---
title: "UHB Retail EPOS Till System Upgrade PME"
ocid: "ocds-h6vhtk-06a1e0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a1e0"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06a1e0.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06a1e0.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST"
published: "2026-05-22"
---

# UHB Retail EPOS Till System Upgrade PME

Buyer: UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST  
Current stage: Planning  
OCID: ocds-h6vhtk-06a1e0

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## Summary

The University Hospitals Birmingham NHS Foundation Trust is in the planning stage of a procurement process entitled "UHB Retail EPOS Till System Upgrade PME." The aim is to modernise the Retail Electronic Point of Sale (EPOS) systems across various retail areas within the Trust's hospitals, including Queen Elizabeth, Good Hope, Heartlands, and Solihull. This involves upgrading both the hardware and software components to enhance efficiency, compatibility, and customer experience. The process falls under the goods category, specifically Point of Sale software and hardware, with a gross value estimated at £180,000. The deadline for vendor proposals is set for 12th June 2026, and the selected supplier will begin implementation by 31st March 2027. This contract offers a blend of capital and recurring expenditure and presents an excellent opportunity for businesses in Birmingham, UK, that specialise in point of sale solutions and associated technologies.

This procurement presents significant opportunities for businesses capable of providing modern EPOS solutions, especially small and medium-sized enterprises (SMEs) that specialise in retail technology upgrades. Companies equipped with expertise in cutting-edge payment systems, advanced technology integration, and robust support services will find this tender particularly advantageous. This project highlights the Trust's commitment to improving its digital infrastructure, aiming for enhanced security, customer engagement, and operational efficiency. By participating, businesses can potentially foster long-term relationships with central government entities and contribute to improving the retail service quality within one of the UK's leading NHS Trusts.

## Notice

Proposed upgrade of Retail Electronic Point of Sale (EPOS) systems across University Hospitals Birmingham retail areas. Following the award of non-recurrent Capital funding for hardware and software install with recurrent licences supported by the department budgets as reoccurring expenditure for retail services. The project aims to modernise existing till hardware and software infrastructure to improve retail efficiency, payment compatibility, customer experience, reporting capability, and long-term supportability in line with Trust digital and IT governance requirements and security measure of the IT system software itself. Provide service users with new technology and retail experience improved against purchasing and loyalty. The current retail Catering Retail EPOS infrastructure across Queen Elizabeth Good Hope, Heartlands, Solihull hospitals has reached a stage where hardware reliability, software compatibility, and support functionality require review and modernisation to meet 2026 standards. In additional the Trust is also open to review self-serve kiosks in line with till installs. Capital no recurrent funding has now been approved to support: * Replacement of outdated till hardware, screens, till draws, barcode scanners, printers * Upgrade of Retail EPOS operating software by chosen supplier * Integration with existing banking merchant providers World Pay / Verifone * Improved back-office functionality and reporting for Catering * Enhanced customer promotion capability for end user * Improved cyber security and operating system compliance as required by IT * Review is internal SQL hosting or Cloud-based portal hosting off site provides better service delivery needs. The investment will include both: * One-off capital expenditure for hardware and implementation year 1 * Recurring annual revenue costs for software licensing, support, maintenance, and merchant compatibility services within Catering budgets as ongoing costs Please see the Briefing note within the PME documents for more information.

### Planning Information

University Hospitals Birmingham NHS Foundation Trust (UHB) is seeking proposals from vendors for an upgrade of Retail Electronic Point of Sale (EPOS) till systems across retail areas.
The opportunity is available via Atamis Health Family through C449323.
https://health-family.force.com/s/Welcome

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/048119-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 May 2026 |
| Submission deadline | Not specified |
| Future notice date | 30 Mar 2027 |
| Award date | Not specified |
| Contract period | 30 Mar 2027 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £150,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B15 2GW |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Edgbaston |
| Westminster constituency | Birmingham Edgbaston |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)
- 48 - Software package and information systems

### Codes

- 44316400 - Hardware
- 48110000 - Point of sale (POS) software package

## Release History

- 22 May 2026 at 14:31 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/048119-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/048119-2026
  22nd May 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.uhb.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a1e0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06a1e0.json.