---
title: "BSW 111-2 Service Subcontract 2627CASUB021_BrisDoc_BSW 111-2"
ocid: "ocds-h6vhtk-069cb9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069cb9"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-069cb9.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-069cb9.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "AVON AND WILTSHIRE MENTAL HEALTH PARTNERSHIP NHS TRUST"
published: "2026-05-20"
---

# BSW 111-2 Service Subcontract 2627CASUB021_BrisDoc_BSW 111-2

Buyer: AVON AND WILTSHIRE MENTAL HEALTH PARTNERSHIP NHS TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-069cb9

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## Summary

The Avon and Wiltshire Mental Health Partnership NHS Trust has awarded a contract for the BSW 111-2 Service Subcontract to BrisDoc Healthcare Services. This contract, valued at £818,190.40, focuses on delivering NHS 111 mental-health-oriented call handling and clinical assessment services across BANES, Swindon, and Wiltshire (BSW). The award process was carried out under urgent circumstances, highlighting the immediate need to maintain patient and system safety. The contract commenced on 28th April 2026, with a term of one year, ensuring continuity in crucial healthcare services under a limited procurement method without prior publication of a call for competition.

This tender presents significant business growth potential, especially for large-scale health service providers familiar with handling urgent healthcare requirements. Businesses specialised in call handling, triage, and digital medical case recording would find this contract particularly attractive, given its emphasis on maintaining and supporting urgent and emergency care service flows. The opportunity demonstrates a meaningful avenue for expanding service delivery within the public health sector, specifically catering to mental health service demands in the UK regions UKC, UKD, UKE, UKF, UKG, UKH, UKI, UKJ, and UKK.

## Notice

Call handling award as part of the overarching 111-2 service in BANES, Swindon & Wiltshire (BSW)

### Lot Information

Lot 1

Services to be provided: The contract is for delivery of the call handling aspect of the BSW 111-2 Service, which is an NHS 111 mental-health-focused call handling and clinical assessment service Urgent award in accordance with regulation 14(2) of the PSR Regulations. The total cost for a 12-month period will be PS1,022,738 Contract Term: 1 year commencing 28th April 2026 Additional information: This contract has been awarded under the urgent circumstances provision of the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The urgent circumstances provision was applied on an urgent basis to ensure continuity of service, patient and system safety. Immediate continuity of NHS 111-2 call handling, triage and clinical assessment capacity was required to maintain safe access for patients and to support system flow across urgent and emergency care services. The contract enables the continued delivery of the BSW 111-2 Service, including initial call handling, safety checks, high-level triage, digital case recording, and transfer of cases to the AWP BSW Mental Health Clinical Assessment Service (MHCAS) for clinical review and onward assessment. Decision Board: AWP Trust Board There were no declared or potential conflicts of interest.

### Procurement Information

This contract has been awarded under the urgent circumstances provision of the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The urgent circumstances provision was applied on an urgent basis to ensure continuity of service, patient and system safety. Immediate continuity of NHS 111-2 call handling, triage and clinical assessment capacity was required to maintain safe access for patients and to support system flow across urgent and emergency care services. The contract enables the continued delivery of the BSW 111-2 Service, including initial call handling, safety checks, high-level triage, digital case recording, and transfer of cases to the AWP BSW Mental Health Clinical Assessment Service (MHCAS) for clinical review and onward assessment. Decision Board: AWP Trust Board There were no declared or potential conflicts of interest.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/046113-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 May 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 27 Apr 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £818,190 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | AVON AND WILTSHIRE MENTAL HEALTH PARTNERSHIP NHS TRUST |
| Locality | BATH |
| Post town | Bath |
| Postcode | BA1 3QE |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK52 Bath & North East Somerset and South Gloucestershire |
| Local authority | Bath and North East Somerset |
| Electoral ward | Newbridge |
| Westminster constituency | Bath |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BRISDOC HEALTHCARE SERVICES |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 20 May 2026 at 08:56 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/046113-2026

## Notice URLs

- https://www.awp.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069cb9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-069cb9.json.
