---
title: "Housing, Health & Wellbeing Hospital Discharge Support Service"
ocid: "ocds-h6vhtk-06a20b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a20b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06a20b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06a20b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DURHAM COUNTY COUNCIL"
published: "2026-07-03"
---

# Housing, Health & Wellbeing Hospital Discharge Support Service

Buyer: DURHAM COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-06a20b

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## Summary

Durham County Council has awarded a contract for the "Housing, Health & Wellbeing Hospital Discharge Support Service" in Durham, United Kingdom. The service focuses on preventing individuals aged 18 and over from being discharged from hospital into street homelessness and aims to support safe, timely, and sustainable discharges through coordinated support both during and after hospitalisation. The procurement process followed an open procedure, with the award announced on 3rd July 2026, and the contract scheduled to start on 17th August 2026, lasting until 31st March 2029, with potential extensions. The service falls under health and social work services and aligns with statutory duties under the Care Act 2014 and the Homelessness Reduction Act 2017. The awarded contract, valued at £2,910,848, is set under a light-touch regime and was awarded to the supplier WAYTHROUGH.

This contract presents significant opportunities for businesses involved in health, housing, and social care services, especially those with expertise in providing integrated support to vulnerable individuals. Businesses that can deliver flexible, collaborative solutions and demonstrate capacity to manage complex cases related to homelessness and health support are well-positioned to benefit from this opportunity. The focus on preventing homelessness through early intervention and post-discharge support positions this tender as a valuable initiative for social enterprises and organisations specialising in community health and social care services. Additional services and modifications to the contract may arise depending on further funding and legislative changes, providing ongoing opportunities for providers who are adaptable and aligned with evolving public health and social welfare strategies.

## Notice

The service is to prevent individuals aged 18 and over from being discharged from hospital into street homelessness, and to support safe, timely, and sustainable discharges through coordinated in-hospital intervention and time-limited post-discharge support. The service will provide proactive, responsive, and coordinated support through: *Early identification of individuals who are homeless or at risk of homelessness; *In-hospital assessment, advocacy, and discharge coordination; & *Time-limited post-discharge support to sustain accommodation and reduce the risk of readmission. The service will specifically support individuals who: *Are homeless or at risk of homelessness; *Have support needs relating to drug and alcohol use; and *Are known to Adult Social Care services, including those with assessed care and support needs, those open to Adult Social Care teams, and those requiring coordinated discharge planning. The service is commissioned in recognition of the significant risks associated with hospital discharge into homelessness, and the adverse impact this has on individual health and wellbeing, as well as system pressures across health, housing, and social care. The Council is committed to ensuring that no individual aged 18 and over is discharged from hospital into street homelessness, and that all discharges are safe, timely, and supported by appropriate accommodation and care pathways. The service will operate within the framework of statutory duties under the Care Act 2014, including the duty to promote individual wellbeing, prevent, reduce, and delay the need for care and support, and ensure the integration of services where this contributes to improved outcomes. The service will also support the Council in meeting its responsibilities under the Homelessness Reduction Act 2017, including duties to prevent and relieve homelessness and to work collaboratively with partner agencies through the Duty to Refer process. The service will deliver an integrated model of support spanning in-hospital intervention and time-limited post-discharge assistance, ensuring continuity of care for individuals with complex and multiple needs. It will form a key part of a wider system approach to discharge planning, working in close partnership with Adult Social Care, housing services, health providers, and other relevant stakeholders to facilitate coordinated and person centred outcomes. The service will accept and respond to referrals from Transfer of Care Hubs, hospital wards, Emergency Departments, and clinical teams, ensuring timely engagement and intervention to support discharge planning processes. A requirement of the contract is that staff work flexibly and may need to align as part of a hospital discharge pathway resulting in the need to be co-located from time to time within other relevant commissioned services and embrace opportunities for alignment with the National Health Service Neighbourhood Hubs Programme and integrated working with health, housing and adult social care partners.

### Lot Information

Lot 1

Options: The proposed contract is to be let with an option to extend for a further 2 periods of 24 months from the actual end date. All extension periods are subject to funding, performance and Commissioner approval. The requirement of each extension period will be agreed between the Commissioner and the successful Provider prior to commencement. Permitted Changes to Contract: Funding for these services is reliant upon the continued availability of funds from the Integrated Care Board. Funding amounts and sources are only guaranteed until March 2029. At the point of initial contract end DCC may need to invoke either contract extensions or termination as permitted under the relevant sections of the contract terms and conditions. At the Council's discretion, should the Council acquire further funding, including from different sources, additional services may be required and may slightly differ to that detailed in the Specification but will fall under the remit of the Housing, Health and Wellbeing Hospital Discharge Service. The Council reserves the right to apply inflationary uplifts to the contract value at its sole discretion and will be based upon the availability of funding and commissioning priorities. The Council reserves the right to modify the service specification if new legislation and/or guidance regarding the delivery of this service is published by the Government. If a successful bidder's contract is terminated, either at the Council's or the provider's discretion, the council has the discretion to approach one or all of the other successful bidders to offer them the opportunity to deliver the Housing, Health and Wellbeing Hospital Discharge Service OR go to market for a new supplier.

Renewal: The proposed contract is to be let with an option to extend for a further 2 periods of 24 months from the actual end date. All extension periods are subject to funding, performance and Commissioner approval. The requirement of each extension period will be agreed between the Commissioner and the successful Provider prior to commencement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/062809-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Jul 2026 |
| Submission deadline | 22 Jun 2026 |
| Future notice date | Not specified |
| Award date | 28 Jun 2026 |
| Contract period | 16 Aug 2026 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,100,000 |
| Lots value | £3,100,000 |
| Awards value | £2,910,848 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DURHAM COUNTY COUNCIL |
| Locality | DURHAM |
| Post town | Durham |
| Postcode | DH1 5WB |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Framwellgate and Newton Hall |
| Westminster constituency | City of Durham |
| Delivery location | TLC14 Durham |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WAYTHROUGH |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 3 Jul 2026 at 12:56 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/062809-2026
- 22 May 2026 at 15:06 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/048192-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/062809-2026
  3rd July 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/048192-2026
  22nd May 2026 - Tender notice on Find a Tender

## Notice URLs

- http://www.durham.gov.uk/
- http://www.waythrough.org.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a20b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06a20b.json.