---
title: "Ostara Care Call"
ocid: "ocds-h6vhtk-06a944"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a944"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06a944.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06a944.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NEWCASTLE CITY COUNCIL"
published: "2026-05-29"
---

# Ostara Care Call

Buyer: NEWCASTLE CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-06a944

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a944)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06a944.json)

## Summary

Newcastle City Council has concluded a procurement process titled "Ostara Care Call," focused on the telecare industry, catering to residents in Newcastle Upon Tyne (UKC22 region). This process, which has reached the award stage, involved a direct procurement method under the "Below threshold - without competition" category. The contract, awarded on 1st April 2026, involves a telecare system designed to enhance the safety of residents by enabling emergency alerts through installed equipment. The contract is valued at £53,400 (net), running from 29th May 2026 to 31st March 2027. The primary industry categories related to this tender include IT services, software packages, networks, and alarm systems.

This procurement offers significant business opportunities, particularly for large-scale enterprises specialising in telecare systems, alarm technology, and IT consultancy. Companies like LEGRAND ELECTRIC LIMITED, the successful supplier in this instance, who possess expertise in software development and emergency alert systems, are in an advantageous position to compete. Such opportunities can enable growth by expanding service offerings to public authorities looking for advanced telecare solutions. Businesses that are well-versed in these technological sectors and able to meet the needs of sub-central governmental bodies could gain substantial benefits by engaging in similar future tenders.

## Notice

Newcastle City Council (NCC) requires a telecare system to support its Ostara service, enabling residents across Newcastle to stay safe by triggering emergency alerts, typically activated by events detected through installed equipment. The system is designed to promptly notify contact centre staff, allowing them to identify and respond quickly to urgent or emergency situations within a resident's home. All future opportunities will be advertised via Open: https://www.open-uk.org/ and suppliers must be signed up to the Central Digital Platform.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/050991-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 May 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 Mar 2026 |
| Contract period | 28 May 2026 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £53,400 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NEWCASTLE CITY COUNCIL |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE1 8QH |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Monument |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LEGRAND ELECTRIC |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 35 - Security, fire-fighting, police and defence equipment
- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 32400000 - Networks
- 35121700 - Alarm systems
- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 29 May 2026 at 15:07 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/050991-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/050991-2026
  29th May 2026 - Contract award notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.legrand.co.uk/en
- https://www.newcastle.gov.uk/
- https://www.open-uk.org/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a944. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06a944.json.