---
title: "POL App Customer Facing"
ocid: "ocds-h6vhtk-069cdb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069cdb"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-069cdb.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-069cdb.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "POST OFFICE LIMITED"
published: "2026-05-20"
---

# POL App Customer Facing

Buyer: POST OFFICE LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-069cdb

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-069cdb.json)

## Summary

The procurement process for the project titled "POL App Customer Facing" was initiated by the Post Office Limited, based in London, United Kingdom. This contract falls under the services category, specifically software programming and consultancy services, as per CPV classification 72200000. The tender, identified as C103806, has reached the award stage, with the contract being signed on 2nd March 2026 and valued at £1,573,350 GBP. The procurement method used was limited, as it was a call-off under the existing Digital Capabilities Framework contract, with no prior publication of a call for competition. Although originally structured with multiple phases, this specific lot was cancelled, but an award was successfully given for the necessary services.

This contract presents significant growth opportunities for businesses specialising in IT services, software development, and digital consultancy, particularly those that can provide expertise in designing and developing customer-facing applications. Large-scale companies with capabilities in managing significant digital transformation projects, like the awarded supplier Softwire Technology UK Limited, will find this tender especially appealing. The structure of the procurement, as a call-off from an existing framework, highlights the importance of establishing relationships and being part of such frameworks to gain access to similar lucrative opportunities in the future.

## Notice

Design and development of the Post Office customer application.

### Lot Information

Lot 1

Design and development of the Post Office customer application.

Options: Call off contract from POL Digital Capabilities Framework. This initial SOW is on a time and materials basis, subsequent SOW's will be awarded subject to ongoing satisfactory performance.

### Procurement Information

This is a call-off under an existing framework contract PCR2015 - Post Office - Digital Capabilities Framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/046155-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 May 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 2 Mar 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,573,350 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POST OFFICE LIMITED |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC2V 7ER |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Bassishaw |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTWIRE TECHNOLOGY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72200000 - Software programming and consultancy services

## Release History

- 20 May 2026 at 09:26 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/046155-2026

## Notice URLs

- http://www.postoffice.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069cdb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-069cdb.json.