---
title: "CRM Platform"
ocid: "ocds-h6vhtk-06a231"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a231"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06a231.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06a231.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "NATIONAL ENERGY SYSTEM OPERATOR LIMITED"
published: "2026-05-22"
---

# CRM Platform

Buyer: NATIONAL ENERGY SYSTEM OPERATOR LIMITED  
Current stage: Planning  
OCID: ocds-h6vhtk-06a231

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a231)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06a231.json)

## Summary

The procurement process for the "CRM Platform" initiated by the National Energy System Operator Limited, a public undertaking organisation located in Wokingham, UK, is currently at the planning stage. This process involves acquiring an enterprise CRM platform licensing and associated services for customer relationship management, under the services industry category. The procurement follows a competitive flexible procedure, with key deadlines including a future notice date on 29th November 2026. The planned contract period is from 29th May 2027 to 29th May 2031, with a potential renewal extending it until 29th May 2034.

This tender presents substantial opportunities for businesses specialising in customer relationship management software packages and software-related services. Companies looking to expand within the UK public sector, particularly those capable of providing innovative CRM solutions and associated services, would find this contract appealing. The competitive flexible procedure allows for a diverse range of suppliers to participate, making it ideal for both established enterprises and emerging firms seeking to establish or grow their presence in this market segment.

## Notice

Enterprise CRM platform licensing and associated services for customer relationship management

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/048251-2026 |
| Notice type | UK1 - Pipeline Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Competitive flexible procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 May 2026 |
| Submission deadline | Not specified |
| Future notice date | 29 Nov 2026 |
| Award date | Not specified |
| Contract period | 28 May 2027 - 29 May 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL ENERGY SYSTEM OPERATOR LIMITED |
| Locality | WOKINGHAM |
| Post town | Reading |
| Postcode | RG41 5BN |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ16 Berkshire West |
| Local authority | Wokingham |
| Electoral ward | Winnersh |
| Westminster constituency | Wokingham |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48445000 - Customer Relation Management software package
- 72260000 - Software-related services

## Release History

- 22 May 2026 at 15:42 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/048251-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/048251-2026
  22nd May 2026 - Pipeline notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a231. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06a231.json.