---
title: "Social Media Management Tool"
ocid: "ocds-h6vhtk-06a7f2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a7f2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06a7f2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06a7f2.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WEST KENT HOUSING ASSOCIATION"
published: "2026-05-28"
---

# Social Media Management Tool

Buyer: WEST KENT HOUSING ASSOCIATION  
Current stage: Award  
OCID: ocds-h6vhtk-06a7f2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a7f2)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06a7f2.json)

## Summary

West Kent Housing Association has recently completed a procurement process for a "Social Media Management Tool," which falls under the IT services category. This procurement, procured through a limited competition method, aims to provide a tool with social listening functionality to enhance communication approaches based on community insights. Located in Sevenoaks, the buying organisation is a sub-central government public authority. The contract was awarded on 28th May 2026, with implementation slated to commence on 15th June 2026 and conclude by 27th May 2029. This award is part of a broader effort to strengthen engagement and improve communication by sourcing better intelligence from social media interactions.

This contract presents significant opportunities for IT service providers specializing in social media management and consulting. Businesses that can offer innovative solutions meeting the specific requirements of public authorities would find themselves well-suited to competing in this segment. The successful supplier, SocialSignIn Ltd trading as Orlo, is an SME based in Birmingham, reinforcing the idea that smaller, agile companies can secure public sector contracts by delivering tailored solutions that address the unique challenges faced by housing associations and similar entities. Such opportunities can be a valuable avenue for growth, particularly for SMEs focusing on technology-driven services.

## Notice

*This is for information only, as the contract has been awarded*. West Kent Housing Association is seeking a supply partner to provide a suitable social media management tool, with built-in social listening functionality, over a 3-year contract term. This will help us better understand what our residents and communities are talking about and how they feel about key issues. This will allow us to shape our communications approach more effectively and ensure it is informed by real insight.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/050445-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Below threshold - limited competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 May 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 27 May 2026 |
| Contract period | 14 Jun 2026 - 27 May 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £39,195 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST KENT HOUSING ASSOCIATION |
| Locality | SEVENOAKS |
| Post town | Tonbridge |
| Postcode | TN13 1AX |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ46 West Kent |
| Local authority | Sevenoaks |
| Electoral ward | Sevenoaks Town and St John's |
| Westminster constituency | Sevenoaks |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOCIALSIGNIN LTD TRADING AS ORLO |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 28 May 2026 at 14:40 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/050445-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/050445-2026
  28th May 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://orlo.tech/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a7f2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06a7f2.json.