---
title: "UC Telephony and Contact Centre"
ocid: "ocds-h6vhtk-06a05f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a05f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06a05f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06a05f.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "WEST NORTHAMPTONSHIRE COUNCIL"
published: "2026-05-22"
---

# UC Telephony and Contact Centre

Buyer: WEST NORTHAMPTONSHIRE COUNCIL  
Current stage: Planning  
OCID: ocds-h6vhtk-06a05f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a05f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06a05f.json)

## Summary

West Northamptonshire Council is in the planning stage of a procurement process for a project titled "UC Telephony and Contact Centre". This contract falls under the industry category of local telephone services and is classified as a service with a total estimated value of £2.1 million. The procurement process is selective, following an award under framework method, and is competitive in nature. The location of the service is set within Northampton, UK, with the planned contract period starting from 1st September 2028 and concluding on 9th September 2032. This process aligns with legal regulations as per UKPGA 2023/54.

The tender presents growth opportunities for businesses specialising in telephony and contact centre solutions, particularly those capable of providing local telephone services. Companies that have experience with frameworks and can meet the competitive procurement nature of this process will find this tender beneficial. Well-suited businesses should have the capacity to deliver substantial services as defined by the high budget threshold of this contract. West Northamptonshire Council serves as a public authority within the sub-central government sector, ensuring a reputable partnership.

## Notice

UC Telephony and Contact Centre for West Northamptonshire

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/047551-2026 |
| Notice type | UK1 - Pipeline Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Award under framework |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 May 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Aug 2028 - 9 Sep 2032 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,100,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST NORTHAMPTONSHIRE COUNCIL |
| Locality | NORTHAMPTON |
| Post town | Northampton |
| Postcode | NN1 1ED |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF24 West Northamptonshire |
| Local authority | West Northamptonshire |
| Electoral ward | Castle |
| Westminster constituency | Northampton North |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64211100 - Local telephone services

## Release History

- 22 May 2026 at 08:58 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/047551-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/047551-2026
  22nd May 2026 - Pipeline notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.westnorthants.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a05f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06a05f.json.