--- title: "Driver Quality Monitoring 2026" ocid: "ocds-h6vhtk-069989" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069989" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-069989.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-069989.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "TRANSPORT FOR LONDON" published: "2026-06-11" --- # Driver Quality Monitoring 2026 Buyer: TRANSPORT FOR LONDON Current stage: Planning OCID: ocds-h6vhtk-069989 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069989) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-069989.json) ## Summary Transport for London (TfL) is in the planning stage of a potential future procurement process for Driver Quality Monitoring (DQM) Services for London buses, indicated by tender ID TfL 97139. This public undertaking aims to conduct an independent and objective assessment of driving standards across the London bus network. The procurement process currently involves a preliminary market engagement phase running from 11 June 2026 to 3 July 2026, during which TfL seeks to gauge market interest and capabilities via a Market Sounding Questionnaire. The process is categorised under 'services' with relevant CPV code 80000000 for education and training services. Interested parties can discuss this opportunity further by reaching out to TfL's contact point through BSFAribaAdministration@tfl.gov.uk. The Driver Quality Monitoring Services will provide business growth opportunities for companies capable of supplying advanced driver assessment solutions, qualified assessors, and comprehensive data management systems. Small and medium-sized enterprises (SMEs) specialising in performance analytics, online reporting tools, and evaluation frameworks are well-suited to engage in this process. By contributing to this initiative, businesses can play a crucial role in enhancing the safety and performance of London’s public transport, potentially influencing important procurement specifications and strategies ahead of the formal tender process, expected to commence in February 2027 with a contract term running until January 2030, with potential extensions up to January 2032. ## Notice Transport for London (TfL) is undertaking preliminary market engagement in relation to a potential future procurement for Driver Quality Monitoring (DQM) Services for London buses. DQM provides TfL with independent and objective assessments of bus driving standards across the London bus network. The service involves assessors travelling covertly on buses while they are in service and assessing driver performance against defined criteria covering passenger consideration, driving ability and other safety-related matters. The indicative requirement includes approximately 7,700 assessments per year, use of suitably qualified and trained assessors, a web-based or mobile assessment solution, data management and reporting capability, daily updates, operator notifications, escalation of serious safety findings, quality assurance, performance reporting and related contract management activities. The purpose of this engagement is to understand market interest, delivery capacity, potential service models, technology options, pricing structures, mobilisation requirements and any barriers that may affect competition. Feedback received may be used to inform the final specification, commercial model, evaluation approach and procurement strategy. TfL is issuing a Market Sounding Questionnaire (MSQ) to a broad range of suppliers. This notice is published in accordance with the Procurement Act 2023. This exercise does not constitute a formal procurement process and does not commit TfL to any subsequent procurement activity. ### Planning Information TfL is conducting preliminary market engagement through a Market Sounding Questionnaire to understand current market interest, capability and capacity for the provision of Driver Quality Monitoring (DQM) Services for London buses. The engagement period commences on 11 June 2026 and will close at 5pm on 3 July 2026, following the deadline for receipt of questionnaire responses. Clarification questions may be submitted until 5pm on 19 June 2026 and TfL intends to issue responses by 26 June 2026. This exercise is for market engagement only and does not constitute a call for competition or a commitment to procure. TfL may, at its discretion, undertake further engagement with suppliers after reviewing the responses received. Please reach out to BayoAkinyemi@tfl.gov.uk to obtain a copy of the MSQ document. Both clarification questions and responses should be submitted via email to BayoAkinyemi@tfl.gov.uk ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/055233-2026 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 11 Jun 2026 | | Submission deadline | Not specified | | Future notice date | 21 Jul 2026 | | Award date | Not specified | | Contract period | 1 Feb 2027 - 31 Jan 2030 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | TRANSPORT FOR LONDON | | Locality | LONDON | | Post town | East London | | Postcode | E20 1JN | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI41 Hackney and Newham | | Local authority | Newham | | Electoral ward | Stratford Olympic Park | | Westminster constituency | Stratford and Bow | | Delivery location | Not specified | ## CPV Codes ### Divisions - 80 - Education and training services ### Codes - 80000000 - Education and training services ## Release History - 11 Jun 2026 at 12:47 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/055233-2026 - 14 May 2026 at 22:28 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/044705-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/055233-2026 11th June 2026 - Preliminary market engagement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/044705-2026 14th May 2026 - Pipeline notice on Find a Tender ## Notice URLs - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069989. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-069989.json.