---
title: "Security and Crowd Management Services"
ocid: "ocds-h6vhtk-06a213"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a213"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06a213.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06a213.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER)"
published: "2026-06-01"
---

# Security and Crowd Management Services

Buyer: TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER)  
Current stage: Planning  
OCID: ocds-h6vhtk-06a213

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## Summary

Transport for Wales Rail Limited (Utility Buyer) is preparing for the procurement of Security and Crowd Management Services across its network in Wales and adjacent areas. The initiative aims to secure high-quality services divided into two lots: Crowd Management/Control and Security Services, with operations spanning the entire transport network. The procurement process, currently in its planning stage, anticipates engagement with suppliers through co-design workshops scheduled for 22nd and 29th June 2026 in North and South Wales respectively. The workshops are intended to refine tender specifications collaboratively. Interested businesses must express their interest by 17th June 2026 and the contract is expected to commence on 1st February 2027, running up to the potential extension to 31st January 2032.

This procurement presents significant opportunities for businesses specialising in crowd control, event security, and comprehensive security services, particularly those experienced with large public gatherings and transport environments. Small and medium enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) with expertise in these areas are especially encouraged to participate, as the procurement is open to diverse and capable suppliers. Engaging in this process can not only provide robust business growth prospects but also the chance to shape service delivery models in collaboration with a major public transport entity in Wales, ensuring alignment with both operational and legal frameworks. Businesses with recognised security qualifications and compliance management systems stand to benefit significantly from this opportunity.

## Notice

Transport for Wales (TfW) is seeking qualified suppliers to express interest in providing professional Crowd Management/Control and Security Services for major public events and transportation station safety across its Wales and border network. The contract will be divided into two separate lots: Lot 1: Crowd Management/Control Services This lot covers the management and coordination of crowd movements and safety at events, including managing entrances/exits, monitoring crowd density, and supporting public order. The Supplier will play a central role in the planning, delivery, and ongoing development of all crowd management responsibilities across the railway network, alongside associated customer service functions. This includes support for major events as well as a wide range of operational activities requiring a crowd management or customer service presence, such as significant engineering works, passenger assistance, lift outages, and any form of network disruption. Lot 2: Security Services This lot covers comprehensive security provision including transport station supervision, incident response, and compliance with relevant licensing and legal requirements. The supplier will be expected to provide a fully integrated security service covering transport station oversight, incident response, and adherence to all relevant licensing and legal obligations. This will span the entire Transport for Wales (TfW) network, including stations, depots, on-train environments, and major events. The required services include on-board security and patrols, station and depot patrols, management of anti-social behaviour (ASB), emergency response and on-call support, security checks at key locations, event security and crowd management, as well as specialist functions such as drone operations. Across both lots, suppliers will be expected to hold recognised security qualifications and demonstrate robust operational and compliance management systems suited to event environments and security needs. **Please note a UK1 Pipeline Notice, has been published in relation to these requirements: ocds-h6vhtk-06a213 & ocds-h6vhtk-06a212**

### Planning Information

Contracts cover events and transport hubs across Wales, with regional delivery requirements adapted to reflect local market conditions.
A co-design Meet-the-Buyer event will be held to collaboratively shape the tender scope and requirements with input from suppliers and practitioners, ensuring the contracts reflect practical market capabilities and legal obligations.
Dates for supplier engagements are set for 22nd June 2026, 1300-1700 for (North Wales) Ellice house, Ellis Way Wrexham LL13 7YL and the 29th June 2026 1000-1400 for South Wales ( Floor 3, 3 Llys Cadwyn, Pontypridd, CF37 4TH, Wales).
Suppliers are encouraged to participate in the co-design workshops to fully understand the scope, contribute to the tender design, and ensure their capabilities are reflected.
The model of meet the buyer event promotes active market consultation beyond traditional tender presentations and seeks practical solutions aligned with event delivery needs.
Suppliers with expertise in crowd control or security services for large public events are invited to engage in this meet the buyer opportunity. Through a collaborative co-design approach, we aim to develop a practical and robust contract that reflects market realities and legal requirements, ensuring high-quality service delivery across South and North Wales. We encourage interested parties to participate in the upcoming engagement sessions to contribute their insights and prepare for the procurement process.
*please note: our North Wales venue is restricted by it's capacity, and we recommend only one delegate per business*
**both events in the North and South of Wales will be identically, , managed and designed, so there will be no rationale in any organisation attending both**
To register your interest please complete this Microsoft Form using this link by Wednesday 17th June 2026 by 5pm. - https://forms.cloud.microsoft/Pages/ResponsePage.aspx?id=JNDchxkwJkiZVrp2sqBP9GQHxZZpmRBEpZb6y9KNSQVUNTlZTU5JWUZEM1Q0WEZZUUo4UkRBUEpVRy4u (please copy and paste into your web browser)
If there are any issues with completing the Microsoft Form, please email supplychain@tfw.wales by Wednesday 17th June 2026 by 5pm.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/051501-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Jun 2026 |
| Submission deadline | Not specified |
| Future notice date | 31 Jul 2026 |
| Award date | Not specified |
| Contract period | 1 Feb 2027 - 31 Jan 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £32,500,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER) |
| Locality | PONTYPRIDD |
| Post town | Cardiff |
| Postcode | CF37 4TH |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Pontypridd Town |
| Westminster constituency | Pontypridd |
| Delivery location | TLL Wales |

## CPV Codes

### Divisions

- 35 - Security, fire-fighting, police and defence equipment
- 60 - Transport services (excl. Waste transport)
- 75 - Administration, defence and social security services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 35100000 - Emergency and security equipment
- 60000000 - Transport services (excl. Waste transport)
- 75241000 - Public security services
- 79710000 - Security services
- 79952000 - Event services

## Release History

- 1 Jun 2026 at 14:31 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/051501-2026
- 22 May 2026 at 15:13 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/048205-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/051501-2026
  1st June 2026 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/048205-2026
  22nd May 2026 - Pipeline notice on Find a Tender

## Notice URLs

- http://www.tfwrail.wales
- https://forms.cloud.microsoft/Pages/ResponsePage.aspx?id=JNDchxkwJkiZVrp2sqBP9GQHxZZpmRBEpZb6y9KNSQVUNTlZTU5JWUZEM1Q0WEZZUUo4UkRBUEpVRy4u
- https://tfw.wales/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a213. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06a213.json.