---
title: "IT Service Desk and Onsite Support"
ocid: "ocds-h6vhtk-069978"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069978"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-069978.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-069978.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "TRANSPORT FOR LONDON"
published: "2026-05-14"
---

# IT Service Desk and Onsite Support

Buyer: TRANSPORT FOR LONDON  
Current stage: Planning  
OCID: ocds-h6vhtk-069978

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069978)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-069978.json)

## Summary

Transport for London is planning a public procurement activity titled "IT Service Desk and Onsite Support," which falls under the services industry category. The procurement is currently at the planning stage, with details made publicly available on 14th May 2026. Located in London, this procurement involves core IT services, including a service desk, deskside support, tech hubs, meeting room tech support, and print services. The planned contract period will commence on 31st March 2028 and conclude on 30th March 2035. Businesses keen on engaging in this tender should note that the future notice is expected to be released by 30th November 2027.

This procurement process provides considerable opportunities for businesses specialising in IT services, consulting, software development, and internet support to expand their portfolio by partnering with a prominent public undertaking like Transport for London. Especially suitable for companies with significant experience in managing and implementing large-scale IT support infrastructures, this tender allows businesses to establish or strengthen their presence in the UK capital's growing IT service market. With the substantial timeline from planning to execution, prospective bidders have ample time to prepare competitive proposals and strategically position themselves to secure this long-term contract.

## Notice

Reprocurement of core IT Services, including the Service Desk, Deskside Support, Tech Hubs, Meeting Room Tech Support & Print

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/044687-2026 |
| Notice type | UK1 - Pipeline Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 May 2026 |
| Submission deadline | Not specified |
| Future notice date | 30 Nov 2027 |
| Award date | Not specified |
| Contract period | 30 Mar 2028 - 30 Mar 2035 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT FOR LONDON |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1JN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 14 May 2026 at 21:00 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/044687-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/044687-2026
  14th May 2026 - Pipeline notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069978. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-069978.json.