---
title: "Customer Telephone Interpreter Services"
ocid: "ocds-h6vhtk-069d1b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069d1b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-069d1b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-069d1b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SALIX HOMES"
published: "2026-05-20"
---

# Customer Telephone Interpreter Services

Buyer: SALIX HOMES  
Current stage: Award  
OCID: ocds-h6vhtk-069d1b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069d1b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-069d1b.json)

## Summary

The procurement process, led by Salix Homes, aimed to acquire Customer Telephone Interpreter Services under the industry category of interpretation services. With its location in Salford, United Kingdom, this process focused on providing phone and online interpreting services across various contexts such as calls, interviews, and meetings. The procurement process has reached the award stage as of 20th May 2026, with the contract running from 2nd March 2026 to 1st March 2029. The procurement was conducted through a direct method, classified as below the threshold without competition.

This tender offers businesses in the interpretation services sector an opportunity to grow by collaborating with public authorities like Salix Homes. It is well-suited for small and medium-sized enterprises that can provide comprehensive interpretation services quickly and efficiently. Successful suppliers, such as LANGUAGE LINE LIMITED based in London, exemplify the type of business that can leverage such contracts to enhance their market presence and expand their service offerings across the UK.

## Notice

Customer interpreting services provided via phone used and online services, used company wide for calls, interviews, meetings and sign ups to name a few.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/046253-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 May 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 2 Mar 2026 |
| Contract period | 2 Mar 2026 - 1 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £38,028 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SALIX HOMES |
| Locality | SALFORD |
| Post town | Manchester |
| Postcode | M5 4DT |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Pendleton & Charlestown |
| Westminster constituency | Salford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LANGUAGE LINE |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79540000 - Interpretation services

## Release History

- 20 May 2026 at 10:36 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/046253-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/046253-2026
  20th May 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://www.languageline.com/en-gb/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-069d1b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-069d1b.json.