software development, and integrated solution delivery. It's particularly suitable for SMEs and voluntary community social enterprises (VCSEs) with capacities to deliver comprehensive business systems or specific asset and repair management solutions. The estimated gross value of the contract is GBP 8.4 million, offering a substantial opportunity for those in the IT services sector. The procurement exercise aims to explore whether a single-supplier integrated solution or a multi-lot procurement is more beneficial, and thus, encourages suppliers capable of providing end-to-end solutions for the declared options to engage actively in the pre-market sessions.

## Notice

Tai Tarian is undertaking pre-market engagement (PME) to gain an understanding of business systems currently available in the market, prior to finalising its requirements and procurement strategy for a future tender exercise. This PME is being conducted in accordance with the principles of Pre-Market Engagement under the Procurement Act 2023, to inform our approach, encourage innovation, and ensure any future procurement is proportionate and deliverable. Tai Tarian is undertaking an organisation wide Transformation Programme consisting of five inter-linking workstreams: 1) Customer Experience 2) Organisational 3) Data and Digital 4) Business Systems We want our business systems to work in a way that: - Supports Standardised Ways of Working - Enhances Colleague Experience and Operational Efficiency - Delivers a Single View of Customers and Properties - Integrates Components and Assets Seamlessly - Future-Proofs for Growth and Innovation To support the development of our Procurement Strategy, Tai Tarian is seeking market feedback on two potential delivery options and to understand whether a single-supplier integrated solution or a multi-lot procurement would represent best value. As part of this PME, interested suppliers are invited to indicate whether they would expect to be interested in submitting a tender for one of the following two options, should a future procurement proceed. Option 1 - Provision and Implementation of Integrated Business Systems incl. Housing Management, Assets and Repairs (full scope provided below) Or Option 2 - Provision and Implementation of an Assets and Repairs Management System (only) For clarity, Tai Tarian is using this options appraisal to determine if the procurement will be split into Lots, or if Tai Tarian will procure a contract with one Supplier to supply and implement a fully integrated business system. Suppliers should only express interest in an option where they would expect to be capable of delivering the full scope of that option on an end to end basis, rather than partial or modular components, i.e. an interested Supplier would submit a Tender for an Assets and Repairs Management System, and not just a Repairs System. Suppliers offering partial, modular or component-only solutions may wish to note that these fall outside the intended scope of this PME exercise. Tai Tarian therefore reserves the right to limit participation in 'Meet the Buyer' sessions where a supplier confirms that it cannot deliver an option in full. It is anticipated that the scope of each Option will include (but not be limited to): Option 1: Integrated Business Systems incl. Housing Management, Assets and Repairs Housing and Tenancy Management Provides a single view of household and property history, including arrears, repairs, adaptations, vulnerabilities, ASB, lettings and communications with guided workflows and case management. Customer Service Centre Omni-channel (phone, web, app, email, chat) routed through a unified interface for seamless customer interactions. Financial Management - Service charge calculation and billing. - Rent setting, billing, and calculation. - Integration with finance systems for accurate reporting. Document and Records Management Centralised e-document repository. Repairs and Maintenance - Job logging and tracking for all repair requests. - Resident communication tools for updates and confirmations. Digital Asset Register - Tracks asset lifecycle, including servicing, inspections, and certifications. - Condition Surveys and Planned Maintenance. - Schedule inspections and generate work programs based on asset condition. Compliance Management Covers statutory checks for: - Gas safety, Asbestos, Electrical safety, Fire safety, Water hygiene Voids Management Workflow-driven processes to coordinate repairs and compliance checks, ensuring properties are ready to let quickly. Contractor Portal - Provides automated reconciliation of jobs, work orders, and invoicing. - Clear links to assets and contracts for transparency. Planned and Cyclical Maintenance - Creation and management of end-to-end planned and cyclical programmes Dynamic Scheduling Operative Mobile Working Option 2: Repairs and Asset Management Repairs and Maintenance - Job logging and tracking for all repair requests. - Resident communication tools for updates and confirmations. Digital Asset Register - Tracks asset lifecycle, including servicing, inspections, and certifications. - Condition Surveys and Planned Maintenance. - Schedule inspections and generate work programs based on asset condition. Compliance Management Covers statutory checks for: - Gas safety, Asbestos, Electrical safety, Fire safety, Water hygiene Voids Management Workflow-driven processes to coordinate repairs and compliance checks, ensuring properties are ready to let quickly. Contractor Portal - Provides automated reconciliation of jobs, work orders, and invoicing. - Clear links to assets and contracts for transparency. Planned and Cyclical Maintenance - Creation and management of end-to-end planned and cyclical programmes Dynamic Scheduling Operative Mobile Working Please note that the scope remains indicative and may change following this engagement. Interested suppliers are invited to attend 'Meet the Buyer' sessions, held throughout June at Tai Tarian's head office, Ty Gwyn. To register your interest in attending please email procurement@taitarian.co.uk and indicate the Option(s) you are engaging on. The deadline to register is 12PM Tuesday 26th May 2026. Following the deadline to register, Tai Tarian will email all registered suppliers to confirm the time and date that the meeting booking link will be emailed simultaneously to all registered suppliers. Appointments will be booked by suppliers on a first-come, first-served basis across the scheduled June session dates. Where demand exceeds available capacity, Tai Tarian reserves the right, at its discretion, to extend the programme of sessions into July; however, there is no obligation to do so. Should additional sessions be made available, these will be offered via a meeting booking link issued simultaneously to all registered suppliers who have not already met with Tai Tarian. The sessions are intended to be exploratory and non-evaluative. Suppliers may be invited to cover topics such as: - A high-level demonstration of relevant systems and functionality - How their solution could deliver value for Tai Tarian and its stakeholders - Experience of delivering similar solutions (housing and non-housing sectors) - Key lessons learned from comparable implementations - What makes a contract of this nature attractive to them - Examples of innovation and alternative ways of working Discussions will not be assessed or scored and will not form part of any future tender evaluation. In addition to the 'Meet the Buyer' sessions, Tai Tarian reserves the right to undertake targeted engagement with suppliers whose solutions are considered relevant to the scope of this PME. Such engagement may take place where it is necessary to support Tai Tarian's understanding of the market, capabilities, or potential delivery approaches. Any such engagement will be conducted in a manner that is fair, transparent and proportionate, and will not result in any supplier being advantaged or disadvantaged in any future procurement process. Where appropriate, Tai Tarian will ensure that any information of wider relevance arising from these discussions is shared with the market in a suitable and non-attributable form. This may include engagement with suppliers who have not participated in, or been able to attend, the 'Meet the Buyer' sessions. Please note that the estimated value provided in this notice is indicative only and has been included for administrative purposes. Tai Tarian is using this pre-market engagement exercise to better understand the potential scope, delivery model and associated costs. Any potential final contract value may differ from that stated. Please note that recording an interest is voluntary and potential tenderers will not be advantaged or disadvantaged through participation in any 'Meet the Buyer' session and any discussions held will not form part of any formal tender process. Tai Tarian will not disclose any supplier-specific or commercially confidential information to other participants. Tai Tarian reserves the right to change its requirements prior to the Tender Notice being issued and this PME does not commit Tai Tarian to undertake any procurement process. It is anticipated that a Tender Notice will be published in the coming months.

### Planning Information

Interested suppliers are invited to attend ‘Meet the Buyer’ sessions, held throughout June at Tai Tarian’s head office, Ty Gwyn. 
To register your interest in attending please email procurement@taitarian.co.uk and indicate the Option(s) you are engaging on.
The deadline to register is 12PM Tuesday 26th May 2026.
Following the deadline to register, Tai Tarian will email all registered suppliers to confirm the time and date that the meeting booking link will be emailed simultaneously to all registered suppliers.
Appointments will be booked by suppliers on a first‑come, first‑served basis across the scheduled June session dates.
Where demand exceeds available capacity, Tai Tarian reserves the right, at its discretion, to extend the programme of sessions into July; however, there is no obligation to do so.
Should additional sessions be made available, these will be offered via a meeting booking link issued simultaneously to all registered suppliers who have not already met with Tai Tarian.
The sessions are intended to be exploratory and non‑evaluative. Suppliers may be invited to cover topics such as:
- A high‑level demonstration of relevant systems and functionality
- How their solution could deliver value for Tai Tarian and its stakeholders
- Experience of delivering similar solutions (housing and non‑housing sectors)
- Key lessons learned from comparable implementations
- What makes a contract of this nature attractive to them
- Examples of innovation and alternative ways of working
Discussions will not be assessed or scored and will not form part of any future tender evaluation.
In addition to the ‘Meet the Buyer’ sessions, Tai Tarian reserves the right to undertake targeted engagement with suppliers whose solutions are considered relevant to the scope of this PME.
Such engagement may take place where it is necessary to support Tai Tarian’s understanding of the market, capabilities, or potential delivery approaches.
Any such engagement will be conducted in a manner that is fair, transparent and proportionate, and will not result in any supplier being advantaged or disadvantaged in any future procurement process.
Where appropriate, Tai Tarian will ensure that any information of wider relevance arising from these discussions is shared with the market in a suitable and non‑attributable form.
This may include engagement with suppliers who have not participated in, or been able to attend, the ‘Meet the Buyer’ sessions.
Please note that the estimated value provided in this notice is indicative only and has been included for administrative purposes. Tai Tarian is using this pre‑market engagement exercise to better understand the potential scope, delivery model and associated costs. Any potential final contract value may differ from that stated.
Please note that recording an interest is voluntary and potential tenderers will not be advantaged or disadvantaged through participation in any ‘Meet the Buyer’ session and any discussions held will not form part of any formal tender process. Tai Tarian will not disclose any supplier‑specific or commercially confidential information to other participants. Tai Tarian reserves the right to change its requirements prior to the Tender Notice being issued and this PME does not commit Tai Tarian to undertake any procurement process.
It is anticipated that a Tender Notice will be published in the coming months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/043390-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 May 2026 |
| Submission deadline | Not specified |
| Future notice date | 1 Sep 2026 |
| Award date | Not specified |
| Contract period | 1 Mar 2027 - 1 Mar 2037 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £7,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TAI TARIAN LTD |
| Locality | NEATH |
| Post town | Swansea |
| Postcode | SA11 2FP |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL44 Neath Port Talbot |
| Local authority | Neath Port Talbot |
| Electoral ward | Briton Ferry West |
| Westminster constituency | Aberafan Maesteg |
| Delivery location | TLL17 Bridgend and Neath Port Talbot |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 48330000 - Scheduling and productivity software package
- 48451000 - Enterprise resource planning software package
- 72000000 - IT services: consulting, software development, Internet and support
- 72263000 - Software implementation services

## Release History

- 12 May 2026 at 11:17 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/043390-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/043390-2026
  12th May 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- http://www.taitarian.co.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069684. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-069684.json.