---
title: "Revenue Protection Back Office"
ocid: "ocds-h6vhtk-06a2cd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a2cd"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06a2cd.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06a2cd.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER)"
published: "2026-07-13"
---

# Revenue Protection Back Office

Buyer: TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER)  
Current stage: Tender  
OCID: ocds-h6vhtk-06a2cd

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06a2cd.json)

## Summary

Transport for Wales Rail Limited is currently in the tender stage for a procurement titled "Revenue Protection Back Office". This process is set within the industry category focusing on the provision of an industry-specific software package, specifically targeting integrated revenue protection back-office operations and technology platforms. Based in Pontypridd, United Kingdom, the contract's procurement method is open and follows a competitive flexible procedure for the submission of proposals. Key deadlines include the tender submission closing on 10th August 2026, with the enquiry period ending on 27th July 2026. The contract award is projected to be finalised by 1st September 2026, with the contractual period commencing on 14th September 2026 and running until 13th September 2029, including options for two additional one-year extensions.

This opportunity presents significant potential for business growth, particularly for enterprises specialising in software for revenue management systems, including small and medium enterprises (SMEs) and voluntary, community and social enterprises (VCSEs). Given the focus on quality and commercial value—weighted at 60% and 40% respectively—businesses that provide cost-effective, innovative solutions with robust technology platforms will be well positioned to benefit from this tender. The project not only opens avenues for immediate collaboration with a major public transport entity but also for potential long-term engagement through optional contract extensions.

## Notice

TfW is seeking to establish a stable, medium-term managed service that integrates both revenue protection back-office operations and a technology platform supporting the full penalty fare lifecycle.

### Lot Information

Lot 1

Options: Optional extensions: 1 year + 1 year

Renewal: Optional extensions: 1 year + 1 year

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/065729-2026 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Competitive flexible procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Jul 2026 |
| Submission deadline | 10 Aug 2026 |
| Future notice date | 29 May 2026 |
| Award date | Not specified |
| Contract period | 13 Sep 2026 - 13 Sep 2029 |
| Recurrence | 2029-09-01 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,220,000 |
| Lots value | £1,220,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER) |
| Locality | PONTYPRIDD |
| Post town | Cardiff |
| Postcode | CF37 4TH |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Pontypridd Town |
| Westminster constituency | Pontypridd |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 13 Jul 2026 at 14:49 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/065729-2026
- 26 May 2026 at 09:26 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/048482-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/065729-2026
  13th July 2026 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/048482-2026
  26th May 2026 - Pipeline notice on Find a Tender

## Notice URLs

- http://www.tfw.wales
- http://www.tfwrail.wales
- https://tfw.my.site.com/s/Welcome
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a2cd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06a2cd.json.
