---
title: "Crisis Resilience Fund - Eligibility & Resilience Services"
ocid: "ocds-h6vhtk-069b27"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069b27"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-069b27.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-069b27.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "HAMPSHIRE COUNTY COUNCIL"
published: "2026-07-28"
---

# Crisis Resilience Fund - Eligibility & Resilience Services

Buyer: HAMPSHIRE COUNTY COUNCIL  
Current stage: Tender  
OCID: ocds-h6vhtk-069b27

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## Summary

Hampshire County Council has initiated a procurement process, titled "Crisis Resilience Fund - Eligibility & Resilience Services," within the services industry category. This contract, with an estimated value of £6.2 million, is set in Winchester, United Kingdom. The contract period is scheduled to begin on 1st October 2026 and extend until 31st March 2027, with the possibility of renewal. The procurement method is open, characterised by an open procedure approach, intended to ensure transparency and inclusivity. The planning stage involved a market engagement exercise to solicit insights from prospective suppliers, and the tender stage ended on 20th July 2026. The primary goal is to provide crisis support and resilience services to low-income households experiencing financial hardship, with an overall programme running until March 2029.

This procurement presents substantial opportunities for businesses specialising in financial support services and those capable of creating innovative, robust digital solutions for crisis payments. Companies with expertise in financial resilience services, community coordination, and capacity to manage crisis payments under the Department for Work and Pensions (DWP) guidance are particularly well-suited. Small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) may find this call to tender fitting, given the focus on accessibility and inclusion. The emphasis on community engagement and the potential for long-term partnerships also augments the growth prospects for businesses involved in community welfare and support ecosystems.

## Notice

The Crisis and Resilience Fund replaces the Household Support Fund and is intended to provide crisis support to households experiencing financial hardship, helping residents meet essential living costs and build longer-term resilience. Local Authorities are required to deliver support quickly, transparently, and in a way that maintains accountability for public funds. The Fund is intended to cover a wide range of low-income households in need including pensioners, unpaid carers, care leavers, disabled people, families with children of all ages, and single-person households, and those struggling with one-off financial shocks or unforeseen events. In line with the grant criteria, the funding should be allocated across two strands: * Crisis Payments: A cash-equivalent approach to meet urgent needs (food, utilities, essential goods). This should be a multi-channel application-based process, allowing for individuals to self-refer. The fund should be available year-round, with flexible eligibility for low-income households and those facing a financial shock. Crisis payments should be person centred, trauma informed and needs based. * Resilience Services: Initiatives to build financial resilience for individuals and the community and includes services such as debt advice, income maximisation, savings advice and affordable credit. * Community Coordination: Investment in activities that connect and enhance the local support landscape - strengthening partnerships, referral pathways, and local welfare ecosystems. To deliver Crisis Payments and comply with the DWP guidance, there is a need for a robust digital payment solution that can deliver payments through multiple channels and support multiple delivery routes, including payments being made by trusted professional partners, internal teams and other commissioned providers. The payment system must reduce administrative burden, enable consistent controls across schemes, be accessible and provide accurate management information for local oversight and DWP reporting. The commissioning of a dedicated payment system will ensure the Council and trusted partners can deliver crisis payments at pace, scale provision to meet fluctuating demand, deliver payments in the most appropriate way for individuals and maintain strong governance and assurance throughout the life of the programme. The CRF Programme will run initially until 31 March 2029. HCC's allocation for 26/27 is PS11.3 million. Local authorities have the discretion to use the funding in various ways to support vulnerable households, including the distribution of crisis payments. Initial estimates indicate that up to 30% of HCC's allocation will be used for this purpose.

### Lot Information

Lot 1

Renewal: There is 1 contract extension with a maximum duration of 0 year and 6 months, and a value ex VAT of PS 1,033,333

### Planning Information

Hampshire County Council is seeking to understand the current market capacity and capability to deliver elements of the Crisis and Resilience Fund (CRF). 
This market engagement exercise is not a tender or competitive process. Information gathered will be used to inform service design, delivery models and future commissioning decisions. Responses will not be scored, and participation does not form part of any future assessment. 
The Authority invite interested organisations to complete a questionnaire that can be requested via the Authority's e-tendering system, In-tend.
Registering on In-tend
• Providers interested in completing the questionnaire are encouraged to register on In-tend at https://in-tendhost.co.uk/hampshire/
• We recommend that you refer to the e-tendering guidance for suppliers which can be found by clicking on `Information for Suppliers` at the top of the In-Tend home page.
• If your organisation is not registered on the Hampshire In-tend portal, please go to the website stated above and click on the `Register` tab - registration is free.
Requesting the Questionnaire
• Once registered, please search AS29109 'HCC CRF Eligibility & Resilience Services'. You will be able to download the Questionnaire from here which is a Word document.
• Please complete your organisation details and answer all questions, and return attached to correspondence by the deadline 17:00 on 29 May 2026.
Receiving Notification Emails
To ensure you receive email alerts and notifications from our system, please add the
email domain `@in-tendorganiser.co.uk` to your Safe Senders list.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/071394-2026 |
| Notice type | UK12 - Procurement Termination Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Jul 2026 |
| Submission deadline | 20 Jul 2026 |
| Future notice date | 26 Jun 2026 |
| Award date | Not specified |
| Contract period | 30 Sep 2026 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £6,200,000 |
| Lots value | £6,200,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Cancelled |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HAMPSHIRE COUNTY COUNCIL |
| Additional buyers | Missing |
| Locality | WINCHESTER |
| Post town | Southampton |
| Postcode | SO23 8UJ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ36 Central Hampshire |
| Local authority | Winchester |
| Electoral ward | St Michael |
| Westminster constituency | Winchester |
| Delivery location | TLJ3 Hampshire and Isle of Wight |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services
- 85 - Health and social work services

### Codes

- 75200000 - Provision of services to the community
- 75310000 - Benefit services
- 85312310 - Guidance services

## Release History

- 28 Jul 2026 at 15:22 - TenderCancellation - UK12 - Procurement Termination Notice - https://www.find-tender.service.gov.uk/Notice/071394-2026
- 25 Jun 2026 at 11:26 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/059817-2026
- 18 May 2026 at 14:35 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/045426-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/071394-2026
  28th July 2026 - Procurement termination notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/059817-2026
  25th June 2026 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/045426-2026
  18th May 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://in-tendhost.co.uk/hampshire/
- https://www.hants.gov.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069b27. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-069b27.json.