--- title: "Tender Notice - Freedom to Speak Up (FTSU) Guardian Services" ocid: "ocds-h6vhtk-069acc" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069acc" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-069acc.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-069acc.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "CROYDON HEALTH SERVICES NHS TRUST" published: "2026-06-01" --- # Tender Notice - Freedom to Speak Up (FTSU) Guardian Services Buyer: CROYDON HEALTH SERVICES NHS TRUST Current stage: Tender OCID: ocds-h6vhtk-069acc [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069acc) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-069acc.json) ## Summary The Croydon Health Services NHS Trust has issued a tender notice for the provision of Freedom to Speak Up (FTSU) Guardian Services, aiming to appoint a qualified service provider to support staff with confidential and independent assistance. This procurement process is at the tender stage, with a completion timeline including a submission deadline on 26th June 2026, an enquiry period ending on 19th June 2026, and an anticipated award decision by 1st September 2026. The service, focusing on human resources management consultancy, is set within the Croydon region, UK, under an open procurement method described as a 'Competitive flexible procedure', with electronic submissions required. With a substantial estimated contract value of £591,490.80, the service will commence on 18th September 2026 and could extend through to September 2031, offering potential renewal options. This tender presents notable growth opportunities for businesses specialising in human resources consultancy, staff development, and whistleblower support. Suitable for SMEs and VCSEs, it encourages diverse bidders capable of delivering high-quality independent support services. The opportunity to engage in a long-term contract with potential extensions suggests considerable business stability and growth prospects. The evaluation criteria will focus heavily on quality and social value, which are weighted at 70%, encouraging innovative, value-driven solutions from participants. Businesses with a strong track record in healthcare support services, and those equipped to comply with NHS standards and relevant legislative requirements, stand a good chance to succeed in this procurement. ## Notice South West London Procurement Partnership (SWLPP) on behalf of Croydon Health Services NHS Trust (The Contracting Authority) is seeking to appoint a suitably qualified and experienced Service Provider to deliver Freedom to Speak Up (FTSU) Guardian Services. This service will include access to an appropriately trained and experienced named Guardian who can offer confidential, independent, and person-centred support to staff. The appointed provider will: - Deliver an independent, confidential, and impartial speaking up service - Support staff to raise concerns safely and without fear of detriment - Provide advice, support, and advocacy to staff raising concerns - Manage and triage concerns in line with NHS FTSU guidance - Provide reporting, insights, and thematic analysis to the Trust - Support organisational learning, improvement, and cultural development - Ensure compliance with: * NHS England FTSU policy * Workforce safety and whistleblowing standards * Relevant legislation (e.g. Public Interest Disclosure Act) ### Lot Information Lot 1 Renewal: Option to extend for two (2) additional one-year periods ### Planning Information Interested suppliers are invited to submit a brief expression of interest and capability overview to HRPSProcurement@stgeorges.nhs.uk by the stated deadline. Responses should include a concise overview of the organisation, relevant experience and capability, indicative approach to service delivery, and any additional information the supplier considers relevant to inform the Authority's understanding of the market and potential delivery options. Responses will be used for market understanding only and will not form part of any future evaluation. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/051544-2026 | | Notice type | UK4 - Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Competitive flexible procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning, Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 1 Jun 2026 | | Submission deadline | 26 Jun 2026 | | Future notice date | 1 Jun 2026 | | Award date | Not specified | | Contract period | 17 Sep 2026 - 17 Sep 2029 | | Recurrence | 2026-09-01 | ## Values | Field | Value | | --- | --- | | Tender value | £492,909 | | Lots value | £492,909 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CROYDON HEALTH SERVICES NHS TRUST | | Locality | CROYDON | | Post town | Croydon | | Postcode | CR7 7YE | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI6 Outer London - South | | ITL 3 | TLI62 Croydon | | Local authority | Croydon | | Electoral ward | West Thornton | | Westminster constituency | Croydon West | | Delivery location | TLI London | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79414000 - Human resources management consultancy services ## Release History - 1 Jun 2026 at 15:06 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/051544-2026 - 1 Jun 2026 at 14:51 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/051526-2026 - 18 May 2026 at 10:24 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/045278-2026 - 18 May 2026 at 10:19 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/045274-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/051544-2026 1st June 2026 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/051526-2026 1st June 2026 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/045278-2026 18th May 2026 - Preliminary market engagement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/045274-2026 18th May 2026 - Preliminary market engagement notice on Find a Tender ## Notice URLs - https://health-family.force.com/s/Welcome - https://www.croydonhealthservices.nhs.uk/ - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069acc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-069acc.json.