---
title: "Carestream R4 software support and text messaging service"
ocid: "ocds-h6vhtk-069815"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069815"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-069815.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-069815.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SOMERSET NHS FOUNDATION TRUST"
published: "2026-05-13"
---

# Carestream R4 software support and text messaging service

Buyer: SOMERSET NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-069815

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069815)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-069815.json)

## Summary

The procurement process initiated by Somerset NHS Foundation Trust pertains to the provision of ongoing support for Carestream R4 software, alongside server and workstation maintenance. The scope includes a text messaging service with a predefined monthly quota. This contract, under the industry category of services, specifically targets industry-specific software packages and software support services. Located in Taunton, United Kingdom, the procurement was conducted through a direct method, below the threshold without competition, and has now progressed to the award stage as of 13th May 2026. The contract, awarded to Carestream Dental Limited, commenced on the same date and will remain effective until 31st March 2028.

This tender offers significant business growth opportunities, particularly for SMEs specialising in software support services within the public healthcare sector. The absence of competition in the procurement process presents an advantageous situation for specialised businesses with established relationships or capabilities recognised by NHS trusts. This opportunity is particularly suitable for companies providing robust after-sale services and innovative software solutions that enhance hospital IT infrastructure efficiency. Contracting with a central government public authority such as Somerset NHS Foundation Trust can bolster the supplier's portfolio and foster further development and expansion into similar public sector procurements.

## Notice

Ongoing support for R4 software, server and workstations for Somerset and Dorset. Includes text messaging service with set quantity of messages per month as per agreement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/044083-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 May 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 12 May 2026 |
| Contract period | 12 May 2026 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £67,276 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOMERSET NHS FOUNDATION TRUST |
| Locality | TAUNTON |
| Post town | Taunton |
| Postcode | TA1 5DA |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK6 North Somerset, Somerset and Dorset |
| ITL 3 | TLK62 Somerset |
| Local authority | Somerset |
| Electoral ward | Bishop's Hull & Taunton West |
| Westminster constituency | Taunton and Wellington |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CARESTREAM DENTAL |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48100000 - Industry specific software package
- 72261000 - Software support services

## Release History

- 13 May 2026 at 14:54 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/044083-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/044083-2026
  13th May 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://www.carestreamdental.com/en-GB/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069815. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-069815.json.