---
title: "Mobile and Fixed Line Telephony Services"
ocid: "ocds-h6vhtk-06a859"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a859"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06a859.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06a859.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CAERPHILLY COUNTY BOROUGH COUNCIL"
published: "2026-05-29"
---

# Mobile and Fixed Line Telephony Services

Buyer: CAERPHILLY COUNTY BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-06a859

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06a859.json)

## Summary

Caerphilly County Borough Council has successfully completed the procurement process for Mobile and Fixed Line Telephony Services. The contract was awarded to Virgin Media O2 to provide these essential services, which are critical for both corporate and frontline operations. This procurement falls under the services category within the industry of repair and maintenance services of line telephony and telegraphy equipment, specifically identified by CPV code 50334000. The contract is a direct call-off from the Crown Commercial Service (CCS) Network Services framework, eliminating the need for separate publication in the Official Journal of the European Union (OJEU). Located in the region UKL16, the contract covers mobile connectivity and fixed telephony for approximately 3,500 staff members, ensuring service continuity and efficiency. Signed on 26th May 2026, the contract has a total value of £949,572.15.

This procurement presents significant opportunities for businesses involved in telecommunication services, particularly those looking to find footholds in public sector contracts. Firms experienced in managing high-volume communications infrastructure, offering value through integrated telephony solutions, can benefit substantially. Small and medium-sized enterprises, particularly those capable of proposing cost-efficient, scalable telecommunication services, could leverage similar frameworks in the future. The option included in this contract for additional services and technological enhancements ensures that businesses adept in innovation and scaling operations could be particularly well-suited to future bidding processes or expanding collaboration with regional authorities.

## Notice

The Council has awarded a contract for the provision of mobile and fixed telephony services via a direct call-off from the Crown Commercial Service (CCS) Network Services framework. The services support critical corporate and frontline operations, including high-volume inbound contact, out-of-hours provision, and mobile connectivity for approximately 3,500 staff. The award ensures continuity of service, delivers value for money, and aligns mobile and fixed telephony under a single supplier group, reducing operational risk and improving service efficiency.

### Lot Information

Lot 1

The Council has awarded a contract for the provision of mobile and fixed telephony services via a direct call-off from the Crown Commercial Service (CCS) Network Services framework. The services support critical corporate and frontline operations, including high-volume inbound contact, out-of-hours provision, and mobile connectivity for approximately 3,500 staff. The award ensures continuity of service, delivers value for money, and aligns mobile and fixed telephony under a single supplier group, reducing operational risk and improving service efficiency.

Options: The contract includes the option to procure additional services, licences, connections, devices, and associated telephony features as required throughout the contract term. This may include scaling mobile connections, extending fixed telephony capacity, and incorporating new technologies or service enhancements to meet evolving operational and service delivery needs.

### Procurement Information

This contract has been awarded via a direct call-off under the Crown Commercial Service (CCS) Network Services framework, which was established in compliance with the Public Contracts Regulations 2015. As competition was undertaken at framework level, this procurement does not require separate publication in the Official Journal of the European Union (OJEU).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/050612-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 May 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 25 May 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £949,572 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CAERPHILLY COUNTY BOROUGH COUNCIL |
| Locality | HENGOED |
| Post town | Cardiff |
| Postcode | CF82 7PG |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL53 Gwent Valleys |
| Local authority | Caerphilly |
| Electoral ward | Ystrad Mynach |
| Westminster constituency | Caerphilly |
| Delivery location | TLL16 Gwent Valleys |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VIRGIN MEDIA O2 |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 50 - Repair and maintenance services
- 64 - Postal and telecommunications services

### Codes

- 32250000 - Mobile telephones
- 32550000 - Telephone equipment
- 50334000 - Repair and maintenance services of line telephony and line telegraphy equipment
- 50334100 - Repair and maintenance services of line telephony equipment
- 50334110 - Telephone network maintenance services
- 64212000 - Mobile-telephone services

## Release History

- 29 May 2026 at 08:40 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/050612-2026

## Notice URLs

- https://www.caerphilly.gov.uk
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0272

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a859. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06a859.json.