---
title: "Service and support arrangement"
ocid: "ocds-h6vhtk-069aef"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069aef"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-069aef.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-069aef.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NPL MANAGEMENT LIMITED"
published: "2026-05-18"
---

# Service and support arrangement

Buyer: NPL MANAGEMENT LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-069aef

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069aef)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-069aef.json)

## Summary

The public procurement process conducted by NPL Management Limited culminated in awarding a contract titled "Service and support arrangement," marked under the services category. This procurement involves providing ongoing support, maintenance, and associated services for specialist equipment. The process is completed under UK legal basis 2023/54 and was managed as a below-threshold procurement. Located in the United Kingdom, the buyer is situated in Teddington, while the contract was awarded to PTW-UK LIMITED, based in Grantham. Significant dates attached to this procurement include the contract start date, 1st May 2026, and the end date, 29th January 2031.

This tender presents a significant business opportunity for companies in fields related to medical equipment, pharmaceuticals, personal care products, laboratory, optical and precision equipment, and repair and maintenance services. SMEs, particularly those capable of providing specialised maintenance services and support for complex instrumentation, would be well-suited to navigate this procurement successfully. With a contract value of £101,580, this arrangement can bolster businesses in the aforementioned sectors by securing a long-term partnership with a reputable public undertaking such as NPL Management Limited.

## Notice

Provision of ongoing support, maintenance, and associated services for specialist equipment over a defined contract period.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/045335-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Below threshold - unknown |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 May 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 30 Apr 2026 |
| Contract period | 30 Apr 2026 - 29 Jan 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £101,580 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NPL MANAGEMENT LIMITED |
| Locality | TEDDINGTON |
| Post town | Twickenham |
| Postcode | TW11 0LW |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI75 Hounslow and Richmond upon Thames |
| Local authority | Richmond upon Thames |
| Electoral ward | Teddington |
| Westminster constituency | Twickenham |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PTW-UK |

## CPV Codes

### Divisions

- 33 - Medical equipments, pharmaceuticals and personal care products
- 38 - Laboratory, optical and precision equipments (excl. glasses)
- 50 - Repair and maintenance services

### Codes

- 33000000 - Medical equipments, pharmaceuticals and personal care products
- 38000000 - Laboratory, optical and precision equipments (excl. glasses)
- 50000000 - Repair and maintenance services

## Release History

- 18 May 2026 at 12:10 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/045335-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/045335-2026
  18th May 2026 - Contract details notice on Find a Tender

## Notice URLs

- http://www.npl.co.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.ptwdosimetry.com/en/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069aef. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-069aef.json.