---
title: "Halo ITSM"
ocid: "ocds-h6vhtk-069c27"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069c27"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-069c27.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-069c27.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WEST NORTHAMPTONSHIRE COUNCIL"
published: "2026-05-19"
---

# Halo ITSM

Buyer: WEST NORTHAMPTONSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-069c27

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069c27)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-069c27.json)

## Summary

West Northamptonshire Council has completed the procurement process for the "Halo ITSM" service, with the contract awarded to Halo Service solutions limited on 30th April 2026. This procurement is categorised under software support services and falls within the IT industry. The procurement was facilitated through a direct award via G-Cloud 14, aimed at continuing an existing service without prior publication of a call for competition. The contracting process, labelled under procurement stage "Award", was located in the UKF24 region, Northampton. This direct award was for a service subscription covering a three-year period, with the option for an additional year, valued at £356,834. The contract is now active.

The procurement of the "Halo ITSM" solution suggests growth opportunities primarily for large-scale IT service providers that specialise in software support and IT service management systems. With the procurement method circumventing a public bidding phase, businesses with existing relationships with public sector clients or those listed on frameworks like G-Cloud may find avenues for future engagements. Companies looking to provide continuity in service provision to local authorities like West Northamptonshire Council could particularly benefit by positioning themselves for similar direct award contracts requiring specific expertise and prior proven service performance.

## Notice

subscription service for Halo ITSM this was Direct Award via G cloud 14 on continuation of service

### Lot Information

Lot 1

3 year subscription for Halo ITSM licensing plus an optional 1 further year

Options: 1 additional year beyond the initial 3 year

### Procurement Information

direct award via G cloud based on continuation of service

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/045851-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 May 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 29 Apr 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £356,834 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST NORTHAMPTONSHIRE COUNCIL |
| Locality | NORTHAMPTON |
| Post town | Northampton |
| Postcode | NN1 1ED |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF24 West Northamptonshire |
| Local authority | West Northamptonshire |
| Electoral ward | Castle |
| Westminster constituency | Northampton North |
| Delivery location | TLF24 West Northamptonshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HALO SERVICE SOULTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 19 May 2026 at 14:53 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/045851-2026

## Notice URLs

- http://www.westnorthants.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069c27. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-069c27.json.