---
title: "DHSC: ARP: Service Partner"
ocid: "ocds-h6vhtk-06a705"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a705"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06a705.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06a705.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "DEPARTMENT OF HEALTH & SOCIAL CARE"
published: "2026-07-15"
---

# DHSC: ARP: Service Partner

Buyer: DEPARTMENT OF HEALTH & SOCIAL CARE  
Current stage: Planning  
OCID: ocds-h6vhtk-06a705

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a705)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06a705.json)

## Summary

The Department of Health & Social Care has initiated a planned procurement process titled "DHSC: ARP: Service Partner" under the services category. Managed by the Ambulance Radio Programme, this opportunity focuses on delivering comprehensive E2E capabilities with trained staff to maintain 24x7 Service Desks complemented by ITSM Tooling. The procurement primarily targets the UK region and expects services to consistently support ARP solutions. While the procurement is currently in the planning stage, significant dates include a future notice anticipated on 1st October 2028. The contract, part of lot 1, is scheduled to commence on 16th May 2031, with a possible extension beyond 15th May 2038.

This tender presents substantial business growth potential for companies proficient in technical computer support services, particularly those experienced with 24x7 service operations in alignment with public health initiatives. Organisations specialising in IT service management and support systems would be highly suitable to meet the demands of this contract. Participation in such a project not only enhances business portfolios but also establishes partnerships with central government entities. This contracts' long-term nature offers stable work over several years, fostering ongoing collaboration with the Department of Health & Social Care.

## Notice

Service Partner to deliver over-arching E2E capabilities with appropriately trained staff to provide 24x7 Service Desks and associated ITSM Tooling to ensure consistent availability of ARP Solutions & services - Managed by the Ambulance Radio Programme.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/066640-2026 |
| Notice type | UK1 - Pipeline Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Jul 2026 |
| Submission deadline | Not specified |
| Future notice date | 1 Oct 2028 |
| Award date | Not specified |
| Contract period | 15 May 2031 - 15 May 2036 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF HEALTH & SOCIAL CARE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72611000 - Technical computer support services

## Release History

- 15 Jul 2026 at 10:13 - PlanningUpdate - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/066640-2026
- 28 May 2026 at 08:24 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/050049-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/066640-2026
  15th July 2026 - Pipeline notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/050049-2026
  28th May 2026 - Pipeline notice on Find a Tender

## Notice URLs

- https://www.gov.uk/government/organisations/department-of-health-and-social-care
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a705. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06a705.json.