---
title: "Provision of complaint investigators and independent persons for the investigation and review of complaints"
ocid: "ocds-h6vhtk-06a752"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a752"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06a752.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06a752.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "BARNSLEY METROPOLITAN BOROUGH COUNCIL"
published: "2026-05-28"
---

# Provision of complaint investigators and independent persons for the investigation and review of complaints

Buyer: BARNSLEY METROPOLITAN BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-h6vhtk-06a752

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a752)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06a752.json)

## Summary

Barnsley Metropolitan Borough Council is seeking to procure the services of experienced complaint investigators and independent persons to conduct investigations and reviews, particularly in the areas of Children and Adult Social Care services. This tender falls under the services category, specifically targeting investigation, legal advisory, and business consultancy services. The procurement method is an open procedure, and the tender process is currently active. Interested parties have until 25th June 2026 to submit their tenders, with enquiries closing on the 18th of June. The contract will commence on 1st October 2026 and may extend up to 2028, with potential renewals until 2030, supporting services across the United Kingdom.

This tender presents significant business opportunities for SMEs specialising in providing investigatory, legal, and consultancy services. The maximum contract value is £288,000, with an emphasis on high-quality service delivery, as 80% of the selection criteria focus on quality over price. This procurement process offers the chance to secure a long-term partnership with a local government authority, especially appealing to companies with expertise in handling statutory responsibilities within social care frameworks. The contract's potential for renewal further opens avenues for sustained business growth for capable and proficient service providers.

## Notice

The services required is the provision of experienced complaint Investigators and Independent Persons (including review panel members) in the areas of all Council Services particularly in, Children and Adult Social Care services where Statutory responsibilities exist.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/050184-2026 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 May 2026 |
| Submission deadline | 25 Jun 2026 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Oct 2026 - 30 Sep 2028 |
| Recurrence | 2030-10-07 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £240,000 |
| Lots value | £240,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BARNSLEY METROPOLITAN BOROUGH COUNCIL |
| Locality | BARNSLEY, SOUTH YORKSHIRE |
| Post town | Sheffield |
| Postcode | S70 2TA |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE33 Barnsley |
| Local authority | Barnsley |
| Electoral ward | Central |
| Westminster constituency | Barnsley North |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79111000 - Legal advisory services
- 79410000 - Business and management consultancy services
- 79720000 - Investigation services

## Release History

- 28 May 2026 at 10:26 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/050184-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/050184-2026
  28th May 2026 - Tender notice on Find a Tender

## Notice URLs

- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=105863&TID100110984&B=
- https://www.barnsley.gov.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a752. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06a752.json.