---
title: "Reactive Proactive IT Support Contract Renewal"
ocid: "ocds-h6vhtk-069ba9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069ba9"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-069ba9.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-069ba9.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "HULL CITY COUNCIL"
published: "2026-05-19"
---

# Reactive Proactive IT Support Contract Renewal

Buyer: HULL CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-069ba9

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069ba9)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-069ba9.json)

## Summary

Hull City Council, a regional authority in the UK, has completed the procurement process for the "Reactive Proactive IT Support Contract Renewal" through a direct award to Phoenix Software Limited. The contract, valid for one year with a value of £50,000, was awarded without a prior call for competition, leveraging the G-Cloud 13 framework. This contract falls under the IT services category, specifically covering consulting, software development, Internet services, and support. The procurement method used was limited, indicating a direct award. The formal contract was signed on 18th May 2026, further solidifying the procurement stage as Awarded and thus complete.

This contract presents significant opportunities for businesses offering IT services, particularly those with capabilities in consulting and software development. Enterprises aiming to expand their reach in the public sector or seeking continuity with government frameworks are well-suited to benefit. The engagement of Phoenix Software, a large-scale supplier, suggests that companies with comprehensive service offerings and the ability to deliver innovative IT solutions effectively align with such public procurement needs. The strategic choice of a direct award through the G-Cloud framework reinforces the growing trend towards streamlined procurement processes that favour established, reliable partnerships in the IT services sector. Businesses can look to such frameworks as a route to foster business growth and secure new opportunities.

## Notice

Hull City Council (The Authority) has directly awarded a contract to Phoenix Software Limited Via the GCA G-Cloud 13 framework. The agreed value for one year will be PS50,000.

### Lot Information

Lot 1

Hull City Council (The Authority) has directly awarded a contract to Phoenix Software Limited Via the GCA G-Cloud 13 framework. The agreed value for one year will be PS50,000.

### Procurement Information

Direct award via GCA G-Cloud 13 framework

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/045644-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 May 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 17 May 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £50,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HULL CITY COUNCIL |
| Locality | HULL |
| Post town | Hull |
| Postcode | HU1 2AA |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire |
| ITL 3 | TLE11 Kingston upon Hull, City of |
| Local authority | Kingston upon Hull, City of |
| Electoral ward | St Andrew's & Docklands |
| Westminster constituency | Kingston upon Hull West and Haltemprice |
| Delivery location | TLE11 Kingston upon Hull, City of |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX SOFTWARE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 19 May 2026 at 09:14 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/045644-2026

## Notice URLs

- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/104102
- https://www.hull.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069ba9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-069ba9.json.