---
title: "QQ26028 - Mitel VOIP software assurance and support"
ocid: "ocds-h6vhtk-06a6a5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a6a5"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06a6a5.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06a6a5.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WOLVERHAMPTON CITY COUNCIL"
published: "2026-05-27"
---

# QQ26028 - Mitel VOIP software assurance and support

Buyer: WOLVERHAMPTON CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-06a6a5

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06a6a5.json)

## Summary

Wolverhampton City Council has awarded a contract for the provision of Mitel VOIP software assurance and support. This procurement process, aimed at securing a 12-month contract under a limited competition method, has reached the award stage. The contract, identified by the title "QQ26028," falls within the industry category of technical computer support services, specifically in the region of Wolverhampton, UK. The award was confirmed on 27 May 2026, and the contract commenced on 1 June 2026, with an end date set for 25 May 2027. The gross value of the contract amounts to £40,778.10, with a net value of £33,981.75.

This tender presents significant opportunities for businesses engaged in the provision of IT and technical support services, particularly those specialising in VOIP systems. Given the nature of the services required and the specific focus on Mitel's software, businesses that have relevant expertise and a track record in delivering software assurance and support to public authorities will find this opportunity lucrative. Firms that are flexible and capable of meeting the specific technological needs of a sub-central government body like Wolverhampton City Council could leverage this contract to grow their footprint in this sector. Charterhouse Voice & Data Limited, a large-scale company based in London, has been awarded this contract, highlighting the scale and capacity required to succeed in such competitive environments.

## Notice

We are looking to procure a 12 month contract to provide Mitel VOIP software assurance and support of our Mitel estate.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/049831-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Below threshold - limited competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 May 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 26 May 2026 |
| Contract period | 31 May 2026 - 25 May 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £33,981 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WOLVERHAMPTON CITY COUNCIL |
| Locality | WOLVERHAMPTON |
| Post town | Wolverhampton |
| Postcode | WV1 1SH |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG39 Wolverhampton |
| Local authority | Wolverhampton |
| Electoral ward | St Peters |
| Westminster constituency | Wolverhampton West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CHARTERHOUSE VOICE & DATA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72611000 - Technical computer support services

## Release History

- 27 May 2026 at 14:33 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/049831-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/049831-2026
  27th May 2026 - Contract details notice on Find a Tender

## Notice URLs

- http://www.cvdgroup.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a6a5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06a6a5.json.