---
title: "24/7 IT Service Desk"
ocid: "ocds-h6vhtk-06a9a0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a9a0"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06a9a0.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06a9a0.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "LONDON BOROUGH OF REDBRIDGE"
published: "2026-05-29"
---

# 24/7 IT Service Desk

Buyer: LONDON BOROUGH OF REDBRIDGE  
Current stage: Planning  
OCID: ocds-h6vhtk-06a9a0

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a9a0)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06a9a0.json)

## Summary

The London Borough of Redbridge is in the planning stage of the procurement process for its 24/7 IT Service Desk project. Classified under the IT services industry category, this tender seeks to provide consulting, software development, internet, and support services. The project is planned to be executed across multiple regions in the United Kingdom, including UKC, UKD, and UKI, among others. The procurement is currently preparatory with a future notice date set for 1 January 2027, and the contract period scheduled from 1 April 2027 to 1 April 2028. The contracting process follows the regulations stipulated by the United Kingdom Public General Acts 2023, indicating compliance and structured execution.

This tender presents significant opportunities for businesses specialising in IT services. It is ideal for companies with expertise in offering round-the-clock service desk support, particularly those capable of delivering solutions across various UK regions. Businesses with experience in public sector service provision will find this an advantageous prospect, as will those looking to expand their footprint within public authority frameworks. By participating, businesses can establish or strengthen their presence in governmental IT service sectors, potentially leading to further opportunities in the expansive UK market.

## Notice

Provision of 24/7 IT Service Desk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/051110-2026 |
| Notice type | UK1 - Pipeline Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 May 2026 |
| Submission deadline | Not specified |
| Future notice date | 1 Jan 2027 |
| Award date | Not specified |
| Contract period | 31 Mar 2027 - 1 Apr 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF REDBRIDGE |
| Locality | ILFORD |
| Post town | Ilford |
| Postcode | IG1 1NY |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI53 Redbridge and Waltham Forest |
| Local authority | Redbridge |
| Electoral ward | Ilford Town |
| Westminster constituency | Ilford South |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 29 May 2026 at 20:22 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/051110-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/051110-2026
  29th May 2026 - Pipeline notice on Find a Tender

## Notice URLs

- http://www.redbridge.gov.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06a9a0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06a9a0.json.