---
title: "Brighton and Hove Council; Improving flow, process and waiting times"
ocid: "ocds-h6vhtk-0697d2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0697d2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0697d2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0697d2.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "IMPROVEMENT AND DEVELOPMENT AGENCY FOR LOCAL GOVERNMENT (IDEA)"
published: "2026-07-02"
---

# Brighton and Hove Council; Improving flow, process and waiting times

Buyer: IMPROVEMENT AND DEVELOPMENT AGENCY FOR LOCAL GOVERNMENT (IDEA)  
Current stage: Award  
OCID: ocds-h6vhtk-0697d2

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## Summary

The procurement process, led by the Improvement and Development Agency for Local Government (IDeA), involves a contract titled "Brighton and Hove Council; Improving flow, process and waiting times" within the services industry sector. This initiative, with a location centred in London, UK, is categorised under health and social work services. It reached the award stage on 2nd July 2026, following an open competition procurement method. The contract for this project, which is backed by funding from the Department of Health and Social Care, commenced on 2nd July 2026 and is set to conclude on 31st December 2026, with potential renewal options extending until 30th June 2027. The procurement process aims to address the significant delays in accessing assessments and reviews, as identified by the Care Quality Commission (CQC).

This contract creates substantial opportunities for businesses focusing on health care, social services, or consultancy with expertise in process improvement. Enterprises capable of demonstrating strong capability, relevant skills, experience, and effective delivery methodologies will find themselves best positioned to benefit from this tender. The contract was awarded to CONSORTIUM24 LLP, showcasing potential for larger scale organisations with the necessary resources and expertise in health service delivery and process enhancement. This project serves as a platform for participating businesses to showcase their skills, contributing to the enhancement of local public services, ultimately facilitating long-term growth in the public sector domain. Furthermore, the contract encourages participation from SMEs and voluntary, community, and social enterprises (VCSEs), promoting inclusivity and diversity in business opportunities.

## Notice

This project is funded in whole or in part by grant funding provided by the Department of Health and Social Care (DHSC) to the Improvement and Development Agency for Local Government (IDeA). The award of this contract and any payments under it are conditional upon IDeA finalising and maintaining in force a Grant Funding Agreement with DHSC covering the relevant Funding Period. In the event that: * the Grant Funding Agreement is not executed, * funding is reduced, withheld, suspended, or terminated, or * IDeA is required by DHSC to vary or terminate delivery of the relevant Funded Activities. IDeA reserves the right to vary, suspend or terminate this contract on written notice without liability beyond payment for services properly delivered up to the date of termination. By submitting the bid, the Supplier acknowledges that this project forms part of the Funded Activities delivered under a Grant Funding Agreement between IDeA and DHSC. The Supplier must familiarise themselves with the special conditions attached to the Purchase Order Terms and Conditions for the delivery of the work. In order to deal with the significant delays in accessing assessments and reviews, identified by CQC, the council have requested support from PCH to ensure their present practices and processes are robust. The IDeA as Partners in Care and Health (PCH) are working with the Social Care institute for Excellence and other well-respected organisations to support the delivery of sector led improvement for adult social care. PCH helps councils to improve the way they deliver adult social care and public health services and helps Government understand the challenges faced by the sector. The programme is a trusted network for developing and sharing best practice, developing tools and techniques, providing support, and building connections. It is offered to councils without charge. In order to deal with the significant delays in accessing assessments and reviews, identified by CQC, the council have requested support from PCH to ensure their present practices and processes are robust. Brighton and Hove have recently introduced new assessment tools and are trying to build a culture of proportionality in practice. The contractor is asked to consider whether the implementation is robust and enables consistency and flags unnecessary full re assessment. In order to do this, as an evidence base for this work, the contractor will undertake a case and practice audit * Identify inconsistencies in proportionate approaches * Highlight training needs and workflow blockages * Consider any 'cultural' challenges of practice approaches In addition, the contractor will review and select appropriate risk ranking tools (e.g. traffic-light systems) and identify best practice caseload management approaches used by high performing councils. From all of the above, the contractor will draw together a report with recommendations for improving flow, consistency and waiting times.

### Lot Information

Lot 1

Renewal: The buyer is entitled at its absolute discretion to extend the contract period on the same terms for a further period or periods of up to six months. Please note extension is not bound by geographical location.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/062126-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Below threshold - open competition |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Jul 2026 |
| Submission deadline | 19 Jun 2026 |
| Future notice date | Not specified |
| Award date | 1 Jul 2026 |
| Contract period | 2 Jul 2026 - 31 Dec 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £22,750 |
| Lots value | £22,750 |
| Awards value | Not specified |
| Contracts value | £22,750 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | IMPROVEMENT AND DEVELOPMENT AGENCY FOR LOCAL GOVERNMENT (IDEA) |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 3HZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CONSORTIUM24 |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services
- 85300000 - Social work and related services

## Release History

- 2 Jul 2026 at 09:57 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/062126-2026
- 13 May 2026 at 13:33 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/043973-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/062126-2026
  2nd July 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/043973-2026
  13th May 2026 - Tender notice on Find a Tender

## Notice URLs

- http://www.consortium24.co.uk/
- https://app.panacea-software.com/LGA-Sourcing/eRFX-Suppliers/OpenReq.aspx?requirementId=a373dadc-56c1-4000-b948-a319cfdd996c
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0697d2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0697d2.json.