--- title: "Merchant Acquirer, Payment Gateway, Equipment and Open Banking Service Agreement" ocid: "ocds-h6vhtk-06a238" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a238" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06a238.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06a238.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "TRANSPORT FOR GREATER MANCHESTER" published: "2026-06-12" --- # Merchant Acquirer, Payment Gateway, Equipment and Open Banking Service Agreement Buyer: TRANSPORT FOR GREATER MANCHESTER Current stage: Tender OCID: ocds-h6vhtk-06a238 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a238) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06a238.json) ## Summary Transport for Greater Manchester (TfGM) is seeking to engage suppliers for a significant public procurement opportunity concerning the "Merchant Acquirer, Payment Gateway, Equipment and Open Banking Service Agreement". This tender, under the open procurement method reaching above threshold, belongs to the services category. The tender addresses various transport and associated modes including tram and light rail, with service deployment across multiple UK regions. Potential suppliers must register interest by 25 August 2026, with crucial bidder events scheduled in late June and early July. The tender period ends on 25 August 2026, with an anticipated contract duration from 1 July 2027 to 30 June 2032, inclusive of optional extensions potentially extending until 2036, and with a substantial estimated value of £23.04 million. This tender offers extensive business growth opportunities, especially for companies with capabilities in financial services, payments processing, and open banking solutions. Suitably positioned businesses, particularly those skilled in setting up and maintaining merchant acquiring services and equipment, payment gateways, and integrative financial technologies, will find this project highly aligned with their service offerings. The strategic integration with TfGM's existing and evolving ticketing schemes ensures long-term engagement and expansion possibilities. Companies focused on enhancing social value can also gain competitive advantages, reflecting in the tender's comprehensive evaluation criteria that balance quality and price considerations. ## Notice Transport for Greater Manchester ("TfGM") now wish to procure a Merchant Acquirer, Payment Gateway, Equipment and Open Banking Service Agreement ("Agreement") which will enable the Implementation, Operation and Maintenance of a Merchant Acquiring Service, Payment Gateway Service (Option), Merchant Acquiring Equipment (Option), and Open Banking Service (Option) that will support delivery of TfGM's Ticketing Schemes and Revenue Collection. Given that over the term of the Agreement , TfGM's Ticketing Schemes will be subject to frequent revision and development, re-configuration and extension of the Merchant Acquiring Service, Payment Gateway Service (Option), Merchant Acquiring Equipment (Option), and Open Banking Service (Option) may be required to a number of additional transport and associated modes (in addition to the modes that are currently within the scope of the of existing TfGM Ticketing Schemes). Consequently, the Merchant Acquirer, Payment Gateway, Equipment and Open Banking Service Agreement ("Agreement") may be deployed to support Ticketing Schemes on (but not limited to) Tram, Light Rail, Bus, Heavy Rail, Taxi, Car-Club, Car-Hire, Parking and Park and Ride, Micro mobility, Active Travel and other travel modes. The Supplier shall provide a Merchant Acquiring Service that shall include the: * set up and configuration of the Merchant Acquiring Service; * processing, settlement and accounting of payments (one off and recurring payments) made with payment networks (such as Visa and Mastercard) enabling the Authority to accept debit or credit cards for payment of goods or services, as well as alternative payment methods (such as Direct Debit); * support for the Authority's e-Commerce, Retail, Transit and Merchant Initiated payment channels, and Card Present and Card Not Present payment methods; * integration with the Authority's Payment Gateway Services (Supplier provided and other third party) and other issuing banks facilitating Authorisation, Payment and Settlement processes; * integration with the Transit Back Office (CBMBO Service) via a secure network; * integration of Equipment with Payment Gateway Services (Supplier and third party provision) and Merchant Acquirer to facilitate Card Present and Card Not Present payment methods; * handling of Refunds, Reversals and Chargebacks; and * provision of other Merchant Acquiring core services. The Supplier shall provide a Payment Gateway Service (Option) that shall include the: * provision of interfaces to accept one-off Payments from debit or credit cards, and alternative payment methods, and recurring card payments; * support for the transmission of Transaction Data from the Payer to the relevant Merchant Acquirer and the transmission of the response and related data from the Merchant Acquirer to the Authority, ensuring that a secure connection is used between the Authority's website, the Payer, the Payment Gateway Services and the Merchant Acquiring Services at all times; * integration with the Authority's Merchant Acquiring Service (Supplier provided or third party), Merchant Acquiring Equipment, Card Schemes and Issuing Banks; and * interfaces and integration tools to support e-Commerce and Retail payment channels, and both Card Present and Card Not Present payment methods. The Supplier shall provide Merchant Acquiring Equipment that shall include the: * provision of Payment Terminals (e.g. POIs) for face-to-face and unattended payment transactions, facilitating processing, settlement and accounting of payments for the Authority's Retail channels and both POS and MPOS equipment; * provision of data and reports related to payment transactions; and * provision of other Merchant Acquiring Equipment core services. The Supplier shall provide an Open Banking Service that shall include the enablement of: * payments including Transit payments and recurring payments such as account top ups (extending similar capabilities offered for EMV and Direct Debit); and * account information services such as to obtain details of account balances and transactions, and other account / customer-based checks and verifications. Additionally, the Merchant Acquirer, Payment Gateway, Equipment and Open Banking Service Agreement will require Implementation Services to implement, test and deploy both the Merchant Acquiring Service, Payment Gateway Service (Option), Merchant Acquiring Equipment (Option), and Open Banking Service (Option), following which an Operational Service will be provided. Potential Supplier Solutions will work in conjunction with TfGM (and where necessary Third-Party) Portals, Ticket Vending Machines (TVM's), Contactless Bankcard Middle and Back Office (CBMBO) Service, Electronic Ticket Machine (ETM's) Service, Platform Validator and Field Equipment Service, Drivesafe Back Office and other TfGM front-end devices and back-office systems as may be required. The Services that are provided under the Agreement will in each case need to comply with the PCI DSS (Payment Card Industries Data Security Standards). Since TfGM already operates a number of highly successful Ticketing Schemes and Revenue Collection, supplier consideration of the arrangements to successfully transition from existing to new services, will be a critical consideration. ### Lot Information Lot 1 Options: The Agreement includes Options to: - extend the Agreement (in four cases) for a further 12 months; - provide Payment Gateway Services; - provide Merchant Acquiring Equipment to enable; - provide the Open Banking Service. Renewal: The Agreement includes four options to extend the agreement in each case for a further 12 months. The Total Value (estimated) includes the option extension periods. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/055590-2026 | | Notice type | UK4 - Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning, Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 12 Jun 2026 | | Submission deadline | 25 Aug 2026 | | Future notice date | 1 Jul 2026 | | Award date | Not specified | | Contract period | 30 Jun 2027 - 30 Jun 2032 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £19,200,000 | | Lots value | £19,200,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | TRANSPORT FOR GREATER MANCHESTER | | Locality | MANCHESTER | | Post town | Manchester | | Postcode | M1 3BG | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD3 Greater Manchester | | ITL 3 | TLD33 Manchester | | Local authority | Manchester | | Electoral ward | Piccadilly | | Westminster constituency | Manchester Central | | Delivery location | TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England) | ## CPV Codes ### Divisions - 66 - Financial and insurance services ### Codes - 66100000 - Banking and investment services ## Release History - 12 Jun 2026 at 10:19 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/055590-2026 - 22 May 2026 at 16:01 - PlanningUpdate - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/048264-2026 - 22 May 2026 at 15:55 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/048259-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/055590-2026 12th June 2026 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/048264-2026 22nd May 2026 - Pipeline notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/048259-2026 22nd May 2026 - Pipeline notice on Find a Tender - https://procontract.due-north.com/Login Interested suppliers must obtain an Invitation to Tender by registering an expression of interest for the opportunity entitled 'Merchant Acquirer, Payment Gateway, Equipment and Open Banking Service Agreement' on the eTendering application ProContract via https://procontract.due-north.com/Login Any submissions that are not submitted by the ProContract eTendering tool will be disqualified. A series of discrete online 'Bidders Event's' will be hosted on Microsoft Teams and will include a short presentation on the scope of the opportunity, timeframe and procurement process. TfGM expects that these will be scheduled to take place between the 30th June 2026 and the 2nd July 2026. Please contact procurement.MA@tfgm.com in order to register an intention to attend. ## Notice URLs - https://tfgm.com - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a238. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06a238.json.