---
title: "Gwasanaethau Cefnogi TG / IT Support Services"
ocid: "ocds-h6vhtk-06a8d8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a8d8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06a8d8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06a8d8.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "COMISIYNYDD Y GYMRAEG"
published: "2026-06-25"
---

# Gwasanaethau Cefnogi TG / IT Support Services

Buyer: COMISIYNYDD Y GYMRAEG  
Current stage: Tender  
OCID: ocds-h6vhtk-06a8d8

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## Summary

The public procurement process is overseen by Comisiynydd y Gymraeg, a public authority under central government operating under Welsh devolved regulations, located in Caernarfon, United Kingdom. The tender, titled "Gwasanaethau Cefnogi TG / IT Support Services," falls under the IT services industry with a comprehensive focus on consulting, software development, Internet, and support services. This procurement is in the 'Tender' stage, with electronic submissions due by 3rd July 2026. It uses an open procedure under legal basis UKPGA 2023/54, ensuring fairness and transparency. The procurement is valued at £252,000 gross, covering a contract period from 24th November 2026 to 30th November 2029, with a possible two-year extension, emphasising a strategic investment in IT infrastructure to support public services.

This tender presents significant opportunities for businesses in the IT support sector, particularly those with experience in technical solutions, personnel skills, and innovative service provision. Small and Medium Enterprises (SMEs) and organisations with a focus on diversity, such as Voluntary, Community and Social Enterprises (VCSEs), are encouraged to participate, as their agile and tailored services can meet the comprehensive requirements outlined by the Commissioner. The contract's scope across multiple lots ensures flexibility, allowing businesses to diversify their offerings and potentially gain a steady revenue stream while supporting public sector objectives. Effective engagement through innovative proposals, especially those demonstrating capability in both English and Welsh, is critical to securing these contracts.

## Notice

Dymuna'r Comisiynydd benodi cyflenwr neu gyflenwyr i gynnig Gwasanaethau Cefnogi TG yn unol a'r gofynion sydd wedi'u gosod ar gyfer yr amgylchedd TG sydd wedi'i amlinellu yn y dogfennau tendr ychwanegol sydd wedi'u hatodi. Bydd y contract am gyfnod o 3 mlynedd o 24/11/2026 tan 30/11/2029, gyda'r opsiwn i ymestyn y contract am hyd at 2 flynedd ychwanegol. The Commissioner wishes to appoint a supplier or suppliers to fulfil IT Support Services for the IT environment outlined in the attached additional tender documents. The contract wil lrun for a period of 3 years from 24/11/2026 to 30/11/2029, with the option to extend the contract for up to 2 additional years.

### Lot Information

Gwasanaethau Cefnogi / Support Services

Cefnogaeth gyffredinol ddydd i ddydd ar gyfer yr amgylchedd TG, seilwaith, offer, gwasanaethau a'i ddefnyddwyr. General day to day support for the IT environment, infrastructure, equipment, services and their users.

Options: Mae risgiau canlynol wedi'u nodi yn y Fanyleb (dogfennau ychwanegol) er mwyn caniatau unrhyw bryniant ychwanegol: 1. Bod y gyllideb a ddyrannwyd i Gomisiynydd y Gymraeg yn cael ei lleihau'n sylweddol Byddai angen i'r Comisiynydd asesu blaenoriaethau gwariant, a allai effeithio ar fforddiadwyedd y contract. Nid oes unrhyw wybodaeth na thystiolaeth ar hyn o bryd i awgrymu bod lleihad i'r gyllideb yn debygol. 2. Risg bod gofynion technolegol, busnes, neu weithredol yn achosi newid canlyniadol i'r dull y mae gwasanaethau TG yn cael eu darparu. Newid i'r gofynion technolegol, busnes neu weithredol yn arwain at: ofynion TG ychwanegol newid i'r gwasanaethau TG presennol ddileu gwasanaethau TG Nid oes unrhyw amgylchiadau sy'n hysbys ar hyn o bryd neu sy'n ragweladwy, ond mae'n bosib gallai hyn godi o fewn oes y contract. The following risks are identified in the Specification (additional documents) in order to allow any additional purchase: 1. The budget allocated to the Welsh Language Commissioner is reduced significantly. The Commissioner would need to assess spending priorities, which could impact the affordability of the contract. There is no current information or evidence to suggest that a reduction in the budget is likely. 2. Risk that technological, business, or operational requirements have a consequential change to the way IT services are delivered. Changes to technological, business, or operational requirement result in: additional IT requirements change to existing IT services cessation of IT services There are no currently known or foreseeable, circumstances, but it is possible that this could arise during the term of the contract.

Renewal: Lle bo'r Comisiynydd yn pennu bod perfformiad y contract yn dderbyniol a bod y Comisiynydd am ymestyn yn unol a'r gallu i ymestyn. Gellir ymestyn y contract am gyfnod byrrach na'r terfyn ar gyfer ymestyn, ac am gyfnodau lluosog hyd at 30/11/2031. Where the Commissioner determines that the performance of the contract is acceptable and that the Comiisioner wished to extend in accordance with the ability to extend. The contract can be extended for a shorter period than the limit for extension, and for multiple periods up to 30/11/2031.

Gwasanaethau Sicrwydd Diogelwch / Security Assurance Services

Darparu Gwasanaethau a Chymorth i sicrhau Sicrwydd Diogelwch ar gyfer yr amgylchedd, y seilwaith, yr offer a'r gwasanaethau TG. Provision of Services and Support to achieve Security Assurance for the IT environment, infrastructure, equipment and services.

Options: Mae risgiau canlynol wedi'u nodi yn y Fanyleb (dogfennau ychwanegol) er mwyn caniatau unrhyw bryniant ychwanegol: 1. Bod y gyllideb a ddyrannwyd i Gomisiynydd y Gymraeg yn cael ei lleihau'n sylweddol Byddai angen i'r Comisiynydd asesu blaenoriaethau gwariant, a allai effeithio ar fforddiadwyedd y contract. Nid oes unrhyw wybodaeth na thystiolaeth ar hyn o bryd i awgrymu bod lleihad i'r gyllideb yn debygol. 2. Risg bod gofynion technolegol, busnes, neu weithredol yn achosi newid canlyniadol i'r dull y mae gwasanaethau TG yn cael eu darparu. Newid i'r gofynion technolegol, busnes neu weithredol yn arwain at: ofynion TG ychwanegol newid i'r gwasanaethau TG presennol ddileu gwasanaethau TG Nid oes unrhyw amgylchiadau sy'n hysbys ar hyn o bryd neu sy'n ragweladwy, ond mae'n bosib gallai hyn godi o fewn oes y contract. The following risks are identified in the Specification (additional documents) in order to allow any additional purchase: 1. The budget allocated to the Welsh Language Commissioner is reduced significantly. The Commissioner would need to assess spending priorities, which could impact the affordability of the contract. There is no current information or evidence to suggest that a reduction in the budget is likely. 2. Risk that technological, business, or operational requirements have a consequential change to the way IT services are delivered. Changes to technological, business, or operational requirement result in: additional IT requirements change to existing IT services cessation of IT services There are no currently known or foreseeable, circumstances, but it is possible that this could arise during the term of the contract.

Renewal: Lle bo'r Comisiynydd yn pennu bod perfformiad y contract yn dderbyniol a bod y Comisiynydd am ymestyn yn unol a'r gallu i ymestyn. Gellir ymestyn y contract am gyfnod byrrach na'r terfyn ar gyfer ymestyn, ac am gyfnodau lluosog hyd at 30/11/2031. Where the Commissioner determines that the performance of the contract is acceptable and that the Comiisioner wished to extend in accordance with the ability to extend. The contract can be extended for a shorter period than the limit for extension, and for multiple periods up to 30/11/2031.

Gwasanaethau Prosiect a Chais am Newid / Project and Request for Change Services

Darparu Gwasanaethau Cyflawni Prosiectau a Cheisiadau am Newid i'r amgylchedd, y seilwaith, yr offer a'r gwasanaethau TG yn unol a gofynion y Comisiynydd. Provision of Delivery of Projects and Change Request Services to the IT environment, infrastructure, equipment and services as required by the Commissioner

Options: Mae risgiau canlynol wedi'u nodi yn y Fanyleb (dogfennau ychwanegol) er mwyn caniatau unrhyw bryniant ychwanegol: 1. Bod y gyllideb a ddyrannwyd i Gomisiynydd y Gymraeg yn cael ei lleihau'n sylweddol Byddai angen i'r Comisiynydd asesu blaenoriaethau gwariant, a allai effeithio ar fforddiadwyedd y contract. Nid oes unrhyw wybodaeth na thystiolaeth ar hyn o bryd i awgrymu bod lleihad i'r gyllideb yn debygol. 2. Risg bod gofynion technolegol, busnes, neu weithredol yn achosi newid canlyniadol i'r dull y mae gwasanaethau TG yn cael eu darparu. Newid i'r gofynion technolegol, busnes neu weithredol yn arwain at: ofynion TG ychwanegol newid i'r gwasanaethau TG presennol ddileu gwasanaethau TG Nid oes unrhyw amgylchiadau sy'n hysbys ar hyn o bryd neu sy'n ragweladwy, ond mae'n bosib gallai hyn godi o fewn oes y contract. The following risks are identified in the Specification (additional documents) in order to allow any additional purchase: 1. The budget allocated to the Welsh Language Commissioner is reduced significantly. The Commissioner would need to assess spending priorities, which could impact the affordability of the contract. There is no current information or evidence to suggest that a reduction in the budget is likely. 2. Risk that technological, business, or operational requirements have a consequential change to the way IT services are delivered. Changes to technological, business, or operational requirement result in: additional IT requirements change to existing IT services cessation of IT services There are no currently known or foreseeable, circumstances, but it is possible that this could arise during the term of the contract.

Renewal: Lle bo'r Comisiynydd yn pennu bod perfformiad y contract yn dderbyniol a bod y Comisiynydd am ymestyn yn unol a'r gallu i ymestyn. Gellir ymestyn y contract am gyfnod byrrach na'r terfyn ar gyfer ymestyn, ac am gyfnodau lluosog hyd at 30/11/2031. Where the Commissioner determines that the performance of the contract is acceptable and that the Comiisioner wished to extend in accordance with the ability to extend. The contract can be extended for a shorter period than the limit for extension, and for multiple periods up to 30/11/2031.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/059737-2026 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Jun 2026 |
| Submission deadline | 3 Jul 2026 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 24 Nov 2026 - 30 Nov 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £210,000 |
| Lots value | £210,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | COMISIYNYDD Y GYMRAEG |
| Locality | CAERNARFON |
| Post town | Llandudno |
| Postcode | LL55 1TH |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL3 North Wales |
| ITL 3 | TLL32 Gwynedd |
| Local authority | Gwynedd |
| Electoral ward | Canol Tref Caernarfon |
| Westminster constituency | Dwyfor Meirionnydd |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 25 Jun 2026 at 09:52 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/059737-2026
- 4 Jun 2026 at 13:57 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/052891-2026
- 1 Jun 2026 at 11:11 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/051329-2026
- 29 May 2026 at 11:55 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/050822-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/059737-2026
  25th June 2026 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/052891-2026
  4th June 2026 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/051329-2026
  1st June 2026 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/050822-2026
  29th May 2026 - Tender notice on Find a Tender
- https://www.gwerthwchigymru.llyw.cymru/Assets/NoticeBuilder_FileDownload.aspx?id=369304
  2. Conditions of Participation
- https://www.gwerthwchigymru.llyw.cymru/Assets/NoticeBuilder_FileDownload.aspx?id=369305
  3. Tabl Prisio
- https://www.gwerthwchigymru.llyw.cymru/Assets/NoticeBuilder_FileDownload.aspx?id=369306
  3. Pricing Table
- https://www.gwerthwchigymru.llyw.cymru/Assets/NoticeBuilder_FileDownload.aspx?id=369307
  4. Telerau ac Amodau Contract
- https://www.gwerthwchigymru.llyw.cymru/Assets/NoticeBuilder_FileDownload.aspx?id=369308
  4. Terms and Conditions of Contract
- https://www.gwerthwchigymru.llyw.cymru/Assets/NoticeBuilder_FileDownload.aspx?id=369309
  5. Manyleb
- https://www.gwerthwchigymru.llyw.cymru/Assets/NoticeBuilder_FileDownload.aspx?id=369310
  5. Specification
- https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=370088
  Cwestiwn ac Ateb - Question and Answer
- https://www.gwerthwchigymru.llyw.cymru/Assets/NoticeBuilder_FileDownload.aspx?id=369301
  1. Llythyr gwahodd cyflenwr i dendro
- https://www.gwerthwchigymru.llyw.cymru/Assets/NoticeBuilder_FileDownload.aspx?id=369302
  1. Letter inviting supplier to tender
- https://www.gwerthwchigymru.llyw.cymru/Assets/NoticeBuilder_FileDownload.aspx?id=369303
  2. Amodau Cymryd Rhan
- https://www.gwerthwchigymru.llyw.cymru/Assets/NoticeBuilder_FileDownload.aspx?id=371945
  Cwestiwn ac Ateb - Questions & Answers
- https://www.gwerthwchigymru.llyw.cymru/Assets/NoticeBuilder_FileDownload.aspx?id=371946
  Cwestiwn ac Ateb - gwefan Gwerthwch i Gymru Question and Answer - Sell2Wales website

## Notice URLs

- http://www.comisiynyddygymraeg.cymru
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

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