--- title: "Assistive Technologies (Warden Call and Other Solutions)- Market Engagement" ocid: "ocds-h6vhtk-06a5a7" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a5a7" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06a5a7.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06a5a7.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "ORBIT GROUP LIMITED" published: "2026-05-27" --- # Assistive Technologies (Warden Call and Other Solutions)- Market Engagement Buyer: ORBIT GROUP LIMITED Current stage: Planning OCID: ocds-h6vhtk-06a5a7 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a5a7) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06a5a7.json) ## Summary ORBIT GROUP LIMITED, a sub-central government public authority based in Coventry, United Kingdom, is currently in the planning stage of a procurement process titled "Assistive Technologies (Warden Call and Other Solutions)- Market Engagement". This procurement initiative is focused on the industry category of communications infrastructure and medical aids, specifically targeting assistive technologies like warden call systems across their schemes in the Midlands, South and East of England. The engagement is scheduled to close its submissions of interest by 25th June 2026, with discussion sessions starting the week commencing 29th June 2026. The procurement process is set to officially commence in the third quarter of 2026, with contract awards anticipated by December 2026, and the contracts expected to start from 1st April 2027. This project is undertaken as part of the preparation for the execution of the Procurement Act 2023 following a Competitive Flexible Procurement method. This procurement presents significant opportunities for businesses involved in the manufacturing and installation of assistive technologies. Companies that can offer 24/7 emergency alarm services, fire alarm monitoring, and door entry systems, while ensuring future scalability and integration with existing digital systems, could find this bidding process particularly advantageous. Suitable candidates include SMEs and VCSEs that can demonstrate innovation alongside a strong track record in delivering similar services. The engagement will allow interested businesses to shape Orbit's approach to these technologies, influencing the final strategic direction and specification standards, thus offering long-term growth prospects as a partnering enterprise with ORBIT GROUP. ## Notice ** Please register on ProContract for full details of the project.** Orbit is undertaking a strategic review of its Warden Call program and operating model to identify opportunities for long-term partnerships that deliver enhanced value, innovation, efficiency, and customer outcomes. Orbit have a total of 69 schemes currently using a variety of warden call systems across the Midlands and South and East. regions. Out of the 69, 45 systems are grouped analogue systems which will require upgrading. The remaining 24 schemes have within the last 5 years been upgraded to a digital system and although they will not require any immediate upgrade work. The scope of the programme is to be confirmed through market engagement but may include the following: * 24/7 Emergency Alarm Service for customers within their homes * 24/7 - Fire Alarm monitoring including customer properties and communal fire system * 24/7 - Door Entry System Orbit plans to run a procurement exercise in 2026/27 in accordance with the Procurement Act 2023. This will lead to the appointment of partners to deliver assistive technologies to Orbit's homes in the Midlands, South and East of England. The planned start date for the new contracts is 1st April 2027. Orbit will conduct a Competitive Flexible Procurement in accordance with the Procurement Act 2023 to appoint contractors, and this is currently programmed to commence in Q3 2026, with the contracts being awarded by December 2026. All notices will be published via the UK Government's Find a Tender Service in accordance with public procurement procedures. Orbit offer thanks to interested parties who are able to commit the time and resource to this engagement. Objectives In preparation of the procurement Orbit is carrying out this engagement with the aim of holding discussions with providers to support the development of their future strategy with regard to Assistive Technologies (Warden Call and Other Solutions). Orbit's objectives with regard to Assistive Technologies (Warden Call and Other Solutions) are, provisionally, to: * Customer at the Heart - Customers influencing the design of services, tender evaluation, and contract performance oversight. * Lasting Legacy - Social value embedded as a core component of the model, ensuring long-term benefits for our Customers and Neighbourhoods. * Specification Improvements - Ensure the contracts support standardising specifications in line with the Development directorate to ensure improved value for money, and consistency in repairs and maintenance in the future. Format & Timing of the Engagement Orbit have considered the market's resources, the time and cost of engagement and the prevention of barriers to participation. Orbit have decided that the format of the engagement will be: 1. An expression of interest and provision of information by contractors who wish to participate via the portal- please ensure you complete the questionnaire and via the messaging function upload your response. 2. Individual one to one meetings with participants, held over MS Teams calls, the agenda of which will be the points shown below 'Section 2: Subject Matter'. Orbit will allow sufficient time for participants to prepare for and participate in the engagement. An outline timeline for this Market Engagement process is detailed below: Deadline for Submissions of Interest On or before 25th June 2026 12.00 via the portal Discussion Session Dates from: W/C 29th June to W/C 6th July 2026 Please register on ProContract for further details of the project ### Planning Information Interested parties are requested to complete the following documents and upload via the messaging function: • Assistive Technologies Pre-Market Engagement Questionnaire (excel file) Orbit is interested in holding discussions with relevant interested parties who are able to demonstrate through the information provided that they are suitably qualified and experienced to deliver works of a similar scope, size and scale. In identifying organisations to be invited to participate, preference will be given to organisations that are able to manufacture as well as install their own assistive technology solutions. Following completion of the pre-market engagement questionnaire, Orbit intends to invite up to eight (8) interested parties to one-to-one sessions. A further case study will then be issued. Organisations not invited to the sessions may still complete the case study to support development of the tender. Orbit reserve the right to invite more participants to take part in the discussion sessions should resources permit. Sessions will be held in person on the dates set out above, or remotely via Teams and will last a maximum of 60 minutes. A maximum of three (3) representatives from the supplier will be permitted to join the session. Please respond to this notice at: https://procontract.due-north.com/Advert?advertId=a82eeac8-ae59-f111-813c-005056b64545&fromProjectDashboard=True or if you are new to procontract use link below: https://procontract.due-north.com/Login (https://procontract.due-north.com/Login) ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/049493-2026 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Works | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 27 May 2026 | | Submission deadline | Not specified | | Future notice date | 25 Jun 2026 | | Award date | Not specified | | Contract period | 31 Mar 2027 - 1 Apr 2030 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | ORBIT GROUP LIMITED | | Locality | COVENTRY | | Post town | Coventry | | Postcode | CV3 2SU | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG33 Coventry | | Local authority | Coventry | | Electoral ward | Wyken | | Westminster constituency | Coventry East | | Delivery location | Not specified | ## CPV Codes ### Divisions - 32 - Radio, television, communication, telecommunication and related equipment - 33 - Medical equipments, pharmaceuticals and personal care products - 35 - Security, fire-fighting, police and defence equipment - 45 - Construction work - 50 - Repair and maintenance services ### Codes - 32571000 - Communications infrastructure - 33196000 - Medical aids - 33197000 - Medical computer equipment - 35121700 - Alarm systems - 45314000 - Installation of telecommunications equipment - 50312600 - Maintenance and repair of information technology equipment ## Release History - 27 May 2026 at 10:22 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/049493-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/049493-2026 27th May 2026 - Preliminary market engagement notice on Find a Tender ## Notice URLs - https://procontract.due-north.com/Advert?advertId=a82eeac8-ae59-f111-813c-005056b64545&fromProjectDashboard=True - https://procontract.due-north.com/Login - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a5a7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06a5a7.json.